As part of our response to increase capacity and manage the impact of COVID-19 pandemic, hospitals are postponing elements of routine procedures and outpatient appointments.
This will help increase capacity for emergency care and limit non-essential physical contact. This step is critical in helping hospitals manage the risk to patients and staff.
During this time, GPs will continue to manage non-urgent care locally and escalate urgent care with the assistance of a virtual escalation centre.
Update 1 May 2020: Recommencing non-urgent procedures
Service that were postponed to allow our hospitals to respond to the COVID-19 pandemic are slowly being reintroduced.
- specialist outpatient appointments
- breast screening services
- elective surgery
- gastrointestinal endoscopies.
It’s important we do this right and we cannot rush this. We will balance the reintroduction of services with our ability to respond to the ongoing COVID-19 pandemic.
Every HHS has its own plan suitable to them, their circumstances and the needs of their local communities. Some health services will be able to reintroduce more non-urgent procedures before others.
We are prioritising clinically urgent and long-wait cases. Patients will be contacted about a new appointment or procedure date via phone or mail.
Decisions will always be made with the safety of our patients and our staff as our top priority.
Videoconferencing for consultation is an excellent way for providing care whilst maintaining social distancing, especially for vulnerable patients.
If your condition worsens during this extended period, seek advice from your GP.
Be assured all urgent outpatient appointments will proceed, either face-to-face or virtually, and all urgent elective procedures are continuing at this time.
Our hospitals, healthcare workers and GPs are working hard to balance the needs of the emergency, acute, elective and outpatient care of Queenslanders whilst ensuring they can continue to provide safe and timely care to those who need it most. Hospitals are creating additional capacity through partnering with the private sector and working with community partners to deliver urgent care.