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Entering Queensland from a Border Zone Area

Queensland residents and residents of a border zone area can enter Queensland for permitted purposes without having to quarantine.

To enter Queensland from a Local Government Area (LGA) within the border zone you must:

  • have at least one vaccination
  • complete and receive a Queensland entry pass (Border Zone Travel pass)
  • for NSW residents:
    • provide proof of residency within the border zone
    • have not been outside of the NSW border zone in the last 14 days
  • for Queensland residents:
    • proof of being a Queensland resident
    • have entered from Queensland into the border zone and not have been outside of the border zone

When you receive your Queensland entry pass via email, you must read all instructions and be able to access it at all times (either in a printed version or on an electronic device).

You cannot enter Queensland via the border zone using a Queensland entry pass (Border Zone Travel pass) if you are not a border zone resident.

Updates to LGA restrictions - 6 November 2021

From 12.01am AEST 5 November 2021, there have been changes to the New South Wales border zone:

  • Non-restricted New South Wales border zone residents can cross the border for a variety of essential purposes, including work or volunteering.
  • Queensland residents can enter the non-restricted New South Wales border zone for a variety of purposes and will not need to observe stay at home requirements when they return to Queensland.
  • Non-restricted border zone residents can transit through a restricted Local Government Area as long as they travel by private transport for not more than two hours safe driving distance and do not stop in a restricted Local Government Area.

Step 1: plan your travel and apply for a border pass if needed

Check non-restricted LGAs

The following Local Government Areas (LGAs) are classified as non-restricted Local Government Areas in the border zone:

  • Ballina Shire
  • Bourke Shire
  • Brewarrina Shire
  • Byron Shire
  • City of Broken Hill
  • Clarence Valley Council
  • Glen Innes Severn Shire
  • Gwydir Shire
  • Inverell Shire
  • Kyogle Council
  • Lismore City
  • Richmond Valley Council
  • Tenterfield Shire
  • Tweed Shire
  • Walgett Shire
  • Unincorporated Far West

Entering Queensland from a non-restricted LGA

To enter Queensland from an LGA within the non-restricted border zone you must:

When you receive your Queensland entry pass via email, you must read all instructions and be able to access it at all times (either in a printed version or on an electronic device).

Entering Queensland from a restricted LGA

From 12:01 am AEST 5 November 2021, the following LGAs is a declared restricted border zone area:

  • Moree Plains Shire

When a restricted border zone is in effect for a Local Government Area in the border zone:

  • Border zone residents who live in, or have been to a restricted border zone Local Government Area (LGA) will only be allowed into Queensland for limited essential purposes.
  • Queensland residents may only enter a restricted border zone LGA and return to Queensland if you entered the restricted are for limited essential purposes.

Special circumstances

You can enter Queensland from the border zone for essential health care without an exemption when the health care cannot be provided in the hotspot. Read more about entering Queensland for essential health care.

Step 2: have your pass, identity and other documents ready at the border

When you enter Queensland, you must:
  • show an emergency officer your approved Queensland entry pass on request
  • show an emergency officer proof of being vaccinated
  • if entering Queensland on a Border Zone pass for an essential purpose, provide proof of that purpose.

Step 3: after you enter Queensland

When you are granted entry to Queensland, you must:

  • keep your Queensland entry pass available to show on request
  • get a COVID-19 PCR test if you develop any COVID-19 symptoms after arriving in Queensland
  • monitor the list of interstate exposure venues daily (at least once every 24 hours) from the time you complete a declaration and for 14 days after arriving in Queensland
  • comply with face mask requirements.

Questions and answers about entering from a border zone area

Questions about the border zone

#border-zone-restrictions

Which Local Government Areas are included in the border zone?

#border-zone-lgas

The following Local Government Areas are classified as non-restricted Local Government Areas in the border zone:

  • Ballina Shire
  • Bourke Shire
  • Brewarrina Shire
  • Byron Shire
  • City of Broken Hill
  • Clarence Valley Council
  • Glen Innes Severn Shire
  • Gwydir Shire
  • Inverell Shire
  • Kyogle Council
  • Lismore City
  • Richmond Valley Council
  • Tenterfield Shire
  • Tweed Shire
  • Walgett Shire
  • Unincorporated Far West

The following Local Government Area is classified as a restricted Local Government Area in the border zone:

  • Moree Plains Shire

What mask requirements do Queensland residents returning from the border zone and New South Wales border zone residents need to follow?

#border-face-mask-requirements

Until 14 days have passed since you were in the border zone you must:

  • carry a face mask at all times
  • wear a face mask at all times if you are in an indoor or outdoor space
  • wear a face mask when told to do so by an emergency officer.

Face masks do not have to be worn:

  • by infants and children under the age of 12
  • by anyone in their homes or in temporary accommodation such as holiday accommodation with only household members
  • by anyone travelling alone in their car or only with members of their household
  • by anyone eating, drinking or taking medicine
  • by people engaging in work that requires clear communication or visibility of your mouth, for example live broadcasting
  • by anyone who is communicating with those who are deaf or hard of hearing, where the ability to see the mouth is essential for communication (you should use a face shield instead)
  • by anyone whose health and safety would be at risk if they wore a face mask, including while conducting their work, as determined through Occupational Health and Safety guidelines
  • by prisoners of corrective facilities or detainees in detention centres, subject to any policies or requirements of a facility
  • by anyone undergoing dental, medical care or treatment that requires no face mask to be worn
  • by anyone being asked to remove their face mask to determine their identity (for example by police, security or airport staff)
  • by people during an emergency
  • if required or authorised by law
  • if it is not safe to wear a face mask.

All border zone residents who have a medical condition or disability that may be made worse by wearing a mask, including problems with their breathing, a serious skin condition on their face, a mental health condition or experienced trauma can only enter Queensland for the following essential purposes:

  • to get medical care or supplies which cannot be reasonably obtained in New South Wales
  • to get a COVID-19 vaccine that cannot be reasonably obtained in New South Wales
  • in an emergency situation.

Questions about the non-restricted New South Wales border zone LGAs

#non-restricted-border-zone-qa

What is a non-restricted border zone LGA?

#non-restricted-border-zone-lgas

The following Local Government Areas are classified as non-restricted Local Government Areas in the Queensland / New South Wales border zone:

  • Ballina Shire
  • Bourke Shire
  • Brewarrina Shire
  • Byron Shire
  • City of Broken Hill
  • Clarence Valley Council
  • Glen Innes Severn Shire
  • Gwydir Shire
  • Inverell Shire
  • Kyogle Council
  • Lismore City
  • Richmond Valley Council
  • Tenterfield Shire
  • Tweed Shire
  • Walgett Shire
  • Unincorporated Far West

Travel for essential work and essential purposes between Queensland and these LGAs in the New South Wales border zone is permitted.

I am a Queensland/New South Wales border zone resident in a non-restricted LGA, what are the rules?

#non-restricted-border-zone-resident

Queensland and New South Wales border zone residents in a non-restricted LGA can cross to either side of the border for essential work, volunteering and essential purposes.

The reasons for crossing the border are still limited and even if you can cross the border for essential work and essential purposes, you should reconsider your need to do so.

If you are in a non-restricted LGA in the New South Wales border zone, the essential purposes you can cross between New South Wales and Queensland:

  • to get food or other essential goods or services for the personal needs of the household or other household purposes, which cannot reasonably be obtained within New South Wales or Queensland unless the reason you cannot get goods or services in New South Wales is because the you have not been vaccinated for COVID-19
  • to get medical care or supplies or other health care services, including a scheduled COVID-19 vaccination which cannot reasonably be obtained within New South Wales or Queensland
  • to comply with an order to attend or to give effect to a court or tribunal in person in the border zone
  • to donate blood or blood products at a scheduled appointment at a blood collection centre in Queensland or New South Wales
  • to perform work or volunteering that cannot be done from home
  • to attend school, childcare, university or any other educational institution or to transport your children to or from these facilities
  • to provide assistance, care or support to a vulnerable person or family member, or visit a terminally ill relative
  • to fulfil an obligation relating to shared parenting, child contact or contact between siblings
  • in an emergency situation
  • for safety reasons (to avoid injury or illness, or to escape a risk of harm, including domestic violence)
  • as directed by an emergency officer

Any border zone resident who has been to a restricted border zone and is not fully vaccinated against COVID-19 can only enter and remain in Queensland for the following reasons:

  • to get medical care or supplies or other health care services, including a scheduled COVID-19 vaccination which they cannot reasonably get in New South Wales
  • to fulfil a Court order for shared parenting or child visitation
  • in the event of an emergency situation.

Since the New South Wales Roadmap for easing COVID-19 Restrictions was introduced, unvaccinated border zone residents are still able to access a wide range of essential goods and services in NSW. These include shops like supermarkets, newsagents, petrol stations, hardware and building supplies, landscaping supplies, rural supplies, pet supplies and much more.

Visiting Queensland should be limited to only the most critical and essential supplies and services that you cannot get in New South Wales.

You must follow face mask requirements while you’re in Queensland.

If you are crossing the border for essential work, you must have received at least one dose of a COVID-19 vaccine.

If you need to stay overnight or longer to complete an essential purpose, you must comply with stay at home requirements until you leave Queensland.

You cannot cross the border:

  • if you have been in a restricted New South Wales border zone LGA in the last 14 days unless you meet the requirements to enter from a restricted border zone LGA
  • to attend a wedding or funeral
  • to exercise
  • to get food or other essential goods or services in Queensland that you can’t get within New South Wales because you have not been vaccinated for COVID-19
  • for recreational purposes, including:
    • meeting friends or family for a meal out
    • holidays
    • watching professional sporting events
    • attending cinemas, theme parks or other tourist experiences.

You must not do any of these activities while in Queensland even if you have entered for essential work and essential purposes.

If you go outside the New South Wales border zone (or any other COVID-19 hotspot), you will not be able to re-enter Queensland via road and will have to quarantine for 14 days in government arranged accommodation at your own expense when you come home by air.

If you enter Queensland by air and are fully vaccinated, you may be  eligible to quarantine at your home or another private residence.

What are the rules for ‘essential’ work in the non-restricted border zone?

Queensland and New South Wales border zone residents in a non-restricted LGA, can cross to either side of the border into non-restricted border zone LGAs for the purpose of essential work or volunteering. For non-restricted residents, the term ‘essential’ means any work or volunteering that cannot be performed from home. This includes but is not limited to:

  • teachers
  • retail workers
  • childcare workers
  • hospitality workers
  • sales representatives
  • construction workers.

I'm a border zone resident do I have to do a Queensland entry pass every time I cross the border?

A Queensland entry pass is valid for 14 days from the date you complete it. You will need to complete a new Queensland entry pass if your circumstances have changed between the time you completed the pass and entry to Queensland. For example, if you develop COVID-19 symptoms within 14 days of completing the pass.

I am a border zone resident, can I cross the border for recreation/ to socialise with friends and family?

No. Queensland residents can only enter the border zone for an essential purpose.

I am a non-restricted border zone resident, can I visit friends in the restricted New South Wales border zone and still enter Queensland?

No, you are not allowed to travel to a restricted area of New South Wales outside the non-restricted border zone and enter Queensland. Any non-restricted border zone residents who have been in a restricted border zone LGA in the last 14 days will not be allowed to enter Queensland.

For example, if you live in the Ballina Shire and travel to Moree Plains Shire to visit friends over the weekend you will not be able to enter Queensland until 14 days has passed since you were in the Moree Plains Shire.

View the border zone map.

I am a non-restricted border zone resident, can I drive through a restricted New South Wales LGA in the border zone to get to Queensland?

Yes, you can travel through a restricted Local Government Area in the border zone using private transport for a distance of no longer than 2 hours safe driving distance from when you enter a restricted border zone Local Government Area. You must not stop and you must not leave the vehicle while transiting through a restricted border zone Local Government Area.

If you leave your vehicle while in a restricted border zone, for example to obtain fuel or for a rest stop, you will be considered to have been in the restricted border zone and must follow the rules that apply to a person who has been in a restricted border zone.

I live in the non-restricted border zone and work as a fly in fly out (FIFO) worker in regional Queensland. Can I drive from my home, which is in a non-restricted border zone, to an airport in Queensland, fly to my job location in Queensland for the length of my work roster, and return?

A worker from the non-restricted border zone must have received at least one dose of a COVID-19 vaccine to cross the border for work that cannot be done from home, and from 15 November 2021, have either received the second dose or have a booking for the second dose.

The vaccine can be either approved by the Therapeutic Goods Administration for use in Australia, or endorsed by WHO-COVAX where the worker was vaccinated overseas.

The worker is only permitted to remain in Queensland while they complete that work. In practice, this allows travel to and from their work location, which could include driving to an airport in Queensland and then flying to the work site, and then remaining at this location for the duration of their work roster.

They should not be travelling to other places for recreational purposes and should minimise their contact with the community until they leave Queensland. This includes workers in the mining, resources, energy and water sectors.

Questions about the restricted New South Wales border zone LGAs

#restricted-border-zone-qa

What is a restricted border zone LGA?

#restricted-border-zone-lgas

The following Local Government Areas are classified as restricted Local Government Areas in the border zone:

  • Moree Plains Shire

People in the Moree Plains Shire are only allowed into Queensland for limited essential purposes.

I am a New South Wales border zone resident in a restricted LGA, what are the rules?

#restricted-border-zone-resident

There are very limited reasons you can have permission to cross the border. Even if you are able to cross the border from a restricted Local Government Area, for an essential reason you should reconsider your need to do so.

We know this causes disruption and inconvenience, but closing the border to all but the most essential travel from restricted LGAs is one of the best ways to keep Queenslanders safe from the spread of COVID-19.

If you are fully vaccinated and have not been to a COVID-19 hotspot outside of the border zone, you may enter Queensland from a restricted border zone for any of the following purposes:

  • to get food or other essential goods or services for the personal needs of the household or other household purposes, which cannot reasonably be obtained within New South Wales
  • to get medical care or supplies or other health care services, including a scheduled COVID-19 vaccination if you are unable to get vaccinated in New South Wales
  • to perform work or volunteering that cannot be done from home
  • to attend school, childcare, university or any other educational institution or to transport your children to or from these locations
  • to provide assistance, care or support to a vulnerable person or family member, or visit a terminally ill relative
  • to fulfil an obligation relating to shared parenting, child contact or contact between siblings
  • in an emergency situation.

If you are not fully vaccinated, you may only enter Queensland from the restricted border zone for very limited reasons:

  • to get medical care or supplies or other health care services, including a scheduled COVID-19 vaccination which they cannot reasonably get in New South Wales
  • to fulfil a Court order relating to shared parenting or child visitation
  • in the event of an emergency situation.

You must follow face mask requirements while you’re in Queensland.

If you need to stay overnight or longer to complete an essential purpose, you must comply with stay at home requirements until you leave Queensland.

You cannot enter Queensland:

  • to get food or other essential goods or services in Queensland that you can’t get within New South Wales because you have not been vaccinated for COVID-19
  • to relocate to Queensland unless you meet the requirements as a new Queensland resident
  • to attend a wedding or funeral
  • to exercise
  • for recreational purposes, including:
    • meeting friends or family for a meal out
    • holidays
    • spectating at professional sporting events
    • attending cinemas, theme parks or other tourist experiences.

You must not undertake any of these activities while in Queensland even if you have entered for a permitted purpose.

If you go outside of the a restricted LGA in the New South Wales border zone (or any other COVID-19 hotspot), you will not be able to re-enter Queensland via road and will have to quarantine for 14 days in government arranged accommodation at your own expense when you come home by air.

What are the stay at home requirements for people in restricted border zone LGAs?

#stayathomerequirements

Queensland residents who have been in a restricted NSW border zone LGA for an essential purpose, must comply with stay at home requirements, when they return to Queensland until 14 days have passed since they were in that LGA.  Restricted New South Wales border zone residents who need to stay in Queensland overnight or longer to complete an essential purpose, must comply with stay at home requirements at the place they are staying in Queensland until they leave (you can only stay in Queensland for the time necessary to complete an essential purpose).

This means you can only leave your private residence:

  • to get a COVID-19 PCR test if you develop COVID-19 symptoms
  • in an emergency situation including for safety reasons (to avoid injury or illness, or to escape a risk of harm, including domestic violence)
  • to get food or other goods or services for the personal needs of the household or other household purposes, including for pets, and for vulnerable people
  • to get medical care or supplies or other health care services, including a COVID-19 vaccination (for a Queensland resident this can be a scheduled or walk-in appointment. For a New South Wales border zone resident this must be a scheduled vaccination)
  • to comply with an order to attend or to give effect to a court or tribunal in person in the border zone; or
  • to perform essential work and the work is of a nature that cannot reasonably be performed from the person’s place of residence – this includes:
    • work you need to go into the border zone for
    • work that is urgently required for safety reasons
    • emergency repairs
    • work necessary to maintain essential services and supplies to the community
  • to exercise outdoors alone or with members the household you are staying
  • for an end of life visit at a hospital, disability accommodation services or residential aged care facility if you have an exemption from the Chief Health Officer
  • to leave Queensland by air by the most direct route without stopping unless you have been identified as a close contact
  • as directed by an emergency officer.

You can have 2 visitors per day enter the place where you are completing your stay at home requirements, in addition to anyone:

  • who usually resides at the premises or is residing at the premises for the purpose to comply with stay at home requirements
  • who is needed to enter for an emergency
  • who is providing essential health care to someone living at the residence
  • who is directed to enter by an emergency officer.

You do not need to follow stay at home requirements if you entered the restricted border zone to perform essential work or emergency volunteering as:

  • an emergency health services or emergency services worker who is:
    • Queensland Ambulance Service employee, a paramedic, an officer of St John Ambulance Australia, aeromedical services crew who are providing emergency medical care or transport to a patient, such as RACQ Lifeflight crew, Royal Flying Doctor Service crew or Careflight
    • a person responsible for the retrieval, delivery or transportation of organs or tissues for medical transplantation
    • a person required to provide fire or emergency services in response to an emergency
  • a national defence, state security or police worker performing emergency response work
  • disaster management worker responding to a disaster or imminent disaster
  • an emergency volunteer responding to an emergency or disaster.

Are any Queensland residents who travel into the restricted border zone for an essential purpose excluded from complying with stay at home requirements?

You do not need to follow stay at home requirements if you entered the restricted border zone to perform essential work or emergency volunteering as:

  • an emergency health services or emergency services worker
    • Queensland Ambulance employee, a paramedic, an officer of St John Ambulance Australia, aeromedical services crew who are providing emergency medical care or transport to a patient, such as RACQ Lifeflight crew, Royal Flying Doctor Service crew or Careflight
    • a person responsible for the retrieval, delivery or transportation of organs or tissues for medical trans plantation
    • a person required to provide fire or emergency services in response to an emergency
  • a national defence, state security or police worker performing work in response to an emergency
  • disaster management worker responding to a disaster or an imminent disaster
  • an emergency volunteer responding to an emergency or disaster.

I'm a Queensland resident and have been in the restricted border zone, what rules do I need to follow?

If you are a Queensland resident who has been in the restricted border zone for an essential purpose in the last 14 days you must follow the stay at home requirements and face mask requirements for 14 days from when you leave the restricted border zone.

If you enter the restricted border zone for a reason that is not permitted or go outside of the non-restricted New South Wales border zone (or any other COVID-19 hotspot), you will not be able to re-enter Queensland without an exemption via road and will have to quarantine for 14 days in government arranged accommodation at your own expense when you come home by air. Exemptions will only be granted in extreme exceptional circumstances.

I have been in the non-restricted border zone, am I considered an essential worker?

#nsw-border-zone-essential-work

If you are a non-restricted New South Wales border zone resident, you can only enter Queensland for work that cannot reasonably be performed from home. Similarly if you are a Queensland resident you can only enter the non-restricted border zone for work that cannot reasonably be performed from home.

Essential work is work that is urgently required for:

  • for safety reasons
  • for emergency repairs
  • that is necessary to maintain essential services and supplies to the community, or part of the community

Essential work can only be work performed by:

  • a medical practitioner or other prescribed health practitioner
  • a pathology collection worker, including a pathology courier
  • an aged care or disability worker, where considered essential to maintain continuity of care for aged care recipients or people with disability (including in home care and NDIS supports provided to a person’s home)
  • an emergency health services or emergency services worker
  • national defence, state security or police worker
  • a freight or logistics operator
  • an emergency infrastructure worker
  • air crew ormaritime crew
  • a disaster management worker
  • a critical infrastructure worker
  • a tradesperson or construction worker for essential or emergency construction or repairs only
  • an emergency volunteer, volunteering for any community or government welfare, social, safety, emergency or disaster service
  • a worker endorsed by the Chief Executive of a Queensland Government agency as an essential worker.

Essential workers do not include:

  • teachers
  • anyone who can perform their work remotely, at home
  • childcare workers
  • hospitality workers
  • sales representatives
  • commercial construction workers on non-critical projects.

If you are entering Queensland for essential work or returning from permitted work in the restricted border zone, you may be asked to provide evidence that you are performing essential work and evidence of your vaccination status. This evidence could include a letter on your employer's letterhead, your roster or a booked appointment that shows you need to be physically present to perform essential work.

I’m a restricted New South Wales border zone resident can I apply for an exemption to be an essential worker?

A non-restricted border zone resident can apply for an exemption to enter Queensland if their work can reasonably be performed from home.

Restricted New South Wales border zone residents should not enter Queensland for work.

A New South Wales resident who lives in the restricted border zone may only enter Queensland for work if they are deemed an essential worker and are fully vaccinated.

Essential means that the work to be undertaken is so critical that without that worker, the facility or industry may be unable to continue. It also means that there is no one else in Queensland who can undertake the function or role.

Fully vaccinated means that you have received two doses of a COVID-19 vaccine and it has been two weeks since the final dose.

I’m a restricted New South Wales border zone resident entering Queensland for essential work (excluding freight), what do I need to do to be able to enter Queensland?

Residents of the restricted New South Wales border zones must:

  • be fully vaccinated and show evidence of your vaccination status to Queensland Police Service at the border
  • complete a border declaration pass when returning to Queensland (XN pass)
  • have evidence from your employer that you are an essential worker in New South Wales and show Queensland Police Service this evidence at the border
  • only stay in Queensland for the time it takes you to complete your essential work, if you are required to stay overnight or longer you must follow stay at home requirements
  • follow face mask requirements while in Queensland.

Questions about crossing to or from the border zone (restricted and non-restricted)

What are the vaccination requirements for workers who need to cross into the border zone for work?

Restricted border zone residents can only enter Queensland to perform essential work or emergency volunteering if they are fully vaccinated.

A Queensland resident who has not received at least one dose of a COVID-19 vaccine, and by 1.00am AEST on 15 November has not received the second dose or does not have a booking to receive , and travels into the border zone to perform work or provide volunteering will have to:

  • re-enter Queensland by air
  • quarantine in government arranged accommodation at their own expense.

The following types of essential work and emergency volunteering are excluded from the re-entry and quarantine requirements:

  • work performed by an emergency health services or emergency services worker responding to an emergency in Queensland or the border zone
  • emergency work performed by a national defence, state security or police worker
  • work performed by an emergency infrastructure worker
  • work performed by air crew
  • work performed by a disaster management worker related to the prevention or preparation for an imminent disaster or to respond to a disaster
  • emergency volunteering to respond to an emergency or disaster.

These workers are still strongly encouraged to come forward to be vaccinated if they have not already.

I need to provide evidence I have been vaccinated, how can I do this? / What evidence of my vaccine do I need to show to an emergency officer?

You can use your immunisation history statement as evidence. This is available from the Australian Government through:

  • Immunisation history statement from the Australian Immunisation Register (call 1800 653 809)
  • COVID-19 digital certificate (available on your Medicare account via MyGov)
  • COVID-19 vaccination appointment card (provided at Queensland Health vaccination locations when you receive your first dose)
  • Immunisation history statement (from your regular healthcare provider or MyGov)

For more information see the Australian Government website.

I’m a border zone resident, can I cross the border to receive a COVID-19 vaccine?

Yes. You can cross the border to attend a booked COVID-19 vaccine appointment if you have not been in the restricted border zone area in the previous 14 days, and cannot reasonably obtain a vaccine in New South Wales. You must only stay in Queensland for the amount of time necessary to attend your booked vaccine appointment.

What is an emergency officer?

Emergency officer (public health) means an emergency officer appointed under the Public Health Act 2005.

Emergency officers (public health) have extensive powers to effectively respond to public health emergencies. During a public health emergency, an emergency officer (general) has emergency powers to respond to a declared public health emergency as provided under the Public Health Act. These powers are subject to the direction of the chief executive and may be limited by conditions on the appointment.

Emergency officers (public health) are usually public service officers and employees, health service employees, local government employees, SES members and persons prescribed under a regulation.

What are essential repairs?/ What is essential construction?

Only essential or emergency repairs/construction should occur at an occupied residence within a restricted border zone LGA. Essential or emergency repairs include:

  • a burst water service or a serious water service leak
  • a blocked or broken toilet
  • a serious roof leak
  • a gas leak
  • a dangerous electrical fault
  • flooding or serious flood damage
  • serious storm, fire or impact damage
  • a failure or breakdown of the gas, electricity or water supply
  • a failure or breakdown of an essential service or appliance on the property for hot water, cooking or heating
  • a fault or damage that makes the property unsafe or insecure
  • a fault or damage likely to injure a person, damage property or unduly inconvenience a tenant
  • a serious fault in a staircase, lift or other common area of the property that unduly inconveniences a tenant in gaining access to, or using, the property.

If you have been in the restricted border zone in the last 14 days or since the identified start date (whichever is later), you cannot enter Queensland to perform non-essential commercial construction work.

All other repairs are routine repairs and should be delayed or completed by someone who has not been in the restricted border zone. If you are part way through a renovation, ensuring that the premises or property is safe, accessible, secure, and has functioning amenities such as kitchen, bathroom and laundry, and accessible driveway and secure fencing is considered essential.

I’m a New South Wales border zone resident can I cross the border to donate blood?

You can cross the border to donate blood if you have not been in a restricted border zone in the preceding 14 days.

I'm a Queensland resident returning from an area that is not currently a COVID-19 hotspot, can I transit through a COVID-19 hotspot so that I can return to Queensland without having to quarantine?

You will be considered to have transited through a COVID-19 hotspot, and not to have been in a COVID-19 hotspot when you return to Queensland if you:

  • arrived in a COVID-19 hotspot by air for the sole purpose of transiting through the airport and did not leave the confines of the airport. For example, you flew directly from an airport not in a hotspot, to an airport located in a hotspot, and did not leave the airport.
  • transited, without stopping, through a COVID-19 hotspot by road using private transport for a distance of no more than 2 hours safe driving distance from the entry point to the hotspot,
  • transited through a COVID-19 hotspot by road, using private transport, without stopping, to enter an airport within 2 hours safe driving distance from the entry point to the hotspot and fly to Queensland. For example, if you drove to an airport carpark and then took private transport to the airport and flew home to Queensland.

You will still be required to complete a Queensland entry pass.

I have completed quarantine in a COVID-19 hotspot, can I travel to Queensland without completing quarantine again in Queensland?

If you arrive in Australia and complete 14 days quarantine in a government nominated quarantine facility in a COVID-19 hotspot and you transit directly into Queensland, you will not have to complete quarantine on arrival in Queensland.

How was the border zone decided?

Restrictions are in place for the protection of Queenslanders. We understand there will be some communities close to, but not immediately neighbouring the border, that won’t fall into these border communities and maybe inconvenienced by these restrictions.

The border zone decision balances the health and safety of Queenslanders with preventing the need to put back in place more restrictions. The border zone was decided based on the location of key services for border towns. This includes both sides of the border – people who live in Queensland but work or go to school in their neighbouring border town, or people who live in New South Wales but come to work or school in their neighbouring border town in Queensland.

View the border zone map.

I live in the non-restricted border zone and my child attends boarding school in Queensland, can we enter Queensland?

A student re-entering Queensland from the non-restricted border zone who has not been in the restricted border zone can go back to school without having to quarantine.

My child attends boarding school interstate in the non-restricted border zone, can they re-enter Queensland?

A child re-entering Queensland from the non-restricted border zone who has not been in the restricted border zone can come home for the holidays without having to quarantine.

I’m a restricted New South Wales border zone resident can I visit my child in boarding school in Queensland?

Restricted New South Wales border zone resident parents can only visit their children in boarding schools in Queensland if you are fully vaccinated. You can only remain in Queensland for the time necessary to carry out the visit.

On your return to Queensland, you must follow the stay at home requirements and face mask requirements for 14 days from when you were in the border zone.

I’m a restricted New South Wales border zone resident can I make an end of life visit to someone in Queensland?

Yes, if you are fully vaccinated. New South Wales border zone residents who have been in the restricted border zone can make an end of life visit to someone in Queensland.

When you return to Queensland from a restricted NSW border zone, you must follow the stay at home requirements and face mask requirements for 14 days from when you were in the border zone.

I’m a non-restricted border zone resident who usually receives regular health care at a hospital across the border, can I cross the border to receive this treatment?

Yes. If you are a New South Wales non-restricted border zone resident who usually receives regular health care across the border, you can cross the border to receive health care anywhere in Queensland. You should let your health care practitioner know that you are entering from the border zone. Your health care practitioner may look at alternative ways for you to access the care you need, such as through Telehealth, or require additional precautions to be taken when you enter the health care facility.

If you have been in the restricted border zone in the last 14 days you will need to be fully vaccinated to enter Queensland to access your health care. Again, your health care practitioner may have other ways for you to access the care you need.

View the border zone map.

Do I need to prove that I’m a restricted or non-restricted border zone resident?

Yes. In addition to a Queensland entry pass, you will also need to provide proof that you live in a restricted or non-restricted border zone. This proof can include a driver’s license or another document that contains your address.

If you have been in a restricted border zone in the last 14 days you will also need to provide proof that you are fully vaccinated if you wish to enter Queensland for the reasons available to a non-restricted border zone resident.

View the border zone map.

I have an informal shared parenting arrangement with someone who lives in the New South Wales border zone, can I enter the border zone for this?

Yes. Anyone who lives in Queensland can enter the non-restricted New South Wales border zone to complete a shared parenting or child contact obligation. You must comply with any current stay at home requirements and face mask requirements when you return to Queensland. New South Wales non-restricted border zone residents can travel anywhere in Queensland but must remain in Queensland only for the time necessary to complete shared parenting or child contact obligations.

A fully vaccinated New South Wales border zone resident who has been in the restricted border zone can enter Queensland for informal shared parenting or child contact, including to continue existing arrangements for access between parents, children and siblings that do not live in the same household.

Those who are not fully vaccinated and who have been in the restricted border zone in the last 14 days can only enter Queensland for a shared parenting or child contact arrangement that is a court ordered obligation. They can only remain in Queensland for the time necessary to carry out the obligation.

If the Queensland resident child has stayed in the restricted New South Wales border zone they will have to comply with stay at home requirements when they return to Queensland, even if they are not accompanied by an adult. If the Queensland resident child went further into New South Wales they will need to quarantine in government arranged accommodation for 14 days with an adult (parent, guardian or responsible adult).

Do I need an exemption to relocate to Queensland from the New South Wales Border zone?

#relocatefromborderzone

Border zone residents have the same restrictions as those coming from other hotspots.

If you are moving house to settle in Queensland, from the New South Wales border zone, you do not need an exemption, but you will need to arrive by air and complete 14 days in quarantine. This means you will need to arrange for your possessions to be transported by freight.

Find out if you are eligible to quarantine at your home or another private residence, or if you will need to quarantine in government arranged accommodation.

Read more about relocating from a hotspot.

Questions about the Queensland entry pass

Who doesn’t have to complete a Queensland entry pass?

You can only enter Queensland without completing a Queensland entry pass if you are:

  • an emergency health services, emergency service worker, national defence, state security or police worker responding to an emergency in Queensland
  • a passenger of an ambulance or aeromedical service
  • entering Queensland in an emergency situation
  • a member of allowed maritime crew under the Maritime Protocol
  • assisting with or participating in a State or Commonwealth law enforcement investigation or other action at the request or direction of a State or Commonwealth department or law enforcement agency
  • a disaster management worker where allowed under the Operational protocol for disaster management workers.

The Queensland entry pass includes the Queensland Border Declaration Pass and Queensland Travel Declaration referred to in the:

I need help with the Queensland entry pass, can I call someone?

If you need help completing your Queensland entry pass you should call 134 COVID (134 268). The 134 COVID team cannot complete the form on your behalf.

What if I don’t have access to a computer?

You can apply for a Queensland entry pass using your mobile phone or another smart device.

You can also apply for a Queensland entry pass before you travel by visiting a local government service (like a library) to access a computer.

My child is travelling to Queensland unaccompanied, do they need a Queensland entry pass?

Yes. If your child is under 18 and visiting Queensland unaccompanied, they will need a Queensland entry pass.

Do I have to complete a separate Queensland entry pass for my child who is travelling with me?

Yes, each child will need a separate Queensland entry pass.

I do not have a fixed home address – what do I enter on the Queensland entry pass application?

People with no fixed home address should select the ‘manual address entry’ option on the form where it asks for a ‘home address’.

Then type, ‘no fixed address’ as the street address.

What is the Queensland entry pass?

You must complete a Queensland entry pass before you are entering Queensland from interstate or from a safe travel zone country.

As part of your application you may also be asked for other information or documents. Examples of information required could be names of people travelling together in the one party, planned date of arrival to Queensland and planned place of entry to Queensland. Example of documents required could be a boarding pass if you are arriving by air.

In addition, you will have to:

  • declare that the information provided is true and correct to the best of your knowledge.
  • show satisfactory ID at the border such as your driver’s license or Medicare card.
  • monitor the list of interstate exposure venues daily (at least once every 24 hours) from the time you complete a Queensland entry pass and for 14 days after arriving into Queensland.
  • agree to go and get a COVID-19 test if you develop COVID-19 symptoms within 14 days of entering Queensland. Queensland Health may contact you to remind you that you should be monitoring yourself for symptoms and getting tested if you develop symptoms.

Once you receive your Queensland entry pass you will need to enter Queensland within 14 days. If you don’t enter within this time, you will need to apply for new pass.

I already have a Queensland entry pass, do I need to apply for a new one if a hotspot is declared?

If you already have a valid Queensland entry pass you will only have to apply for a new Queensland entry pass if your circumstances have changed since you completed the pass. For example, if a new hotspot is declared or you become aware you have visited an interstate exposure venue during the relevant exposure period you will need to apply for a new Queensland entry pass.

How do I know which Queensland entry pass to complete?

When you fill in the online form to complete a Queensland entry pass the system will provide you with the correct pass based on your answers.

When will I know the outcome of my Queensland entry pass application?

The outcome of your application will be emailed to you. Make sure you check your junk/spam folder if you don’t receive an email.

Your Queensland Entry Pass will be processed chronologically and processing time may vary depending on government nominated accommodation capacity. Do not confirm travel plans (if entering Queensland via road) or book your flights until you receive an email confirming your allocated entry date and designated entry airport.

What proof do I need to show at the border for my student placement if I am entering from a hotspot?

Your student placement must be an arrangement for work or another professional experience for at least 12 weeks duration. Placements are only for clinical placements or for higher education students enrolled in a course of study at a higher education provider such as a university, TAFE or vocational education and training supplier. The course must contain a mandatory placement component to satisfy curriculum and study outcomes.

Students must be able to provide evidence of enrolment at a higher education institution and evidence of an agreement to undertake a student placement in Queensland. All students undertaking a placement must complete 14 days of mandatory quarantine before starting their placement.

Find out if you are eligible to quarantine at your home or another private residence, or if you will need to quarantine in government arranged accommodation.

I don’t have access to a printer, can I show my Queensland entry pass on my phone?

Yes. The Queensland entry pass can be shown in printed or electronic form.

I’m only going to travel to Queensland for a few hours, do I need to complete a Queensland entry pass?

Yes. Anyone planning on entering Queensland will need a Queensland entry pass.

I’m already in Queensland. How will I know if the travel advice changes for somewhere I have been?

You are required to provide contact details on a Queensland entry pass.

If Queensland declares a COVID-19 hotspot or there are exposure venues in the place you have come from and this affects you, then you will be contacted directly with advice. This may be by text message, phone call or email.

You can also stay up to date by regularly checking our listed interstate exposure venues

Questions about quarantine

What is quarantine?

Quarantine is when people who are well but have been in contact with someone with COVID-19 have to stay away from others to stop the spread of COVID-19.

Quarantine means staying in your home or government arranged accommodation or at another quarantine address for 14 days until the date that is stated on your quarantine direction (if issued). You must avoid contact with other people, including receiving visitors and not leave. The quarantine period is 14 days from when you may have been in contact with the person with COVID-19. This is because you may be in the incubation period (the time between getting the virus and showing symptoms).

Who has to quarantine?

In response to the global COVID-19 pandemic, anyone arriving in Queensland must quarantine if, in the last 14 days, they:

  • have been in a declared COVID-19 hotspot in the last 14 days or since the hotspot was declared (whichever is shorter)
  • have been to an interstate exposure venue, at the relevant time and have been identified as a close contact
  • have been identified as a close contact by other means
  • are a secondary contact that resides in the same household as an identified close contact as specified in Schedule 1 of the Management of Secondary Contacts Direction.
  • have been overseas in the last 14 days (excluding travel on a quarantine free flight from a safe travel zone country)

When someone is directed to quarantine, they may be issued with a quarantine direction under the Public Health Act 2005. This is a legal notice. A secondary contact will be required to quarantine in accordance with a quarantine direction issued to the member of their household who is the identified close contact.

Who does not have to quarantine?

If you are entering Queensland directly from a safe travel zone country on a quarantine-free flight, you do not need to quarantine or complete a Queensland International Arrivals Registration if you meet all of these conditions:

  • you have been tested for COVID-19 in a clinical setting within 72 hours prior to the time you departed a safe travel zone country on a quarantine-free flight and your test returned a negative result
  • you are fully vaccinated unless you are under 12 years of age, or are unable to receive a COVID-19 vaccination because of a recognised medical contraindication.
  • you haven’t been to a COVID-19 hotspot in the 14 days prior to departing the safe travel zone country

If you cannot be vaccinated due to a recognised medical contraindication, you’ll need to provide a medical certificate from a registered medical practitioner as evidence, stating the medical contraindication.

All passengers on a quarantine-free flight are still required to complete the Australia Travel Declaration at least 72 hours before the time of departure.

Who can direct a person to go into quarantine?

Under the Public Health Act 2005:

  • the Chief Health Officer can release a Public Health Direction stating that specific groups of people need to go into quarantine
  • an emergency officer can direct a person to go into quarantine.

You can be directed to quarantine either verbally or in writing, including as a text message, email or letter.  When you get given a written quarantine direction, you must complete quarantine, even if you have not been told verbally by an emergency officer.

Even if you don’t receive a written quarantine direction but are requested to quarantine by an emergency officer (public health), either verbally or via SMS you are still required to quarantine.

What is a quarantine direction?

A quarantine direction is a legal notice issued under the Public Health Act 2005 that may be given to a person who is directed to quarantine. If the close contact is a minor, the quarantine direction will be issued to the parent, guardian or responsible adult of the minor. The quarantine direction includes:

  • person’s name, date of birth, contact details and the address they advised where they will be quarantining (i.e. residential address or alternative address)
  • date that they are required to quarantine until
  • if applicable, children in the person’s care who are to also comply with the quarantine direction
  • penalty for not complying with the quarantine direction
  • link to further quarantine information.

A secondary contact will be required to quarantine in accordance with a quarantine direction issued to the member of their household who is the identified close contact.

Which agencies may contact me during my quarantine?

While in quarantine, Queensland Health and the Queensland Government COVID team will call and SMS you, to check that you are adhering to your quarantine requirements and to check on your health and wellbeing. These calls may come from a private number, so we encourage you to answer it as soon as possible.

Be alert about COVID-19 themed hoax SMS and emails, for example, notifying people they are a close contact to a confirmed COVID-19 case. These messages usually include a link to a non-government website or may ask to provide personal information, including banking details. You will never be asked for your banking details by a Queensland Government agency via an SMS. If you are unsure whether an SMS or email you received is genuine, you can call 13 HEALTH (13 43 25 84) to check.

Questions about home quarantine

What do I need to do if I have been directed to quarantine at home?

#home-quarantine-what-to-do

If you have been directed to quarantine at home, you must stay at the address stated on your quarantine direction for 14 days or the date specified on the direction.

You cannot:

  • leave your residence except:
    • in an emergency
    • to avoid injury or illness or to escape a risk of harm – for example escaping risk of harm related to domestic and family violence or accessing support from a domestic and family violence support service
    • to get essential medical care
    • to get a COVID-19 test
    • as required or permitted under a direction given by an emergency officer
  • go into public places including your work or the shops. You will need to let your employer know that you cannot attend your workplace until you are told it is safe to do so
  • let anyone into your nominated premises unless they:
    • usually live with you and are also quarantining as secondary contacts
    • are required to enter in an emergency.

given permission by an emergency officer. You can:

  • go into your garden or courtyard if you live in a house
  • go onto your balcony if you live in an apartment or are staying in a hotel.

If you are in quarantine and need help getting food or other essentials you should call the Community Recovery Hotline on 1800 173 349.

What do I do if I live with other people if I’m quarantining at home?

Under the Management of Secondary Contacts Direction, anyone who lives in the same household as an identified close contact must also quarantine until the end of the quarantine direction notice, or until 14 days has passed since the identified close contact was with a positive case of COVID-19.

Can I have people visit me in home quarantine?

You cannot let anyone enter the premises where you are quarantining unless they:

  • usually live with you and are also quarantining as secondary contacts
  • are required to enter in an emergency
  • are given permission by an emergency officer.

What if I refuse to be tested if I’m quarantining at home?

By getting tested before leaving quarantine you are helping us stop the spread of COVID-19 and protecting Queenslanders from the virus. We respect your right to refuse, however, you and the people you live with will be required to quarantine for a further 14 days until there is greater certainty that you do not have the virus.

Can home care and essential services like nurses still visit me at home?

These workers are not currently permitted to enter the home of a close contact in quarantine unless permitted by an emergency officer. Close contacts in quarantine should discuss their in-home care needs with public health officers. When visits occur, it is essential to wear a mask, practise good hand and respiratory hygiene and maintain physical distancing.

For more detailed information, please read the specific COVID-19 advice for in-home community workers on the Queensland Health website.

Do I have to have a test while completing quarantine at home?

Domestic travellers

If you are a domestic traveller eligible for quarantining at home, you must undertake a COVID-19 PCR test on days 1, 5 and 12 of the quarantine period, and at any other time during the quarantine period if you have symptoms consistent with COVID-19.

Please wear a mask when you attend the clinic for testing. When you arrive at the clinic, tell the healthcare professionals that you are in quarantine and are attending for routine testing.

Close contacts

If you are directed to quarantine at home, you will be emailed a laboratory form and will be asked to attend a test centre on day 12 of your mandatory quarantine period. If you do not get tested when asked to do so, your quarantine period will be extended.

Please wear a mask when you attend the clinic for testing. When you arrive at the clinic, tell the healthcare professionals that you have been identified as a close contact of a person with COVID-19, are in quarantine and are attending for routine day 12 testing. Even if you test negative on your routine day 12 testing you must stay in quarantine for the full 14 days until the date specified on your quarantine direction. This is because you could still develop COVID-19 towards the end of the quarantine period.

Secondary contacts

If you are a secondary contact you only need to get tested if:

  • you develop COVID-19 symptoms
  • any of the people in the house test positive for COVID-19, then everyone in the house will be considered a close contact of a confirmed case.

How can I travel for testing if I’m quarantining at home?

Domestic travellers

If you are a domestic traveller eligible for quarantining at home, you must use prescribed transport to go to a COVID-19 testing centre

You should use a drive-through COVID-19 testing centre where available, or if a drive-through COVID-19 testing centre is not available:

  • on arrival at the COVID-19 PCR testing centre, advise the healthcare professionals that you are in quarantine and are attending for routine testing; and
  • maintain at least 1.5 metres physical distance, where reasonably practicable, from all persons other than members of their household; and
  • wear a face mask at all times

Close contacts and secondary contacts

#travel-to-get-tested-in-quarantine

You are allowed to leave your home to attend a fever or respiratory clinic for testing if permitted under a direction given to you by an emergency officer.

You should travel alone, use personal transport where possible, and go directly to the clinic and return home straight away without stopping anywhere else (not even to get petrol). If you are unable to drive yourself, see if a member of your household or a friend can take you.

When travelling with other people, you must:

  • wear a mask
  • sit in the back seat
  • maintain physical distancing as much as possible
  • handle your own belongings
  • use hand sanitiser.

The friend or family member who is driving you must also wear a face mask.

If you are unable to organise travel in a private vehicle, you can use a taxi or ride share service with the above-mentioned precautions. A taxi van or a taxi with a protective shield is preferred, if this is not available, you can travel by taxi or rideshare while sitting in the back seat on the passenger side.

What happens if I develop symptoms during quarantine if I’m quarantining at home?

If you have COVID-19 symptoms that are life threatening or urgent:

Call triple zero (000). Tell the operator that you are in quarantine.

If you have COVID-19 symptoms that are not urgent:

Call 134 COVID (134 268) to speak to someone about your health.

What happens at the end of my quarantine if I’m quarantining at home?

If you have completed your 14 days of quarantine without developing symptoms and have been tested for COVID-19 when requested to do so by a public health emergency officer, you and your household will be able to leave quarantine.

You must continue to practice physical distancing and good hand and respiratory hygiene.

If you become unwell and have any cold or flu like symptoms return home straight away and contact your doctor.

When do I have to wear a face mask if I’m quarantining at home?

You must wear a face mask when:

  • told to do so by an emergency officer
  • leaving quarantine for a permitted purpose.

How can I walk my dog if I am in quarantine?

Unfortunately, if you are in home quarantine, you are unable to take your pet for a walk or any exercise outside your home. However, you can still keep them mentally stimulated by:

  • giving them multiple smaller meals throughout the day rather than one or two larger meals
  • if you are permitted, you can play fetch or tug games if you have a backyard
  • teaching your pet a new obedience command or trick
  • providing a treat dispenser toy to keep them stimulated.

It is best if your pet can remain with you while you undertake quarantine or isolate.

If you feel your pet cannot stay in quarantine with you, we recommend having a plan in place to make other arrangements, such as arranging for them to be cared for at a boarding kennel, or be cared for by family, friends. Relocating the pet should be the last option.

To prevent the possible spread of COVID-19 to the community, it is not recommended to ask friends, family or neighbours to walk your dog while you’re in quarantine

What do I do with my pet if I test positive and have to go to hospital?

We recommend having an emergency plan in place for the care of your pet, just in case you become unwell or are hospitalised.

This could involve:

  • having an emergency kit ready with leads, collars, dry food or medicines that your pet needs
  • ensure your emergency kit has been sanitised and placed outside for someone to collect
  • in the first instance, it is recommended your pet go into a boarding kennel or similar. If this isn’t possible, they should stay with family, friends or a neighbour while you’re away
  • make sure you have all emergency contacts written down for the kennel or person that may care for your pet
  • also tell someone else what your emergency plan is so they can make arrangements for you, if needed.

If you are hospitalised or must quarantine in accommodation that is not your usual residence, and there is no one in the household to care for your pets, other arrangements need to be made for the care of your pets. This may include arranging a boarding kennel or cattery, or a second option could be to send them to the home of friends, family or a neighbour for the duration of your quarantine period if it is possible to do so in a COVID-safe way.

What happens if my pet becomes sick while I am in quarantine?

If you are in quarantine and your pet becomes unwell, it is important to remember not to break quarantine to take your pet to the vet. By doing this, you could put your vet, their nurses and other pet owners at risk of infection.

It is always a good idea to ring your vet first, let them know you’re in home quarantine and discuss the best way to work with you to ensure your pet will receive the care they need, while they can keep themselves and their staff safe.

It’s best to ask for advice on how to care for your pet from home. If your pet needs to be seen, you should ask family, a friend or a neighbour to take your pet to the vet, or even see if your vet can deliver any medication.

Where can I find more information about secondary contacts?

You can find more information about secondary contacts at Management of Secondary Contacts.

Questions about government arranged quarantine

Do I have to quarantine when I arrive in Queensland from overseas?

Everyone entering Australia from overseas, excluding travel on a quarantine free flight from a Queensland safe travel zone country or people transiting through Queensland before boarding another international flight, must go into quarantine in government arranged accommodation for 14 days in the city of their arrival at their own expense.

The Quarantine for International Arrivals Direction outlines requirements for people arriving into Queensland from an overseas country that is not a Queensland sae travel zone country or arriving on a non-quarantine free flight (red flight) from a Queensland safe travel zone country

I have already quarantined for 14 days in another state or territory, do I have to quarantine again in Queensland and pay the fee?

#quarantined-in-another-state

No, you only have to quarantine for 14 days in the state or territory you arrive in.

Australian Defence Force (ADF) personnel who quarantine in a ADF Quarantine Hotel in another state or territory for a minimum of 14 days immediately before entering Queensland are not required to quarantine again when they arrive in Queensland.

From 6pm AEST Thursday 16 September 2021 anyone who has completed quarantine in a COVID-19 hotspot can only transit directly to Queensland without completing quarantine in Queensland if they have completed quarantine at a facility with a security overlay provided by the relevant government authority. You cannot complete home quarantine in a COVID-19 hotspot and then transit to Queensland.

If the location you are quarantining in is a COVID-19 hotspot, you will not need to quarantine again when you arrive in Queensland if you are allowed to enter from the hotspot for a permitted purpose. A class exemption is in place for Queensland residents and new Queensland residents who have completed quarantine in a COVID-19 hotspot that allows them to still be allowed to enter Queensland. This entry is subject to the following conditions:

  • When you arrive in Queensland, by air, you will need to provide written proof to an emergency officer that you have:
    • completed your mandatory hotel quarantine in another state
    • had a COVID-19 test in quarantine and received a negative result
    • travelled on a direct route in private transport or as arranged by a government authority from the hotel to the airport. During this travel time you must have worn a mask and you must not have left the confines of the airport.
  • Apply for a Queensland entry pass.
    • To enter Queensland under the class exemption that allows Queensland residents and new Queensland residents who have completed quarantine in a COVID-19 hotspot you mut complete a Queensland entry pass. When you fill in the entry pass you must answer the question “Which situation accurately describes your right of entry into Queensland?” by selecting the option “A class exemption granted by the Chief Health Officer Applies to me”. This will result in you being granted a Z pass. You must show this pass to emergency officers when you enter Queensland.

It is important to remember that even though you have completed your quarantine in another state, you can only enter Queensland for a permitted purpose. You cannot elect to complete hotel quarantine in another state or territory before entering Queensland. You can only be directed to complete hotel quarantine by a relevant authority in the relevant state or territory.