Print

People with disability, including care facility residents

People with disability, their carers, and people working in disability can receive the COVID-19 vaccine. Some people with disability are at greater risk of becoming very sick if they catch COVID-19, so getting vaccinated is very important.

Accessibility at vaccination locations

We appreciate that access to vaccination locations is very important. The following lists provide locations across the state that are preferred centres for people with specific accessibility needs including mobility and sensory.

If you cannot attend a vaccination location or require specific support to get your vaccination please call 134 COVID (13 42 68).

Locations for people with mobility access needs

Location

Opening hours
*hours may vary

Important Vaccination Location Updates

Capalaba Place Hall

16-20 Noeleen St, Capalaba

Tue 24 May 9am - 4.30pm

Wed 25 May 9am - 4.30pm

Thu 26 May 9am - 4.30pm

Fri 27 May 9am - 4.30pm

Sat 28 May 9am - 4.30pm

This vaccination location is open to all ages from 5+.
Bookings and walk-ins are available.
Walk-ins must present one hour prior to clinic closure and availability may be limited.

Mackay Vaccination Clinic

54 Victoria Street, Mackay

Tue 24 May 8am - 4pm

Wed 25 May 8am - 4pm

Thu 26 May 8am - 4pm

Fri 27 May 8am - 4pm

Sat 28 May 8am - 4pm

This vaccination location is open to all ages from 5+.
Bookings and walk-ins are available.
Walk-ins must present one hour prior to clinic closure and availability may be limited.

Vaccination services by Hospital and Health Service for people with sensory access needs

Cairns and Hinterland HHS

  • Early bookings available for children and people with sensory challenges who require a quieter environment. Bookings can be made by email or phone to CHHHS.
  • Families and people with disability can be vaccinated in low stimulus rooms.
  • Sedation support and advice available.
  • Linkages exist with Child Community Health Services and Child Development Services (assisting engagement with Children in Care).

Central Queensland HHS

  • Special priority appointment times are provided before clinic operating hours commence for those requiring a quieter vaccination environment.
  • People with disability and families with special vaccination needs who “walk-in” are escorted to low stimulus areas.
  • Where necessary, appointments can be provided outside in the open air.
  • In-home vaccination can be arranged.

Central West HHS

  • Sedation support and advice available.
  • In-home vaccination can be arranged.
  • People with disability and families with special vaccination needs who “walk-in” are escorted to low stimulus areas.

Darling Downs HHS

  • Low stimulus and quieter hours bookings can be arranged.

Gold Coast HHS

  • Families and people with disability can be vaccinated in low stimulus rooms.
  • Sedation support and advice available.
  • People with disability and families with special vaccination needs who “walk-in” or are waiting for booked appointments are offered a customised response.

Mackay HHS

  • Early bookings available for children and people with sensory challenges who require a quieter environment.
  • Sedation support and advice available.
  • In-home vaccination can be arranged.
  • People with disability and families with special vaccination needs are offered a customised vaccination response.

Metro North HHS

  • Kippa Ring and Doomben Vaccination Clinics offer low stimulus vaccination rooms.
  • Doomben has targeted resourcing for children with autism and other complex challenges.
  • People with disability and families with special vaccination needs are offered a priority vaccination response.

Metro South HHS

  • People with disability and families with special vaccination needs who “walk-in” or are waiting for booked appointments are offered a customised response.
  • Offering vaccination clinics in partnership with Autism Queensland at dedicated locations.
  • Mobile Outreach vaccination service can provide vaccination to identified groups of need (e.g. special schools and community centres).

North West HHS

  • Families and people with disability can be vaccinated in low stimulus rooms.
  • Sedation support and advice available.
  • In remote outreach scenarios, partnerships are established with local community to provide a safe and low stimulus environment.

South West HHS

  • Families and people with disability can be vaccinated in low stimulus rooms.
  • Sedation support and advice available.

Sunshine Coast HHS

  • Families and people with disability can be vaccinated in low stimulus rooms.
  • Sedation support and advice available.
  • Vaccination can be customised to the needs of the individual, contact for more information.

Torres and Cape HHS

  • Families and people with disability can be vaccinated in low stimulus rooms.
  • Sedation support and advice available. While sedated, all other appropriate childhood vaccinations are administered.

Townsville HHS

  • Families and people with disability can be vaccinated in low stimulus rooms.
  • Sedation support and advice available.
  • People with disability and families with special vaccination needs who “walk-in” are offered a customised response.

West Moreton HHS

  • Outreach vaccination service can provide vaccination to identified groups of need e.g. special schools.
  • Contact for more information.

Wide Bay HHS

  • Vaccination Referral Clinics are available at Bundaberg Hospital and Hervey Bay Hospital fortnightly for   clients (5 years and above) with special needs.
  • All sites offer quiet, low stimulus areas for clients with autism.

Children's Health HHS

  • The Queensland Specialist Immunisation Service provides vaccinations to children under 16 years of age with underlying medical conditions or significant disability.
  • The QCH vaccination clinic provides opportunities to vaccinate clients early (in a quiet environment), in   different locations (including outdoors and drive through options) and will vaccinate all family members at the clinic or at an inpatient’s bedside.
  • QCH offers statewide advice and support for the vaccination of all children.


Find out about accessible Commonwealth vaccination hubs.

How to book a vaccination appointment

All people aged 5 and over can receive a COVID-19 vaccine. Find your nearest location using the Vaccine clinic finder.

How to book at a Queensland Health vaccination location

  1. Click the link Register your Interest and enter your personal details.
  2. Select the cohort that most closely reflects your personal circumstances (e.g. ‘Persons 12 and over with an underlying medical condition, including people with a disability, or disability support worker’)
    It is not mandatory to enter your Medicare number or a registration code.
  3. You will be sent an email confirming your registration.
  4. Wait for an email inviting you to book. The email will have instructions on how to book an appointment at a location that suits you.

Queensland Health vaccination locations also offer walk-in services.

Other ways to receive a COVID-19 vaccine

Getting vaccinated in your home

If you need assistance to get vaccinated in your home, there are a number of ways for you to get the vaccine:

  • You can speak to your GP or other health provider and ask for assistance. They may be able to come to your home to vaccinate you or organise for someone else to do so.
  • Contact the National Coronavirus Helpline on 1800 020 080 and select option 5 for disability.
  • You can also call 134 COVID (13 42 68) and ask for assistance.
  • If you are deaf or hard of hearing, please contact the National Relay Service on 1800 555 727 and ask to be directed to a health service. They can connect you to 134 COVID (13 42 68) or the National Coronavirus Helpline.

GPs

You can make a booking with a General Practitioner by accessing the Vaccine clinic finder.

Community Pharmacies

You can make a booking at selected community pharmacies by accessing the Vaccine clinic finder.

Other clinics, including Aboriginal Community Controlled Health Services

Aboriginal Community Controlled Health Services and other community-based clinics can also be located via the Vaccine clinic finder.

You can also call 134 COVID (13 42 68) 24 hours, 7 days a week for:

  • information on the vaccine
  • assistance with vaccination bookings or appointment enquiries
  • for help understanding this information or to ask for an interpreter – it is free.

Further COVID-19 vaccination resources to specifically support people with disability can be found on the Commonwealth Department of Health website.

Video resources: COVID-19 vaccine

Getting ready

Duration 00:3:02

Getting vaccinated

Duration 00:3:02

Possible side effects

Duration 00:3:07

Dr Dinesh Palipana OAM talks about the COVID-19 vaccine

Duration 00:1:24

Five people share their vaccine experience and what they look forward to

Duration 00:1:21

Informed consent for persons with a disability

Everyone, including those with a disability and residents in disability accommodation, must provide valid consent before receiving a COVID-19 vaccine.

If you choose to get a COVID-19 vaccine, the staff where you live or at the location you go for vaccination will ask you whether it is okay to give you the vaccine. It is your choice to have the vaccine or not.

If you can't give consent, someone who is allowed to make decisions for you can give consent for you.

Learn more facts and information about COVID-19 vaccines.

Consent by a guardian or substitute decision-maker

If you are giving consent to COVID-19 vaccination on behalf of someone with a disability, please refer to Office of the Public Guardian website for further information about COVID-19 vaccination consent processes.

Resources to support informed decision making

You may choose to talk to a health professional about the benefits and risks of vaccination. This will help you decide if vaccination is suitable for you.

There are several resources available to assist you to understand and decide if you want to get vaccinated:

Understanding and consent

In some cases, the service provider (the residential care home or other disability accommodation service manager) may be required to assess the ability of a person to understand what being vaccinated will mean for them, and be satisfied they can:

  • fully comprehend the proposed treatment
  • discuss the vaccination and its potential side effects
  • provide their written consent prior to receiving the vaccine.

Assess capacity for consent

Assessing capacity is a matter for professional judgement. Judgement about an individual’s competence involves consideration of:

  • the age, attitude and maturity of the individual, including their physical and emotional development
  • the individual’s level of intelligence and education
  • the individual’s social circumstances and social history
  • the nature of the individual’s condition
  • the complexity of the proposed healthcare, including the need for follow up or supervision after the healthcare
  • the seriousness of the risks associated with the healthcare
  • the consequences if the individual does not have the healthcare.

Proof of your COVID-19 vaccination

Download Services Australia's How to get proof of your COVID-19 vaccination (Easy Read version) (PDF).

Mandatory vaccinations

Download COVID-19 vaccination fact sheets: