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Entering Queensland having been to an Interstate Exposure Venue

An interstate exposure venue is identified by another state, territory or Queensland safe travel zone country (e.g. New Zealand) as an exposure site where a person who has been diagnosed with COVID-19 has been.

You may travel to Queensland if you have been to an interstate exposure venue at the relevant time. However, you will have to quarantine on arrival into Queensland.

When you receive your Queensland entry pass via email, you must read all instructions and be able to access it at all times (either in a printed version or on an electronic device). You must quarantine as per the directions on your declaration until you are contacted by Queensland Health.

Note: If you have not been to an interstate exposure venue at the relevant time, you should be able to enter Queensland as if you were in the green zone. Find out more about Entering Queensland from a green zone (no restrictions).

Step 1: plan your travel and apply for an entry pass

To enter Queensland if you have been to an interstate exposure venue at the relevant time you must:

Quarantine

Returning and relocating Queensland residents may meet the conditions as a domestic traveller to safely quarantine for 14 days at your home or another chosen private residence. Find out who qualifies for home quarantine and what arrangements you will need to make to prepare your residence before entering Queensland.

If you are not a returning or relocating Queensland resident, or if you do not qualify for home quarantine, you will need to enter quarantine in government arranged accommodation for 14 days at your own expense.

Step 2: have your pass, identity and other documents ready at the border

When you enter Queensland, you must:

  • have arrived by air
  • show an emergency officer your approved Queensland entry pass on request
  • show an emergency officer proof of being fully vaccinated
  • have a negative COVID-19 PCR test taken within the 72 hours prior to arrival into Queensland.

Step 3: after you enter Queensland

When you are granted entry to Queensland, you must:

Questions and answers about entering Queensland after being in an interstate exposure venue

Questions about the Queensland entry pass

Who doesn’t have to complete a Queensland entry pass?

You can only enter Queensland without completing a Queensland entry pass if you are:

  • an emergency health services, emergency service worker, national defence, state security or police worker responding to an emergency in Queensland
  • a passenger of an ambulance or aeromedical service
  • entering Queensland in an emergency situation
  • a member of allowed maritime crew under the Maritime Protocol
  • assisting with or participating in a State or Commonwealth law enforcement investigation or other action at the request or direction of a State or Commonwealth department or law enforcement agency
  • a disaster management worker where allowed under the Operational protocol for disaster management workers.

The Queensland entry pass includes the Queensland Border Declaration Pass and Queensland Travel Declaration referred to in the:

I need help with the Queensland entry pass, can I call someone?

If you need help completing your Queensland entry pass you should call 134 COVID (134 268). The 134 COVID team cannot complete the form on your behalf.

What if I don’t have access to a computer?

You can apply for a Queensland entry pass using your mobile phone or another smart device.

You can also apply for a Queensland entry pass before you travel by visiting a local government service (like a library) to access a computer.

My child is travelling to Queensland unaccompanied, do they need a Queensland entry pass?

Yes. If your child is under 18 and visiting Queensland unaccompanied, they will need a Queensland entry pass.

Do I have to complete a separate Queensland entry pass for my child who is travelling with me?

Yes, each child will need a separate Queensland entry pass.

I do not have a fixed home address – what do I enter on the Queensland entry pass application?

People with no fixed home address should select the ‘manual address entry’ option on the form where it asks for a ‘home address’.

Then type, ‘no fixed address’ as the street address.

What is the Queensland entry pass?

You must complete a Queensland entry pass before you are entering Queensland from interstate or from a safe travel zone country.

As part of your application you may also be asked for other information or documents. Examples of information required could be names of people travelling together in the one party, planned date of arrival to Queensland and planned place of entry to Queensland. Example of documents required could be a boarding pass if you are arriving by air.

In addition, you will have to:

  • declare that the information provided is true and correct to the best of your knowledge.
  • show satisfactory ID at the border such as your driver’s license or Medicare card.
  • monitor the list of interstate exposure venues daily (at least once every 24 hours) from the time you complete a Queensland entry pass and for 14 days after arriving into Queensland.
  • agree to go and get a COVID-19 test if you develop COVID-19 symptoms within 14 days of entering Queensland. Queensland Health may contact you to remind you that you should be monitoring yourself for symptoms and getting tested if you develop symptoms.

Once you receive your Queensland entry pass you will need to enter Queensland within 14 days. If you don’t enter within this time, you will need to apply for new pass.

I already have a Queensland entry pass, do I need to apply for a new one if a hotspot is declared?

If you already have a valid Queensland entry pass you will only have to apply for a new Queensland entry pass if your circumstances have changed since you completed the pass. For example, if a new hotspot is declared or you become aware you have visited an interstate exposure venue during the relevant exposure period you will need to apply for a new Queensland entry pass.

How do I know which Queensland entry pass to complete?

When you fill in the online form to complete a Queensland entry pass the system will provide you with the correct pass based on your answers.

When will I know the outcome of my Queensland entry pass application?

The outcome of your application will be emailed to you. Make sure you check your junk/spam folder if you don’t receive an email.

Your Queensland Entry Pass will be processed chronologically and processing time may vary depending on government nominated accommodation capacity. Do not confirm travel plans (if entering Queensland via road) or book your flights until you receive an email confirming your allocated entry date and designated entry airport.

What proof do I need to show at the border for my student placement if I am entering from a hotspot?

Your student placement must be an arrangement for work or another professional experience for at least 12 weeks duration. Placements are only for clinical placements or for higher education students enrolled in a course of study at a higher education provider such as a university, TAFE or vocational education and training supplier. The course must contain a mandatory placement component to satisfy curriculum and study outcomes.

Students must be able to provide evidence of enrolment at a higher education institution and evidence of an agreement to undertake a student placement in Queensland. All students undertaking a placement must complete 14 days of mandatory quarantine before starting their placement.

Find out if you are eligible to quarantine at your home or another private residence, or if you will need to quarantine in government arranged accommodation.

I don’t have access to a printer, can I show my Queensland entry pass on my phone?

Yes. The Queensland entry pass can be shown in printed or electronic form.

I’m only going to travel to Queensland for a few hours, do I need to complete a Queensland entry pass?

Yes. Anyone planning on entering Queensland will need a Queensland entry pass.

I’m already in Queensland. How will I know if the travel advice changes for somewhere I have been?

You are required to provide contact details on a Queensland entry pass.

If Queensland declares a COVID-19 hotspot or there are exposure venues in the place you have come from and this affects you, then you will be contacted directly with advice. This may be by text message, phone call or email.

You can also stay up to date by regularly checking our listed interstate exposure venues

Questions about quarantine

What is quarantine?

Quarantine is when people who are well but have been in contact with someone with COVID-19 have to stay away from others to stop the spread of COVID-19.

Quarantine means staying in your home or government arranged accommodation or at another quarantine address for 14 days until the date that is stated on your quarantine direction (if issued). You must avoid contact with other people, including receiving visitors and not leave. The quarantine period is 14 days from when you may have been in contact with the person with COVID-19. This is because you may be in the incubation period (the time between getting the virus and showing symptoms).

Who has to quarantine?

In response to the global COVID-19 pandemic, anyone arriving in Queensland must quarantine if, in the last 14 days, they:

  • have been in a declared COVID-19 hotspot in the last 14 days or since the hotspot was declared (whichever is shorter)
  • have been to an interstate exposure venue, at the relevant time and have been identified as a close contact
  • have been identified as a close contact by other means
  • are a secondary contact that resides in the same household as an identified close contact as specified in Schedule 1 of the Management of Secondary Contacts Direction.
  • have been overseas in the last 14 days (excluding travel on a quarantine free flight from a safe travel zone country)

When someone is directed to quarantine, they may be issued with a quarantine direction under the Public Health Act 2005. This is a legal notice. A secondary contact will be required to quarantine in accordance with a quarantine direction issued to the member of their household who is the identified close contact.

Who does not have to quarantine?

If you are entering Queensland directly from a safe travel zone country on a quarantine-free flight, you do not need to quarantine or complete a Queensland International Arrivals Registration if you meet all of these conditions:

  • you have been tested for COVID-19 in a clinical setting within 72 hours prior to the time you departed a safe travel zone country on a quarantine-free flight and your test returned a negative result
  • you are fully vaccinated unless you are under 12 years of age, or are unable to receive a COVID-19 vaccination because of a recognised medical contraindication.
  • you haven’t been to a COVID-19 hotspot in the 14 days prior to departing the safe travel zone country

If you cannot be vaccinated due to a recognised medical contraindication, you’ll need to provide a medical certificate from a registered medical practitioner as evidence, stating the medical contraindication.

All passengers on a quarantine-free flight are still required to complete the Australia Travel Declaration at least 72 hours before the time of departure.

Who can direct a person to go into quarantine?

Under the Public Health Act 2005:

  • the Chief Health Officer can release a Public Health Direction stating that specific groups of people need to go into quarantine
  • an emergency officer can direct a person to go into quarantine.

You can be directed to quarantine either verbally or in writing, including as a text message, email or letter.  When you get given a written quarantine direction, you must complete quarantine, even if you have not been told verbally by an emergency officer.

Even if you don’t receive a written quarantine direction but are requested to quarantine by an emergency officer (public health), either verbally or via SMS you are still required to quarantine.

What is a quarantine direction?

A quarantine direction is a legal notice issued under the Public Health Act 2005 that may be given to a person who is directed to quarantine. If the close contact is a minor, the quarantine direction will be issued to the parent, guardian or responsible adult of the minor. The quarantine direction includes:

  • person’s name, date of birth, contact details and the address they advised where they will be quarantining (i.e. residential address or alternative address)
  • date that they are required to quarantine until
  • if applicable, children in the person’s care who are to also comply with the quarantine direction
  • penalty for not complying with the quarantine direction
  • link to further quarantine information.

A secondary contact will be required to quarantine in accordance with a quarantine direction issued to the member of their household who is the identified close contact.

Which agencies may contact me during my quarantine?

While in quarantine, Queensland Health and the Queensland Government COVID team will call and SMS you, to check that you are adhering to your quarantine requirements and to check on your health and wellbeing. These calls may come from a private number, so we encourage you to answer it as soon as possible.

Be alert about COVID-19 themed hoax SMS and emails, for example, notifying people they are a close contact to a confirmed COVID-19 case. These messages usually include a link to a non-government website or may ask to provide personal information, including banking details. You will never be asked for your banking details by a Queensland Government agency via an SMS. If you are unsure whether an SMS or email you received is genuine, you can call 13 HEALTH (13 43 25 84) to check.

Questions about home quarantine

What do I need to do if I have been directed to quarantine at home?

#home-quarantine-what-to-do

If you have been directed to quarantine at home, you must stay at the address stated on your quarantine direction for 14 days or the date specified on the direction.

You cannot:

  • leave your residence except:
    • in an emergency
    • to avoid injury or illness or to escape a risk of harm – for example escaping risk of harm related to domestic and family violence or accessing support from a domestic and family violence support service
    • to get essential medical care
    • to get a COVID-19 test
    • as required or permitted under a direction given by an emergency officer
  • go into public places including your work or the shops. You will need to let your employer know that you cannot attend your workplace until you are told it is safe to do so
  • let anyone into your nominated premises unless they:
    • usually live with you and are also quarantining as secondary contacts
    • are required to enter in an emergency.

given permission by an emergency officer. You can:

  • go into your garden or courtyard if you live in a house
  • go onto your balcony if you live in an apartment or are staying in a hotel.

If you are in quarantine and need help getting food or other essentials you should call the Community Recovery Hotline on 1800 173 349.

What do I do if I live with other people if I’m quarantining at home?

Under the Management of Secondary Contacts Direction, anyone who lives in the same household as an identified close contact must also quarantine until the end of the quarantine direction notice, or until 14 days has passed since the identified close contact was with a positive case of COVID-19.

Can I have people visit me in home quarantine?

You cannot let anyone enter the premises where you are quarantining unless they:

  • usually live with you and are also quarantining as secondary contacts
  • are required to enter in an emergency
  • are given permission by an emergency officer.

What if I refuse to be tested if I’m quarantining at home?

By getting tested before leaving quarantine you are helping us stop the spread of COVID-19 and protecting Queenslanders from the virus. We respect your right to refuse, however, you and the people you live with will be required to quarantine for a further 14 days until there is greater certainty that you do not have the virus.

Can home care and essential services like nurses still visit me at home?

These workers are not currently permitted to enter the home of a close contact in quarantine unless permitted by an emergency officer. Close contacts in quarantine should discuss their in-home care needs with public health officers. When visits occur, it is essential to wear a mask, practise good hand and respiratory hygiene and maintain physical distancing.

For more detailed information, please read the specific COVID-19 advice for in-home community workers on the Queensland Health website.

Do I have to have a test while completing quarantine at home?

Domestic travellers

If you are a domestic traveller eligible for quarantining at home, you must undertake a COVID-19 PCR test on days 1, 5 and 12 of the quarantine period, and at any other time during the quarantine period if you have symptoms consistent with COVID-19.

Please wear a mask when you attend the clinic for testing. When you arrive at the clinic, tell the healthcare professionals that you are in quarantine and are attending for routine testing.

Close contacts

If you are directed to quarantine at home, you will be emailed a laboratory form and will be asked to attend a test centre on day 12 of your mandatory quarantine period. If you do not get tested when asked to do so, your quarantine period will be extended.

Please wear a mask when you attend the clinic for testing. When you arrive at the clinic, tell the healthcare professionals that you have been identified as a close contact of a person with COVID-19, are in quarantine and are attending for routine day 12 testing. Even if you test negative on your routine day 12 testing you must stay in quarantine for the full 14 days until the date specified on your quarantine direction. This is because you could still develop COVID-19 towards the end of the quarantine period.

Secondary contacts

If you are a secondary contact you only need to get tested if:

  • you develop COVID-19 symptoms
  • any of the people in the house test positive for COVID-19, then everyone in the house will be considered a close contact of a confirmed case.

How can I travel for testing if I’m quarantining at home?

Domestic travellers

If you are a domestic traveller eligible for quarantining at home, you must use prescribed transport to go to a COVID-19 testing centre

You should use a drive-through COVID-19 testing centre where available, or if a drive-through COVID-19 testing centre is not available:

  • on arrival at the COVID-19 PCR testing centre, advise the healthcare professionals that you are in quarantine and are attending for routine testing; and
  • maintain at least 1.5 metres physical distance, where reasonably practicable, from all persons other than members of their household; and
  • wear a face mask at all times

Close contacts and secondary contacts

#travel-to-get-tested-in-quarantine

You are allowed to leave your home to attend a fever or respiratory clinic for testing if permitted under a direction given to you by an emergency officer.

You should travel alone, use personal transport where possible, and go directly to the clinic and return home straight away without stopping anywhere else (not even to get petrol). If you are unable to drive yourself, see if a member of your household or a friend can take you.

When travelling with other people, you must:

  • wear a mask
  • sit in the back seat
  • maintain physical distancing as much as possible
  • handle your own belongings
  • use hand sanitiser.

The friend or family member who is driving you must also wear a face mask.

If you are unable to organise travel in a private vehicle, you can use a taxi or ride share service with the above-mentioned precautions. A taxi van or a taxi with a protective shield is preferred, if this is not available, you can travel by taxi or rideshare while sitting in the back seat on the passenger side.

What happens if I develop symptoms during quarantine if I’m quarantining at home?

If you have COVID-19 symptoms that are life threatening or urgent:

Call triple zero (000). Tell the operator that you are in quarantine.

If you have COVID-19 symptoms that are not urgent:

Call 134 COVID (134 268) to speak to someone about your health.

What happens at the end of my quarantine if I’m quarantining at home?

If you have completed your 14 days of quarantine without developing symptoms and have been tested for COVID-19 when requested to do so by a public health emergency officer, you and your household will be able to leave quarantine.

You must continue to practice physical distancing and good hand and respiratory hygiene.

If you become unwell and have any cold or flu like symptoms return home straight away and contact your doctor.

When do I have to wear a face mask if I’m quarantining at home?

You must wear a face mask when:

  • told to do so by an emergency officer
  • leaving quarantine for a permitted purpose.

How can I walk my dog if I am in quarantine?

Unfortunately, if you are in home quarantine, you are unable to take your pet for a walk or any exercise outside your home. However, you can still keep them mentally stimulated by:

  • giving them multiple smaller meals throughout the day rather than one or two larger meals
  • if you are permitted, you can play fetch or tug games if you have a backyard
  • teaching your pet a new obedience command or trick
  • providing a treat dispenser toy to keep them stimulated.

It is best if your pet can remain with you while you undertake quarantine or isolate.

If you feel your pet cannot stay in quarantine with you, we recommend having a plan in place to make other arrangements, such as arranging for them to be cared for at a boarding kennel, or be cared for by family, friends. Relocating the pet should be the last option.

To prevent the possible spread of COVID-19 to the community, it is not recommended to ask friends, family or neighbours to walk your dog while you’re in quarantine

What do I do with my pet if I test positive and have to go to hospital?

