Questions and requests for exemptions
If you are seeking clarification on a Direction or have any questions, please call 134 COVID (13 42 68).
You can apply for an exemption to a Direction online.
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To help stop the spread of COVID-19, anyone who has been to an interstate exposure venue (at the relevant time) must quarantine.
Interstate exposure venues are published on the Queensland Health website.
If you have been to an interstate exposure venue and arrive after the identified date you must quarantine for 14 days in government arranged accommodation when entering Queensland, unless 14 days have passed since you were at the interstate exposure venue.
If you haven’t been to an interstate exposure venue, you should monitor interstate exposure venues on the Queensland Health website for 14 days after you arrive in Queensland.
If you are in Queensland or arrive before the identified date, and become aware that you have been to an interstate exposure venue during the relevant exposure period (even if you have not been told you are a close or casual contact) you must:
After you complete the contact tracing self-assessment you will be contacted by Queensland Health.
You should monitor interstate exposure venues on the Queensland Health website for 14 days after you arrive in Queensland.
You must travel:
You may travel by private transport only if you are not quarantining in government arranged accommodation – for example, at home.
You must not leave quarantine except:
You must not allow anyone to enter where you are quarantining, unless they:
You must wear a surgical face mask, unless you have a lawful reason not to, when:
While in quarantine, if you refuse a COVID-19 test you must stay in quarantine for an additional 14 days from the end of your quarantine period.
For full details, read the Interstate Exposure Venues Direction (No. 2).
Questions about quarantine
What is quarantine?
Quarantine is when people who are well and may have been in contact with someone with COVID-19 have to stay away from others to stop the spread of COVID-19. Quarantine means staying in your home or government arranged accommodation for 14 days and not leaving. The quarantine period is 14 days from when you may have been in contact with the person.
This is because you may be in the incubation period (the time between getting the virus and showing symptoms).
Who has to quarantine?
In response to the global COVID-19 pandemic, anyone arriving in Queensland must quarantine if in the last 14 days, they have:
People who are already in Queensland will also be directed to quarantine if they have been in close contact with someone who has COVID-19.
When someone is directed to quarantine, they will be issued with a quarantine direction under the Public Health Act 2005. This is a legal notice.
What is a quarantine direction?
A quarantine direction is a legal notice issued under the Public Health Act 2005 to a person who is directed to quarantine. The quarantine direction includes:
What's the difference between quarantine and isolation?
While both will limit your movements, quarantine is what people are required to do in case they have come in contact with a confirmed case.
Isolation is the term used when asking people who are suspected or confirmed to have COVID-19 to stay in their home or in hospital until they are no longer infectious.
If you are suspected or confirmed to have COVID-19, you will be asked to self-isolate unless you are so sick that you need treatment in a hospital.
Who is a close contact?
A close contact is someone who has: