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Questions about specialist or essential workers

What is a specialist or essential worker?

#what-is-a-specialist-or-essential-worker

A specialist or essential worker is someone who is required to provide time critical services in Queensland that are needed in Queensland and cannot already be obtained in Queensland. Specialist or essential workers must be endorsed by a relevant Queensland Government Agency, or Queensland Health where there isn’t a relevant agency to be able to enter Queensland from a COVID-19 hotspot.

Endorsement of a person’s status as a specialist worker will only be provided in line with strict criteria set out in the Border Restrictions Direction.

Employers should be undertaking long-term resource and workforce planning that is not dependent on specialist worker endorsements being granted.

Specialist or essential worker endorsement applications must be submitted by the employer, government agency or entity that the specialist worker is working/contracting for with evidence of the following:

  1. why the services are needed in Queensland
  2. why the services need to be provided and cannot be obtained in Queensland
  3. why the services must be provided without delay
  4. why the specialist worker must be physically present in Queensland to provide the service or perform the duty
  5. the employer having a quarantine management plan to manage preventing the transmission of COVID-19 amongst other employees and the community. The plan must comply with the form approved by the Chief Health Officer (DOCX).

If a worker is self-employed, they may apply themselves, with details of their business.

What does a specialist or essential worker need to enter and remain in Queensland?

A specialist or essential worker who has been endorsed to enter Queensland from a COVID-19 hotspot will require:

You will then be issued a Quarantine Direction by an emergency officer.

How can I get approval to enter Queensland from a COVID-19 hotspot as a specialist health worker?

Specialist health workers need to follow the same steps outlined for specialist or essential workers.

Applications for specialist or essential worker status will require evidence of the following:

  1. A written explanation of the essential activity the specialist or essential worker is to enter Queensland for.
  2. Documentation that demonstrates:
    1. why this service is needed in Queensland;
    2. why these services cannot be obtained in Queensland;
    3. why these services must be provided without delay; and
    4. why the specialist worker must be physically present in Queensland to provide the service or perform the duty.
  1. The employer has a quarantine management plan to manage preventing the transmission of COVID-19 amongst other employees and the community. The plan must be in the form approved by the Chief Health Officer (DOCX).

Only people with specialist skills that are not available in Queensland will be granted approval to enter Queensland as a specialist health worker. A Hospital and Health Service within Queensland or your employer will be required to confirm that you have specialist skills needed in Queensland and that cannot be obtained in Queensland.

I am employed by a private construction company providing critical infrastructure work. What evidence do I need to provide to enter Queensland from a hotspot?

All specialist workers who are undertaking essential activities in Queensland will need to provide evidence of the following documents if requested by an Emergency Officer:

I am a contractor or individual worker and am applying to enter Queensland as a specialist or essential worker in mining, resources, energy and water sectors. How do I apply?

Please ensure your application is submitted by the owner/operator of the asset or project, otherwise your application cannot be processed. Applications from a contractor or individual worker will not be approved.

For example, applications must be submitted by:

I have been in a declared hotspot and I have previously received an exemption to enter Queensland, is this still valid?

If you received an exemption prior to a hotspot being declared and have not yet entered Queensland, your exemption is no longer valid. You can apply for a new exemption.

Exemptions will only be granted in extreme exceptional circumstances. You may not be granted the same exemption now that border restrictions have been tightened.

I am a Queensland resident who is performing specialist or essential activities in a hotspot. Do I apply to re-enter Queensland as a specialist or essential worker?

No. From 12pm AEST (midday) 25 August 2021 to 12pm AEST (midday) 8 September 2021 you will not be allowed to enter Queensland unless you are entering Queensland to undertake an activity that would class you as a specialist worker. An example of this would be a specialist technician who is required to provide undertake an urgent maintenance task in a hotspot, and then return to Queensland and be required to undertake an urgent maintenance task in Queensland. In this case, you should apply for specialist worker endorsement with a quarantine management plan (DOCX) to allow you to undertake the urgent task in Queensland.

