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Isolation for people who are diagnosed with COVID-19

Self-isolation for Diagnosed Cases of COVID-19 Direction (No. 4)

What’s changed from 26 October 2020:

  • You need to wear a face mask when told to do so by an emergency officer, and when leaving isolation
  • There are updates to the travel arrangements to and from isolation
  • There are updates to who can enter a premises where someone with a diagnosed case of COVID-19 is staying.

Overview

To slow the spread of novel coronavirus (COVID-19), the Queensland Government requires people diagnosed with COVID-19 to isolate.

Isolation means you need to stay in a room away from others while you get better, so you don’t give the virus to anyone else. Read more about how to isolate. You should wherever possible have your own bedroom and bathroom.

If you are diagnosed with COVID-19 outside of your home, you must go directly to the address stated in the direction given to you by an emergency officer. You must travel in an ambulance, your personal vehicle, government-arranged transport or taxi with a protective shield between the driver and passenger. Only if these options are unavailable, you may travel in the back seat on the passenger side of a taxi or rideshare with a mask.

If you are in hospital for medical treatment, once discharged you must directly travel home or to your hotel or other place of residence.

While you are isolating, you should arrange for online delivery of essential supplies or rely on family, friends or neighbours to organise the delivery of food and essentials to your home.

If you are in isolation and need help getting food or other essentials, you should call the Community Recovery Hotline on 1800 173 349. This service can help with having food, essential medical supplies and doctors visits arranged and / or delivered to your home.

You cannot leave isolation until:

  • 14 days have passed since your diagnosis, provided you have not been given a further direction to isolate during that time; or
  • 14 days have passed since you were given a further direction to isolate; or
  • a doctor or nurse certifies you no longer need to isolate.

There are some specific reasons you can leave isolation:

  • in an emergency situation
  • for safety reasons (to avoid injury or illness, or to escape a risk of harm)
  • for essential medical care or medical supplies
  • if allowed by an emergency officer.

If you are allowed to leave isolation, you must travel in an ambulance, your personal vehicle, government-arranged transport or taxi with a protective shield between the driver and passenger. Only if these options are unavailable, you may travel in the back seat on the passenger side of a taxi or rideshare with a mask.

If you still have symptoms or have not received a negative test after 14 days, you must continue to isolate.

You are not allowed to invite another person into your place of isolation unless that person usually lives there, the person is also there for COVID-19 isolation, the person has been permitted to enter your home by an emergency health officer, or the person is providing emergency, medical or other essential care to you or someone else residing in your home.

You should always call 000 in case of emergency or 13 HEALTH (13 43 25 84) if you need medical advice.

Questions and Answers about this Direction

Questions about isolation

Where do I isolate if I am diagnosed with COVID-19? How do I get to a designated care facility?

Anyone diagnosed with COVID-19 must travel directly to a designated COVID-19 care facility to isolate. You must travel by:

  • ambulance service
  • transport arranged by a government authority; or
  • as told by an emergency officer.

When can I leave isolation?

You cannot leave a COVID-19 ward until:

  • 14 days have passed since your diagnosis, or
  • a doctor or nurse says you no longer need to isolate.

If you have been overseas in the last 14 days you will have to finish your quarantine at a nominated premises.

You can leave a COVID-19 ward:

  • in an emergency situation
  • for safety reasons (to avoid injury or illness, or to escape a risk of harm)
  • to attend another area of the designated COVID-19 hospital for occasional care
  • as required or permitted under a direction given to you by a public health emergency officer.

Anyone diagnosed with COVID-19 must wear a surgical mask, personal protective equipment (PPE) and follow infection control measures when leaving a designated COVID-19 hospital or when told by a COVID-19 ward health service or emergency officer.

What’s the difference between quarantine and isolation?

While both will limit your movements, quarantine is what people are required to do in case they have come in contact with a confirmed case.

Isolation is the term used when asking people who are suspected or confirmed to have COVID-19 to stay in a COVID-19 ward until they are no longer infectious.

I’m feeling better, do I need to stay in isolation for the full 14 days?

Everyone experiences COVID-19 differently. Some people experience severe symptoms for weeks, while others can recover quickly, and feel better within a few days. To effectively manage the spread of COVID-19, it is very important that everyone who is diagnosed with COVID-19 continues to stay at a COVID-19 ward for the full 14 days of isolation, or until they are told by a doctor or nurse they can leave.

If you have been overseas in the last 14 days you will have to finish your quarantine at a nominated premises.

How do I report someone who should be isolating but isn’t?

If you need to report COVID-19 compliance breaches, please contact Police Link on 131 444 or via their online form.

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Questions and requests for exemptions

If you are seeking clarification on a Direction or have any questions, please call 134 COVID (13 42 68).

You can apply for an exemption to a Direction online.