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Children, young people and parents

COVID-19 vaccines are voluntary, safe and free.

The Pfizer (Comirnaty) and Moderna (Spikevax) vaccines have been clinically tested and proven safe and effective for children aged 12 and over.

Eligibility criteria

All people aged 12 and over are eligible for the Pfizer (Comirnaty) COVID-19 vaccine.

Children aged 11 or under are not eligible.

To be fully vaccinated, a person must have two doses of the same vaccine. The second dose of the Pfizer (Comirnaty) vaccine should be administered 3–6 weeks after the first dose. The second dose of the Moderna (Spikevax) vaccine should be administered 4–6 weeks after the first dose.

How to book

  • Find your nearest vaccination clinic and book an appointment using the Vaccine clinic finder or
  • Register your interest for vaccination at a Queensland Health vaccination location:
    • Older children can register themselves separately if they have their own email address or
    • A parent/guardian can register and set up their children as dependents. All correspondence will be managed through the parent/guardian’s email address. Read more about creating a dependent in the vaccine booking system.

Consent

For young people, consent from a parent/guardian is usually required. In Queensland:

  • individuals aged 12 to 15 years may require a parent/guardian to provide consent, however may be mature enough to provide informed consent
  • individuals aged 16 years and older are generally deemed to have capacity to consent for vaccination.

It is recommended that children under the age of 16 have a parent/guardian with them at their vaccination appointment. Young people seeking to provide informed consent themselves, without parental consent, should speak to their vaccinating clinician.

Find out more about age of consent for vaccinations.

Resources for families

Questions and answers

COVID-19 vaccination for children and young people

Why should I vaccinate my child?

COVID-19 is a serious illness that can affect everyone in our community. By having your child vaccinated against COVID-19 you are protecting your child from getting seriously ill if they were to get infected with the virus. Your child is also less likely to transmit the virus to other family members.

Is it safe for my child to be vaccinated against COVID-19?

The COVID-19 vaccine is safe and well tolerated in adolescents. The Therapeutic Goods Administration (TGA) has approved the Pfizer (Comirnaty) and Moderna (Spikevax) vaccines for children aged 12–17. If you have questions or concerns, we recommend you talk to your family GP to help you make an informed decision.

Are there any risks associated with the vaccine?

Like any vaccine there are some risks, but they are extremely low. If you have concerns, you should discuss these with your family GP to help you make an informed decision about vaccinating your child. Read more about side effects of COVID-19 vaccination.

How likely are children and teenagers to get COVID-19?

Young people tend to be very social. The Delta variant of COVID-19 is highly contagious, and we are seeing increased circulation amongst children. A number of Queensland children and adolescents contracted COVID-19 during an outbreak in mid-2021.

My child’s been vaccinated but has developed COVID-19 symptoms. Should I get them tested?

Yes. If your child shows signs of illness, they should be tested for COVID-19. Vaccinated people can still be infected by COVID-19. The vaccine reduces the likelihood of suffering severe illness.

How has COVID-19 affected children around the world?

Children and young people to date have proven to be more resilient to the health effects of COVID-19, and the data internationally has consistently reported lower infection rates in children. Serious illness remains rare in children. However, the Delta variant of COVID-19 is more infectious and more transmissible. The highest rates of infection with the Delta variant internationally have been seen in adolescents and young adults – currently the groups with the lowest rates of vaccination, and with the most social mixing.

Importantly, the majority of transmission still occurs in households, which means it’s important for every family member to be vaccinated to protect themselves and others.

Are other countries vaccinating children against COVID-19?

The Pfizer (Comirnaty) and Moderna (Spikevax) vaccines have been approved for use in children over 12 in countries including the United States, Canada and parts of Europe. Queensland Health continues to monitor information and statistics from other health agencies, both within Australia and globally on vaccine safety among children and adolescents.

How do I make an appointment for my child to get vaccinated?

Find and book at your nearest vaccination clinic using the Vaccine eligibility checker or Register your interest for vaccination at a Queensland Health vaccination location:

  • Older children can register themselves separately if they have their own email address or
  • A parent/guardian can register and set up their children as dependents. All correspondence will be managed through the parent/guardian’s email address. Read more about creating a dependent in the vaccine booking system.

Will my child feel unwell after being vaccinated?

Your child will be required to wait 15–30 minutes after their vaccination to ensure there are no immediate adverse reactions. The most common reaction children experience after receiving the vaccination are injection site pain and headaches. Paracetamol can be used to treat these symptoms.

Reactions to vaccines do happen. Most reactions are minor, temporary and expected, such as a sore arm or headache. You should monitor your child in the days following their vaccination and consult your family GP if you have concerns. Remember, getting vaccinated does not prevent your child getting COVID-19. If you child shows COVID-19 symptoms even after they are fully vaccinated, they must get a COVID-19 test.

Does my child need to continue wearing a mask at school if they’ve been vaccinated?

Throughout this pandemic, masks have played a major role in Queensland’s fight against COVID-19. If your school advises students to wear masks, fully vaccinated students should also comply with this request.

My child doesn’t want to have their second dose. What should I do?

To achieve the highest level of protection, it’s really important that your child receives their second dose. It’s normal to experience some level of discomfort after receiving a vaccine. Talk to your child about the importance of being fully vaccinated. Find strategies for dealing with needle phobia during vaccinations.

What about children who are immunocompromised?

Children whose immune systems have been compromised due to medical treatment (such as chemotherapy, organ transplants, current use of immunosuppressive medications etc.) are more at risk from the common cold, the flu and other infections, and are more at risk of developing a serious illness from COVID-19.

This includes patients with autoimmune diseases, inflammatory bowel disease (Crohn’s disease and Ulcerative colitis), those who are post liver transplantation, and those who have had a splenectomy.

It is important to discuss your child’s current level of immunosuppression with their specialist and follow the recommended infection prevention guidelines to protect your child.

It’s always important to take precautions to prevent the spread of infections for immunocompromised children (including basic hand and respiratory hygiene practices, and physical distancing). Getting carers and other close contacts vaccinated is also essential. If you have concerns about your child, we recommend discussing their current level of immunosuppression with their specialist to form the best plan for your child.

My child has special needs, e.g. access needs or support needs, where do I find a suitable place for them to be vaccinated?

If your child has special needs, they can still be vaccinated at:

More information is available for people with disability and their carers.

Can I stay with my child when they get the vaccine? Can I stay with them for the whole appointment?

The ability to be with your child during their vaccination will depend on the arrangements at the location where the vaccine is being administered. Upon arrival, ask the attendant if it’s OK for you to stay with your child.

My child takes other medications. Should I consult with my family GP before booking their vaccine?

Depending on the types of medications taken by your child ,you may need to check with your family GP or specialist.

My child is worried about receiving the vaccine. How can I reassure them that it’s safe?

It’s important to have a discussion with your child about the benefits of being vaccinated against COVID-19 and reassure them that the vaccine has been tested and is safe.

Find strategies for dealing with needle phobia during vaccinations.

Should I keep my child home from school after receiving their vaccine?

Unless your child experiences discomfort following their vaccine that would interfere with their usual activities at school, there’s no reason your child can’t go about their regular day-to-day activities after receiving the vaccine.

Troubleshooting

I am seeing a 'redirect' message when trying to book and register for my vaccination. What should I do?

#i-am-seeing-redirect

You will see a redirecting webpage if:

  • You did not receive an ‘Invitation to book’ email from Queensland Health. To get an ‘Invitation to book’ email, you will need to complete the Register for vaccination form. You will then need to wait for your unique invitation email that will allow you to make a booking. Please note that dependent on your priority status and demand in your region it may take several days or weeks to receive an invitation to make an appointment.
  • You received an invitation, but when clicking on the link in the invitation, you received a redirection message. You will need to wait to receive a new invitation email to allow you to create your account and book an appointment. Please do not continue to try and use the link in the old invitation as it will not work.
  • If you went to your first appointment as a walk-in, your second dose appointment will be created for you. You will receive an email with a unique link to create an account on the booking system. This will allow you to then change / cancel your appointment online. You will receive a ‘redirect’ message, if you have not first created your booking system account. If an appointment wasn’t booked for you, please contact 134 COVID (134 268) to book.
  • You are trying to use an invitation code that has already been used. If you have already set up your account, go directly to the Queensland Health COVID-19 vaccine online booking system and click sign in.
  • You are attempting to use a QR code given to you at a vaccination clinic and you did not book your first appointment online. Please call 134 COVID (134 268) for assistance with your booking.