I am a specialist or essential worker coming to Queensland from a COVID-19 hotspot by road. Do I need to quarantine?

No. Specialist or essential workers can enter Queensland from a COVID-19 hotspot by road. You must quarantine in accordance with any requirements in the Quarantine Management Plan prepared by your employer or business. If you are feeling unwell and develop any COVID-19 symptoms (Opens in new window) (Opens in new window), you should not go to work and must be tested immediately.

I am a specialist or essential worker who is in quarantine due to entering from a COVID-19 hotspot that is no longer a hotspot, can I leave quarantine?

Specialist or essential workers who are not in government arranged quarantine can leave quarantine immediately without direction by an Emergency Officer once an area is no longer a declared COVID-19 hotspot.

Questions about essential activities

Who is classed as performing an essential activity?

#essential-activity

People performing an essential activity in Queensland need to provide evidence and complete quarantine as required by the table below when requested by an Emergency Officer when entering Queensland from a COVID-19 hotspot. People who are not Queensland residents, can only remain in Queensland for the time necessary to complete the essential activity. The below table outlines who these people include:

National and State Security and Government employees

  • Any government official who is responsible for the safety of Australia or Queensland against threats such as terrorism, war or espionage, and is required to be physically present in Queensland to do so.
  • Active military personnel required to be on duty in Queensland.
  • Active members of the Australian Federal Police or Australian Border Force required to be on duty while in Queensland.
  • Active members of State, Territory or Commonwealth law enforcement agencies required to be on duty while in Queensland
  • A Federal, State, Territory or local government elected representative who is travelling to Queensland to complete official duties.
  • Consular officers or consular employees of an overseas country (excluding travel on a quarantine free flight from a safe travel zone country) travelling to Queensland to complete official duties in Queensland. Consular employees will need to quarantine by global quarantine requirements with consent.

These employees will need to provide their relevant government issued identification or consular official or diplomat passport of a foreign country when requested by an Emergency Officer.

Health services and emergency services

  • A Queensland or New South Wales Ambulance Service employee, paramedic, an officer of St John Ambulance Australia, RACQ Lifeflight crew, Royal Flying Doctor Service crew, CareFlight crew or other aeromedical services crew who are providing patient transport or emergency medical care.
  • Someone who is responsible for the retrieval, delivery or transportation of organs or tissue for medical transplantation.
  • Someone who, is responsible for providing critical health support services or for the critical maintenance, resupply or repair of health services infrastructure critical to Queensland. This includes Australian Red Cross Lifeblood.
  • Someone who is required to provide fire or emergency services in Queensland including rural fire service, state emergency services and firefighters

These employees will need to provide their Government or employer issued identification or an official letter from an employer confirming their employment.

Freight and logistics operators

Freight and logistics operators are:

  • Heavy vehicle drivers
  • Rail crew and rail drivers
  • Non-heavy vehicle commercial freight operators
  • Logistics and support workers
  • Anyone else who is essential to the delivery of freight.

This does not include air crew and maritime crew who are subject to separate requirements.

They must be:

  • transporting freight to, from or through Queensland under a commercial freight operation or anyone else in the vehicle who is essential for the delivery of the freight. This includes two up drivers, a pilot or escort for an oversized or over mass vehicle or tow truck drivers for heavy vehicle salvage
  • providing logistics and support for the transport which requires the person to be physically present in Queensland to provide the logistics or support. For example, a specialist mechanic or rail engineer providing essential mechanical or engineering support for the transport of freight. Anyone responsible for providing support that can be performed remotely such as administrative support are not allowed to enter Queensland.
  • transporting passengers by road or rail to, from or through Queensland, under a commercial passenger operation or public transport operation. Each passenger, including the driver, must complete a Queensland Border Declaration Pass (Freight and Logistics workers (F Pass)
  • repositioning in Queensland immediately before commencing a shift for one of the above purposes

These people must comply with the Queensland Freight Protocol.

Emergency energy, drinking water, sewerage, liquid fuel, telecommunications or resources event

Anyone required to respond to an emergency energy, drinking water, sewerage, liquid fuel, resources or telecommunications event and provide emergency services to Queensland’s:

  • energy generation, transmission or distribution networks
  • drinking water supply, or sewerage services
  • liquid fuel supply
  • resources sector
  • telecommunications, data services, broadcast or communications infrastructure.

These services must be critical to Queensland and not be able to be practicably be obtained in Queensland due to the nature of the emergency.

Specialist or essential workers

A specialist or essential worker is someone who is required to provide time critical services in Queensland that are needed in Queensland and cannot already be obtained in Queensland.

Specialist or essential workers must be endorsed by a relevant Queensland Government Agency, or Queensland Health where there isn’t a relevant agency to be able to enter Queensland from a COVID-19 hotspot.

Specialist or essential worker endorsement applications must be submitted by the employer, government agency or entity that the specialist worker is working/contracting for with evidence of the following:

  1. why the services are needed in Queensland
  2. why the services need to be provided and cannot be obtained in Queensland
  3. why the services must be provided without delay
  4. why the specialist worker must be physically present in Queensland to provide the service or perform the duty
  5. the employer having a quarantine management plan to manage preventing the transmission of COVID-19 amongst other employees and the community. The plan must comply with the form approved by the Chief Health Officer (DOCX).

If a worker is self-employed, they may apply themselves, with details of their business.

Airtime crew and maritime crew

Any air crew or maritime crew who are entering Queensland in the course of their duties.

International air crew must comply with the Quarantine and COVID-19 Testing for Air Crew Direction.

Disaster management worker

A disaster management worker is anyone who is endorsed (including volunteers and paid duties) in line with the Disaster Management Protocol to:

  • perform disaster management or disaster operations in Queensland
  • return to Queensland after performing disaster management or disaster operations in a COVID-19 hotspot
  • perform activities to respond to or to assist in the recovery from a public safety emergency in Queensland; or
  • respond to or to assist in the recovery from a public safety emergency in COVID-19 hotspot.

What must I do if I am entering Queensland from a hotspot to perform an essential activity?

If you are allowed to enter Queensland to perform an essential activity, you will need to:

  • keep a record of your close contacts for 14 days after arriving in Queensland, including their:
    • name (if available)
    • phone number or email address (if available)
    • the day, time and location that you saw them
  • provide the records to an emergency public health officer if you are asked for them
  • minimise contact with others for 14 days or the duration of your stay in Queensland (whichever is shorter)
  • practice physical distancing whenever possible
  • only remain in Queensland for the time necessary to carry out the activity
  • comply with any relevant Public Health Directions
  • comply with any protocol, (e.g. Protocol for Protocol for Maritime Crew for Freight movements entering Queensland and Disaster Management) approved by the Chief Health Officer that relates to the essential activity to be performed.

I am coming to Queensland from a hotspot as an essential worker from the hotspot, do I need to complete a Queensland Entry Pass if I drive?

Yes, anyone who has been in a hotspot in the last 14 days or since the start date identified for the hotspot (whichever is shorter), must complete a Queensland Entry Pass.

In addition to having a Queensland Entry Pass and a Quarantine Management Plan, a specialist or essential worker entering Queensland from a COVID-19 hotspot will need to be issued with a quarantine direction by an emergency officer under the Public Health Act 2005. This is a legal notice.

For workers entering by road, Queensland Health will provide the employer of a worker with the details about how they will be issued with a quarantine direction.

Only the following people can enter by road without an exemption:

  • emergency infrastructure workers
  • specialist or essential workers
  • disaster management workers
  • ambulance or aeromedical workers
  • freight or logistics operators
  • fire or emergency services workers
  • people providing critical maintenance resupply or repair of health services infrastructure critical to Queensland
  • active military members
  • Government officials who in carrying out their duties in Queensland are responsible for the safety of Australia or Queensland against threats such as terrorism, war or espionage.