We recommend having an emergency plan in place for the care of your pet, just in case you become unwell or are hospitalised.

This could involve:

  • having an emergency kit ready with leads, collars, dry food or medicines that your pet needs
  • ensure your emergency kit has been sanitised and placed outside for someone to collect
  • in the first instance, it is recommended your pet go into a boarding kennel or similar. If this isn’t possible, they should stay with family, friends or a neighbour while you’re away
  • make sure you have all emergency contacts written down for the kennel or person that may care for your pet
  • also tell someone else what your emergency plan is so they can make arrangements for you, if needed.

If you are hospitalised or must quarantine in accommodation that is not your usual residence, and there is no one in the household to care for your pets, other arrangements need to be made for the care of your pets. This may include arranging a boarding kennel or cattery, or a second option could be to send them to the home of friends, family or a neighbour for the duration of your quarantine period if it is possible to do so in a COVID-safe way.

What happens if my pet becomes sick while I am in quarantine?

If you are in quarantine and your pet becomes unwell, it is important to remember not to break quarantine to take your pet to the vet. By doing this, you could put your vet, their nurses and other pet owners at risk of infection.

It is always a good idea to ring your vet first, let them know you’re in home quarantine and discuss the best way to work with you to ensure your pet will receive the care they need, while they can keep themselves and their staff safe.

It’s best to ask for advice on how to care for your pet from home. If your pet needs to be seen, you should ask family, a friend or a neighbour to take your pet to the vet, or even see if your vet can deliver any medication.

Where can I find more information about secondary contacts?

You can find more information about secondary contacts at Management of Secondary Contacts.

Questions about government arranged quarantine

Do I have to quarantine when I arrive in Queensland from overseas?

Everyone entering Australia from overseas, excluding travel on a quarantine free flight from a Queensland safe travel zone country or people transiting through Queensland before boarding another international flight, must go into quarantine in government arranged accommodation for 14 days in the city of their arrival at their own expense.

The Quarantine for International Arrivals Direction outlines requirements for people arriving into Queensland from an overseas country that is not a Queensland sae travel zone country or arriving on a non-quarantine free flight (red flight) from a Queensland safe travel zone country

I have already quarantined for 14 days in another state or territory, do I have to quarantine again in Queensland and pay the fee?

#quarantined-in-another-state

No, you only have to quarantine for 14 days in the state or territory you arrive in.

Australian Defence Force (ADF) personnel who quarantine in a ADF Quarantine Hotel in another state or territory for a minimum of 14 days immediately before entering Queensland are not required to quarantine again when they arrive in Queensland.

From 6pm AEST Thursday 16 September 2021 anyone who has completed quarantine in a COVID-19 hotspot can only transit directly to Queensland without completing quarantine in Queensland if they have completed quarantine at a facility with a security overlay provided by the relevant government authority. You cannot complete home quarantine in a COVID-19 hotspot and then transit to Queensland.

If the location you are quarantining in is a COVID-19 hotspot, you will not need to quarantine again when you arrive in Queensland if you are allowed to enter from the hotspot for a permitted purpose. A class exemption is in place for Queensland residents and new Queensland residents who have completed quarantine in a COVID-19 hotspot that allows them to still be allowed to enter Queensland. This entry is subject to the following conditions:

  • When you arrive in Queensland, by air, you will need to provide written proof to an emergency officer that you have:
    • completed your mandatory hotel quarantine in another state
    • had a COVID-19 test in quarantine and received a negative result
    • travelled on a direct route in private transport or as arranged by a government authority from the hotel to the airport. During this travel time you must have worn a mask and you must not have left the confines of the airport.
  • Apply for a Queensland entry pass.
    • To enter Queensland under the class exemption that allows Queensland residents and new Queensland residents who have completed quarantine in a COVID-19 hotspot you mut complete a Queensland entry pass. When you fill in the entry pass you must answer the question “Which situation accurately describes your right of entry into Queensland?” by selecting the option “A class exemption granted by the Chief Health Officer Applies to me”. This will result in you being granted a Z pass. You must show this pass to emergency officers when you enter Queensland.

It is important to remember that even though you have completed your quarantine in another state, you can only enter Queensland for a permitted purpose. You cannot elect to complete hotel quarantine in another state or territory before entering Queensland. You can only be directed to complete hotel quarantine by a relevant authority in the relevant state or territory.