If none of the above applies to you, we apologise that you are experiencing this redirect page, and suggest you contact 134 COVID (134 268) for help with your bookings.

When calling 134 COVID (134 268), please be prepared to wait for your call to be taken as current call volumes are high. Thank you for your patience.

How do I add my Medicare number? My Medicare card only has 10 digits

A complete Medicare number requires 11 digits in total. This includes your 10-digit Medicare number on your card followed by the unique reference number that appears next to your name. Please take extra care when entering you Medicare Number, it is extremely important to ensure it is 100% correct.

Your full medicare number includes the 10 digits on the front of the card, plus a reference number which is shown before your name, if you are first on the card your medicare number is your card number with an extra 1 at the end

If you do not have a Medicare card you can leave this field blank.

I haven’t received my email to confirm that I have successfully booked my vaccination appointment. What should I do next?

Please check your spam or junk folder. This email will be sent from: noreply@vaccinebookings.health.qld.gov.au (Queensland Health). Add noreply@vaccinebookings.health.qld.gov.au to your safe senders list to make sure you don’t miss your invitation email.

If you’re still unable to locate your email invitation, please call 134 COVID (134 268) for assistance.

Why do I need to use a unique email address and unique mobile phone number?

To book a COVID-19 vaccination appointment, you need to use:

  1. an email address that has not been used in the online COVID-19 vaccination booking system before.
  2. a mobile phone number that has not been used in the online COVID-19 vaccination booking system before.

The system does not support the use of shared email addresses and shared mobile phone numbers. You can create an email account using free online services like Gmail, Outlook or Yahoo.

If you are booking on behalf of someone else who is your dependent, please refer to the User guide - Register and book on behalf of someone else for more instruction or please call 134 COVID (134 268) for assistance.

I’ve booked my appointment online, but my appointment date and time on the booking confirmation page doesn’t look right. What can I do?

The dates and times shown in the Queensland Health COVID-19 vaccine online booking system are set to the time zone setting of your device (e.g. Windows PC, Apple Mac, iPad, iPhone, Android Mobile and Android tablet).

This means that available appointments and the booking confirmation webpage will show dates and times set to your device’s time zone.

If dates and times don’t look right in the Queensland Health COVID-19 vaccine online booking system, you can check your device’s time zone, and update it to the Queensland time zone. You can do this by using the links below.

Device Instructions
Windows PC https://support.microsoft.com/en-us/windows/how-to-set-your-time-and-time-zone-dfaa7122-479f-5b98-2a7b-fa0b6e01b261
Apple Mac, iPhone and iPad https://support.apple.com/en-gb/HT206986

For Android tablets and mobile phones, please use the manufacturer’s user manual.

Once you have updated the time zone setting, please sign back into the Queensland Health COVID-19 vaccine online booking system to continue booking your appointment.

To check that your booked appointment is showing the correct date and time, select the button I need to change my existing vaccination appointment. Then, on the Manage Bookings webpage, you will see your booked appointment’s date and time.

If your appointment’s date and time is still incorrect, please call 134 COVID (13 42 68) for help.

How to register

How do I register my interest for the COVID-19 vaccine?

You can register your interest for the vaccine by completing the Register for vaccination form. Please note the registration code field is not mandatory and should be left empty unless you have been provided with a code (for example from your employer).

Do I need to give a Registration code?

If you don’t have a registration code, please leave the field blank and proceed with your registration.

How do I book my appointment once I have registered?

Once you have registered, you need to wait to receive an invitation email when appointments are available in your area. Please be patient while you wait for this email as appointments are currently in high demand. Please note that dependent on your priority status, demand in your region and vaccine availability it may take several days or weeks to receive an invitation to make an appointment.

If you have received an invitation email see Booking a COVID-19 vaccine appointment (PDF) or watch a video tutorial: How to book

To confirm you are on the waiting list, check your email for the confirmation of registration. Check your spam or junk folder if you have not received a confirmation of registration email. This email will be sent from: noreply@vaccinebookings.health.qld.gov.au (Queensland Health). Add noreply@vaccinebookings.health.qld.gov.au to your safe senders list to make sure you don’t miss your invitation email.

How do I receive an email inviting me to book a vaccination appointment?

Once you have registered your interest, you will then need to wait to receive your unique invitation email that will enable you to make a booking.

Please note that dependent on your priority status and demand in your region it may take several days or weeks to receive an invitation to make an appointment. If you don’t receive your email invitation or appointment confirmation email, please check your Junk Mail to see if the email exists there.

It is important to provide a unique email address when registering your interest for the vaccine.

If you’ve registered using an email address that is shared with someone else, you may not receive an ‘invitation to book’ email. Only one ‘invitation to book’ email is sent to each email address provided at registration.

The 134 COVID (134 268) team will also be unable to assist you with making a booking unless you have received an ‘Invitation to book’ email from Queensland Health.

I haven’t received my email invitation to book my vaccination appointment. What should I do?

Please note that dependent on your priority status and demand in your region it may take several days or weeks to receive an invitation to make an appointment. If you believe you should have already received an email invitation, please check your spam or junk folder. This email will be sent from: noreply@vaccinebookings.health.qld.gov.au (Queensland Health). Add noreply@vaccinebookings.health.qld.gov.au to your safe senders list to make sure you don’t miss your invitation email.

If you’re still unable to locate your email invitation, please call 134 COVID (134 268) for assistance.

Booking your vaccination appointment online

How to book an appointment

  1. When appointments are available in your area you will be sent an invitation email. Click the unique booking link in this email to create an account and make your booking.

    Please be patient while you wait for this email as appointments are currently in high demand.
  2. The booking link will open then Queensland Health COVID-19 vaccine online booking system. Click the Sign up now link to create your account. Edge and Chrome are the recommended web browsers for computers, tablets and mobile phones (Internet Explorer is not recommended).
    1. Enter your email address and click Send verification code
    2. Check your email and copy and paste the code to complete the verification process.
    3. Create a password then click Create to finish creating your account. If you need to book your second appointment or change your appointment you will use your email address and the password you just set to log back in.
  3. Once logged in to the booking system, click I have received an invitation and want to make a vaccination appointment.
  4. Follow the step-by-step instructions within the system to make your booking.
    1. Read through the consent information and click Continue
    2. Complete the Pre-vaccination assessment form and click Next
    3. Enter your postcode to see vaccination centres near you. If you do not see any results you may need to increase the radius (km) value to search a bigger area.
    4. Select your preferred clinic to view the available appointments. Click Book to secure your appointment. If there are no appointments available you may need to try another clinic, or log back in another time when more appointments are made available.
  5. Once you’ve completed your booking, you will receive a confirmation email. Bring your confirmation email with you (you can print it or have it on your phone or device) on the day you’re vaccinated. You should also bring ID, your Medicare card or Individual Healthcare Identifier (IHI) if you have one, and a face mask.

How do I book my second vaccination appointment?

When you have received your first dose at a Queensland Health vaccination location, an appointment for your second dose will be made for you. You will receive an email with the second appointment details within the next five to seven days. This email includes instructions on how to change this booking, if is not convenient for you.

There is a window in which you can receive your second dose:
  • Pfizer COVID-19 vaccine should be administered as close to 3–6 weeks from your first vaccination.
  • AstraZeneca COVID-19 vaccine should be administered as close as possible to 12 weeks for the best protection. Please note that while the Delta strain of COVID-19 is circulating in our community, you are encouraged to get your second dose of AstraZeneca as early as 8 weeks from your first vaccination.

However, if you do not receive your second dose within the above timeframes, there is no cause for panic or concern. You will still be afforded excellent protection against severe COVID-19 infection and you do not need to start the vaccination regimen again.

Completing your vaccine course is very important, even if your second dose is outside the recommended window.

You should not attend a COVID-19 vaccination appointment if you:

  • are unwell with fever, cough, runny nose or other symptoms that could be from COVID-19
  • are awaiting COVID-19 test results
  • have tested positive with COVID-19 and you are in isolation
  • are in quarantine
  • are a close contact of someone with COVID-19.

If you fall into any of the above categories, you will need to reschedule your vaccination appointment online via https://www.vaccinebookings.health.qld.gov.au. If you need help with rescheduling your appointment call 134 COVID (134 268).

If you had another vaccine in the 7 days before your COVID-19 vaccine appointment, tell your vaccine provider. They may ask you to reschedule your appointment.

I have completed my first vaccination appointment. Do I need to register my interest for the vaccine again to book my second appointment?

Once you’ve completed your first appointment, you can log back into the Queensland Health COVID-19 vaccine online booking system using your email address and the password you created when you made your first booking.

Do not use the invitation link you received before you booked your first appointment, go directly to the Queensland Health COVID-19 vaccine online booking system and click sign in.

Click sign in at the top right of the page to make a booking.

If you made your first appointment by calling 134 COVID (134 268) or in person at a vaccination location, you will need to call 134 COVID (134 268) for assistance.

I’m trying to book my second dose, the system keeps telling me that my email address already exists

You do not need to register again to book your second dose. When you receive your first dose, a second dose appointment will be made for you. You will receive a confirmation email for your next appointment. This email will have instructions on how to change this booking.

You can review, change, or cancel your booking by signing-in to the Queensland Health COVID-19 vaccine online booking system using your email address and password. The sign-in function is located in the top right corner as highlighted in the screen image below.

Click sign in at the top right of the page to make a booking.

If you are still having trouble, please call 134 COVID (134 268) to assist you with making a second dose appointment.

When calling 134 COVID (134 268), please be prepared to wait for your call to be taken as current call volumes are high. Thank you for your patience.

There doesn’t seem to be a provider near me, how can I see more options?

Use the drop down menu of Radius (km) to select a higher km range, then click Search to see more vaccination locations.

Increase the number in the Radius (km) drop down box to see more vaccine locations

There aren’t any appointments available at my chosen vaccination location

If there are no appointments available at your selected location you can expand the date range to show more appointments available at a later date.

Change the end date in the date range box to see more appointment times

If there are no appointments available you may need to try another location, or log back in at another time when more appointments become available.

We are currently experiencing significant demand and there are limited appointments available at this time, which may account for you being unable to find an appointment immediately.

We appreciate your patience while we make more appointments available on our booking system every day and encourage you to keep checking back for availability.

How do I book a COVID-19 vaccine appointment on behalf of someone else?

If you need to book a COVID-19 vaccine appointment on behalf of someone else, who is legally considered a dependent person, please refer to the User guide—Book on behalf of someone else (PDF) for detailed instructions.

If you need help booking on behalf of someone else, please call 134 COVID (13 42 68) for help.

Who qualifies as an authorised substitute decision maker?

The most common authorised substitute decision maker type will be Statutory Health Attorney.

Examples of Statutory health attorneys include:

  • Spouse
  • De-facto partner
  • Non-paid carer
  • Family member (sibling, parent, other relation type)
  • Close friend.

A tribunal appointed guardian is a person chosen by the Queensland Civil and Administration Tribunal. This person acts on behalf of a person who cannot make a decision about their own health care and does not have a valid Advance Health Directive or an Enduring Power of Attorney (EPOA).

I have more than 10 dependents, but the booking system only allows me to add 10

To add more than 10 dependents you will need to call 134 COVID (134 268). Once added, you will be able to manage the appointments for these additional dependents from the booking system.

Changing or cancelling appointments

How do I change my appointment booking?

If you have booked an appointment online and now need to make a change, you can do this by following the steps in the guide Change or Cancel an Existing Appointment. This guide will help you change the booking location, date and/or time through the Booking Portal.

When changing your appointment online, you will need to go back to Queensland Health COVID-19 vaccine online booking system and sign in using the email address you registered with and your unique password.

If you received your first dose appointment as a walk in, please check your inbox for an email from Queensland Health. This email will have a unique link to the Booking Portal. From this portal, you can create an account where you can manage your booking/s online.

Many people are trying to make a booking and there are limited appointments available at this time.  Changing your appointment may mean a longer wait time. We ask that you only change your appointment if it is absolutely necessary.

How do I cancel my booked appointment?

If you have booked an appointment online and need to cancel your appointment, you can do this by following the steps in the guide Cancel or Change an Existing Appointment

This guide will help you cancel your appointment.

When cancelling your appointment online, you will need to go back to Queensland Health COVID-19 vaccine online booking system and sign in using the email address you registered with and your unique password.

If you received your first dose appointment as a walk in, please check your inbox for an email from Queensland Health. This email will have a unique link to the Booking Portal. From this portal, you can create an account where you can manage your booking/s online.

If you need help with making a booking, you can call 134 COVID (134 268). Please be prepared to wait for your call to be taken as current call volumes are high. Thank you for your patience.