Questions about Disaster Management

What is a public safety emergency?

A public safety emergency is an emergency as outlined in the Public Safety Preservation Act 1986 or an equivalent emergency that is declared by another state or territory Government or government agency.

Who is a disaster management worker?

Under the Queensland Disaster Management Protocol anyone who is providing disaster management or disaster operations activities related to preventing, preparing for, responding to and recovering from a disaster. This includes volunteers and people who are paid.

I’m a disaster management worker. Do I need to get tested?

Voluntary testing for COVID-19 is strongly encouraged for any disaster management workers who are travelling into and out of COVID-19 hotspots and entering Queensland.

The Disaster Management Protocol recommends disaster management workers undertake a COVID-19 test within 7 days prior to entering Queensland and then continue voluntary testing every 7 days if it is practicable to do so (factoring in any immediate disaster or public safety emergency needs). This will help to keep our essential disaster management workers, and the community safe from the spread of COVID-19.

If you are feeling unwell and develop any COVID-19 symptoms, you should not go to work and must be tested immediately. You will then be required to follow any public health advice, including remaining isolated until you receive your test result. Even if you test negative, you should not return to work until your symptoms have passed.

When you’re are attending a Queensland Health COVID-19 testing facility, you should identify yourself as a disaster management worker by showing a copy of your endorsement as a disaster management worker. This will entitle you to be tested, even if asymptomatic, and you will be prioritised for testing.

Do disaster management workers have to get tested every 7 days if they have not been in a COVID-19 hotspot in the last 14 days?

Disaster management workers do not have to get a COVID-19 test if they have not been in a COVID-19 hotspot in the last 14 days or since the start date identified for the hotspot (whichever is shorter).

Any person should go and tested if they develop symptoms consistent with COVID-19 (fever or history of fever, symptoms of acute respiratory infection (cough, shortness of breath, sore throat), loss of smell or loss of taste, unexplained tiredness, headache, diarrhoea, nausea or vomiting) while present in Queensland.

I’m off duty, do I still need to keep records?

Yes, disaster management workers who have been in a COVID-19 hotspot in the 14 days, or since the start date identified for the hotspot (whichever is shorter), before their arrival in Queensland are required to maintain records of close contacts at all times while they are in Queensland until 14 days has passed since they were in the hotspot or they leave Queensland. This includes when they are off-duty, between shifts, or on recreational days.

Do disaster management workers coming from a COVID-19 hotspot need to quarantine when entering Queensland?

Disaster management workers responding to an event in Queensland do not have to quarantine for 14 days in government arranged accommodation unless directed to do so by an emergency public health officer.

Disaster management workers entering Queensland to perform disaster prevention, preparation or recovery work must quarantine at employer provided accommodation for 14 days. These workers may leave quarantine to attend the disaster management worksite.

Queensland residents who are returning home from completing disaster management activities in a COVID-19 hotspot and not commencing disaster management work in Queensland must quarantine at their home accommodation for 14 days or if their home is not suitable for quarantine they must quarantine at employer approved accommodation for 14 days.

Do disaster management workers need to complete a Queensland Entry Pass?

A disaster management worker does not need a Queensland Entry Pass if they are responding to an immediate disaster under the Operational protocol for disaster management workers or entering Queensland in any other emergency situation. If a worker is not responding to an immediate disaster or an emergency, they need to complete a Queensland Entry Pass.

Questions about freight services

#questions-about-freight-services

Will freight and equipment be able to cross the border into Queensland?

Yes. Freight and logistics workers can enter Queensland, via road, rail and air. Commercial freight operations can include moving a range of different things for a variety of industries, such as fresh food and groceries, pharmaceuticals, heavy haulage for construction equipment, new vehicles, and furniture removals.

The transport of freight includes the commercial transport of livestock or other live animals such as beehives. It can also include passenger transport services like coaches. Any commercial passenger operations must only be transporting passengers that are permitted to enter Queensland.

Freight and logistics operators entering Queensland must comply with the Queensland Freight Protocol. Freight and logistics operators who only work between Queensland and the New South Wales border zone can chose to either comply with the surveillance testing requirements under the Protocol or the requirement to have had at least one dose of a COVID-19 vaccine.

What Queensland Entry Pass should freight and logistics workers apply for?/ Do freight and logistics operators need to complete a Queensland Entry Pass?

#qld-entry-pass-freight-logistics-workers

View the Transport and Main Roads Diagram.

COVID-19 hotspot

All freight and logistics operators entering Queensland who have been in a COVID-19 hotspot, in the previous 14 days must:

  • have a valid Queensland Border Declaration Pass
  • have evidence of a negative COVID-19 test result in the last 7 days prior to entering Queensland
  • get tested every 7 days while you travel into and out of COVID-19 hotspots
  • provide evidence of testing if asked by an emergency officer.

Queensland residents or New South Wales border zone residents who have not been in a hotspot outside the border zone

If you are a freight and logistics operator who is a Queensland or New South Wales border zone resident who has not in the previous 14 days, or since the start date identified for the COVID-19 hotspot (whichever is shorter), been in a COVID-19 hotspot outside of the border zone and are entering Queensland after completing work in the border zone, you must comply with one of the following requirements:

  • Option 1 – Surveillance testing
    • complete a Queensland Border Declaration Pass (Freight and Logistics – F Pass)
    • have evidence of a negative COVID-19 test result in the last 7 days prior to entering Queensland
    • get tested every 7 days while you travel into and out of COVID-19 hotspots
    • provide evidence of your compliance with testing if requested by an emergency officer.
  • OR

  • Option 2 - Vaccination
    • You must have received at least one dose of a COVID-19 vaccine and must complete a Queensland Border Declaration Pass (Border Zone Travel – XQ or XN Pass) before entry.

Travel from locations with no COVID-19 hotspots or affected areas

If you have not been to a COVID-19 hotspot or an affected area in the last 14 days you must complete a Queensland Entry Pass (T Pass) to enter Queensland for any purpose. All of New South Wales including the New South Wales border zone is a declared COVID-19 hotspot.

Interstate exposure venue

There is not a special pass for travel to an interstate exposure venue. If you have been to an Interstate Exposure Venue you should complete the pass based on whether you have been in a COVID-19 hotspot or not, or are a Queensland or New South Wales border zone resident who has only travelled within the border zone per the above.

How long is my Queensland border declaration pass valid for freight and logistics travel?

A Queensland Border Declaration Pass (Freight and Logistics or Border Zone Travel) is valid for 14 days from the day of issue or unless a freight and logistics operators’ circumstances change, whichever is shorter.

I am a freight and logistics operator and need to travel from the border zone to Queensland for work. How do I apply for a pass?

The Queensland Border Declaration Pass (Freight and Logistics or Border Zone Travel) is available at https://www.qld.gov.au/border-pass. You should apply for a Pass at least 72 hours prior to entry.

I am a freight and logistics worker who has only travelled in the border zone, can I complete a Queensland Entry Pass (T Pass)?

No. The New South Wales border zone is a COVID-19 hotspot so you cannot complete a Queensland Entry Pass (T Pass). Find out what pass you need to complete.

What is an affected area?/ Is an affected area the same as a hotspot?

#affected-area

Additional obligations are in place for freight and logistics operators who have been in an affected area, as outlined in the Queensland Freight Protocol.

The following New South Wales Local Government Areas (LGAs) are affected areas:

  • Bayside
  • Blacktown
  • Burwood
  • Canterbury-Bankstown
  • Campbelltown
  • Cumberland
  • Fairfield
  • Georges River
  • Liverpool
  • Parramatta
  • Strathfield
  • Only the following Penrith postcodes:
    • Caddens
    • Claremont Meadows
    • Colyton
    • Erskine Park
    • Kemps Creek
    • Kingswood
    • Mount Veron
    • North St Marys
    • Orchard Hills
    • Oxley Park
    • St Clair
    • St Marys.

These LGAs have been determined as a higher risk by the New South Wales Government based on recent COVID-19 positive cases related to the New South Wales outbreak.

Under the Queensland Freight Protocol any freight or logistics operator who has been in an affected area in the last 14 days must:

  • get tested for COVID-19 in another state or territory within the 72 hours before they enter Queensland if they have left their vehicle in an affected area
  • provide evidence that they have had a test within 72 hours of entry to Queensland, this can be a form provided by the testing facility or a photograph of the form
  • provide evidence (sms, email, written record or photo) of a negative test result received within the 7 days prior to entering Queensland
  • Get tested every 3 days until they leave Queensland or 14 days have passed since they were in an affected area.

I'm a freight and logistics operator. Do I need to get tested if I have been in a COVID-19 hotspot?/ Do I need to get tested if I have been in an affected area?

Hotspot

Yes. Under the Queensland Freight Protocol, any freight or logistics operator who is travelling into and out of COVID-19 hotspots and entering Queensland must:

  • have evidence of a negative COVID-19 test result within the 7 days before they enter Queensland
  • get tested every 7 days while they continue to travel into and out of COVID-19 hotspots
  • provide evidence of these test results to an emergency officer when asked.

Affected Area

Yes. Under the Queensland Freight Protocol any freight or logistics operator who has left their vehicle in an affected area can only enter Queensland if they have:

  • had a COVID-19 test in another state or territory within 72 hours before entering Queensland and can provide evidence that they have had a test (sms, email, written form or photograph of the form)
  • evidence (sms, email, written form or photograph of the form) of a negative test result received within the 7 days prior to entering Queensland that they can show to an emergency officer when asked.

If you are feeling unwell and develop any COVID-19 symptoms, you should not go to work and must be tested immediately. You will then be required to follow any public health advice, including remaining isolated until you receive your test result. Even if you test negative, you should not return to work until your symptoms have passed.

When you’re are attending a Queensland Health COVID-19 testing facility, you should identify yourself as a freight and logistics operator by showing a copy of your valid Freight and Logistics Border Pass. This will entitle you to be tested, even if asymptomatic, and you will be prioritised for testing.

Dedicated testing facilities are being established for heavy vehicles. The Port of Brisbane testing facility will be operational from 30 July 2021. The testing facility at the Port of Brisbane will operate 7 days a week from 6am to 5pm.

This will help to keep our essential drivers, their families, and the community safe from the spread of COVID-19.

Do freight and logistics operators travelling between Queensland and the New South Wales border zone need to comply with the mandatory testing requirements?

New South Wales border zone

Queensland and New South Wales border zone residents freight and logistics workers, who have only been in the New South Wales border zone and no other COVID-19 hotspot including other parts of New South Wales in the last 14 days, can apply for a Queensland Entry Pass (X Pass) to enter Queensland for work. You do not need to comply with the COVID-19 surveillance testing requirements.

COVID-19 hotspot (outside of the New South Wales border zone)

If you have travelled outside of the New South Wales border zone to another part of New South Wales or to another COVID-19 hotspot in another State or Territory in the last 14 days or since the identified start date for the COVID-19 hotspot (whichever is shorter) you must have a valid Freight and Logistics Pass (F Pass). You must also have an F Pass if you are not a Queensland or New South Wales border zone resident and have only been inside in the New South Wales border zone. You must also comply with the COVID-19 surveillance testing requirements.

What is the class exemption for farmers and agribusiness workers?

A class exemption has been granted by the Chief Health Officer for farmers and agribusiness workers who are New South Wales residents or Queensland residents to move across the Queensland border. View the class exemption.

If you meet the conditions of the class exemption including (but not limited to) you must:

  • have had at least one dose of a COVID-19 vaccine and show evidence of your vaccination status to Queensland Police Service at the border
  • complete a Queensland Border Declaration Pass (Z Pass). You must describe your right of entry as 'I have an exemption granted by the Chief Health Officer'
  • comply with record keeping requirements
  • Queensland resident farmers and agribusiness workers must follow stay at home requirements and face mask requirements
  • have evidence from your employer that you are an essential worker in New South Wales and show Queensland Police Service this evidence at the border
  • New South Wales border zone residents farmers and agribusiness workers must only stay in Queensland for the amount of time necessary to complete the essential activity.

Do freight and logistics operators have to get tested every 7 days if they have not been in a COVID-19 hotspot in the last 14 days?

No. Freight and logistic operators do not have to get a COVID-19 test if they have not been in a COVID-19 hotspot in the last 14 days or since the start date identified for the hotspot (whichever is shorter).

Mandatory testing requirements apply to freight and logistics workers who have travelled to a COVID-19 hotspot in the last 14 days or since the start date identified for the hotspot (whichever is shorter). Freight and logistics workers must be tested every 7 days while they continue to travel into and out of COVID-19 hotspots. Freight and logistics operators who have left the confines of their vehicle in an affected area must be tested every 3 days until they leave Queensland or 14 days have passed since they were in an affected area, whichever is shorter.

Do I need to isolate while I wait for my COVID-19 test results?

Freight and logistics operators who have routine COVID-19 testing are not required to isolate while waiting for a test result, if you don’t have any symptoms. If you have symptoms, you must continue to follow all relevant public health advice which may require isolating until a negative result is received.

I’m off duty, do I still need to keep records if I have been in a COVID-19 hotspot?

Yes, freight and logistics operators who have been in a COVID-19 hotspot in the 14 days before their arrival in Queensland are required to maintain records of close contacts at all times while they are in Queensland until 14 days has passed since they were in the hotspot or they leave Queensland. Freight and logistics workers must also collect and maintain written records of compliance with testing requirements, as outlined in the Queensland Freight Protocol.

This includes when they are off-duty, between shifts, or on recreational days.

I operate a rideshare. Am I a passenger transport operator?

No, rideshare operators are not passenger transport operators for the purposes of the Queensland Freight Protocol.

Do freight and logistics operators have to quarantine if they are re-entering Queensland from a COVID-19 hotspot?

No. Freight and logistics operators can re-enter Queensland by road, rail or air to reposition for work if they were required to travel to a COVID-19 hotspot in the course of their work, and their essential activity is complete. They must be re-entering to re-commence work as a freight and logistics operator.

I am a freight and logistics operator who has travelled in from a COVID-19 hotspot. Can I visit friends in Queensland once I’ve completed my freight task?

No. Freight and logistics operators who have been in a COVID-19 hotspot in the last 14 days or since the start date identified for the hotspot (whichever is shorter) prior to entering Queensland may only remain in Queensland for the time needed to complete their essential activity. Social and recreational activities are not permitted while an operator is in Queensland. Once the task is complete the operator must depart Queensland by the most direct route possible.

Questions about seasonal workers

What are the rules for seasonal workers?

Seasonal workers arriving from overseas or a hotspot must follow the requirements under the Seasonal Workers International Quarantine Plans and Checklist Direction.

Questions about air and maritime crew

What are the rules for maritime crew?

Maritime crew entering Queensland to join a vessel or sign off a vessel need to comply with the Protocol for Maritime Crew.

Do Maritime crew need to complete a Queensland Entry Pass?

The rules for when maritime crew do or do not need to complete a Queensland Entry Pass are under the Protocol for Maritime Crew.

The Queensland Entry Pass includes the Queensland Border Declaration Pass and Queensland Travel Declaration referred to in the Protocol for maritime crew.

What are the rules for air crew?

All air crew arriving from overseas are required to follow quarantine requirements under the Quarantine and COVID-19 Testing for Air Crew Direction.

Questions about endorsed transport providers

Endorsed transport providers

See more information on endorsed transport providers and for answer to commonly asked questions.

Questions about enforcement

How will the border restrictions be enforced?

