As part of our response to increase capacity and manage the impact of the COVID-19 pandemic, hospitals postponed some routine procedures and outpatient appointments.This helped increase capacity for emergency care and limit non-essential physical contact.
GPs will continue to manage non-urgent care locally and escalate urgent care with the help of a virtual escalation centre.
Update 15 June 2020: Additional funding for non-urgent elective surgery
Services that were postponed to allow our hospitals to respond to the COVID-19 pandemic have now resumed.
- specialist outpatient appointments
- breast screening services
- elective surgery
- gastrointestinal endoscopies.
Every HHS has its own plan suitable to them, their circumstances and the needs of their local communities. Up to $250 million of additional funding has been allocated to allow HHSs to increase non-urgent elective surgery capacity and ensure the majority of patients continue to be seen within the recommended waiting times.
We are prioritising clinically urgent and long-wait cases. Patients will be contacted about a new appointment or procedure date via phone or mail.
Decisions will always be made with the safety of our patients and our staff as our top priority.
If your condition worsens during this extended period, seek advice from your GP.
Be assured all urgent outpatient appointments will proceed, either face-to-face or virtually, and all urgent elective procedures are continuing at this time.
Videoconferencing for consultation is an excellent way for providing care whilst maintaining social distancing, especially for vulnerable patients.
Our hospitals, healthcare workers and GPs are working hard to balance the needs of the emergency, acute, elective and outpatient care of Queenslanders whilst ensuring they can continue to provide safe and timely care to those who need it most. Hospitals are creating additional capacity through partnering with the private sector and working with community partners to deliver urgent care.