Queensland Police and other Emergency Officers will be responsible for enforcing the measures under the Public Health Act 2005.

Existing compliance routines for essential services vehicle will remain in place to minimise disruption.

What is the penalty for not complying with the Border Restrictions Direction?/ What is the penalty for not completing a Queensland Entry Pass?

If you fail to comply with the requirements for travelling to Queensland you may be subject to enforcement, including an on the spot fine of up between $1378 to $4135, a court-imposed penalty of up to $13,785 or 6 months imprisonment.

What surveillance will be in place to make sure people follow the rules?

The Queensland Police Service will meet all arrivals by air and will be completing random spot checks by road to enforce the requirements.

Questions about exemptions

Can I apply for an exemption to enter Queensland or from requirement to quarantine?

The Chief Health Officer may give a person or a group of people an exemption from the Queensland Travel Declaration Direction and Border Restrictions Direction if extreme exceptional circumstances exist.

Apply for an exemption.

Can I apply for an exemption from quarantining in government arranged accommodation? I want to quarantine at my home because I need special care.

The Chief Health Officer can give an exemption from quarantine only for very exceptional circumstances. If you need special care, you will be placed in government accommodation that is medically supported to provide your care. Your carer will be placed into quarantine with you if you need care from a particular person.

Will I be able to apply for an exemption if I have been to an interstate exposure venue or hotspot in the last 14 days or since the start date identified for the hotspot (whichever is shorter)?

You should only apply for an exemption if extreme exceptional circumstances exist. You will need to get this exemption before you can enter Queensland.

You can request an exemption online using the Health Service Portal. You may need to provide evidence to support your request.

Can I apply for an exemption for a wedding?

Exemptions are very unlikely to be granted for weddings.

Can I apply for an exemption to attend a funeral?

An exemption to attend a funeral is only likely to be granted if you complete 14 days of quarantine in government arranged accommodation.

You can request an exemption online using the Health Service Portal. You may need to provide evidence to support your request.

Can I apply for an exemption to visit someone who is near their end of life?

An exemption may be able to be granted for you to visit someone who is dying evidence can be provided. If an exemption was granted, you would have to quarantine for 14 days, or since the start date identified for the hotspot (whichever is shorter) however, you would be able to leave quarantine to visit your relative.

If your relative is in aged care facility or disability accommodation service, you will require approval from the operator of the facility as well as an exemption to enter Queensland under the Queensland Travel Declaration Direction and Border Restrictions Direction.

You must comply with all the conditions given under the exemption.

The facility must also take reasonable steps to manage your visit in line with the conditions of the exemption. For example, this could mean:

  • that the operator needs to ensure the resident you are visiting is in a single room
  • that you wear appropriate personal protective equipment (PPE)
  • that you are escorted to and from the room
  • that you avoid common areas and contact with other residents.

You can request an exemption online using the Health Service Portal. You may need to provide evidence to support your request.

Can I apply for an exemption from quarantine?

There are very few reasons why an exemption from quarantine will be granted.

To apply for an exemption, complete the form online using the Health Service Portal.

If I have applied for a quarantine exemption, do I automatically get the quarantine fee waived?

No. An exemption from quarantine is not the same as a waiver for the quarantine fee. You will need to quarantine while your exemption is being considered, and you will be required to pay for the quarantine for a period of up to 14 days.

To apply for a quarantine exemption or to have the fee waived, complete the form online using the Health Service Portal.

If I apply for a quarantine exemption and it is granted while I’m in accommodation, do I have to pay the bill?

You will need to pay the fee for the number of nights you stay in government arranged accommodation.

If you cannot pay the full quarantine invoice at once by the due date, you may enter into a payment plan to repay the fee over a longer period. Details on how to arrange a payment plan will be on the invoice.

Once the quarantine fee invoice is issued by Queensland Government you will also have the opportunity to apply for a full or partial waiver. To apply for a fee waiver, complete the form online using the Health Service Portal.