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Businesses, activities and undertakings

Restrictions on Businesses, Activities and Undertakings Direction (No.18)

What’s changed from 6am AEST 15 April 2021

  • All restrictions previously in place for outdoor based businesses, activities and undertakings have been removed.
  • All businesses must continue the one dancer per 2 square metre rule for all dance areas.
  • Outdoor events do not need an Approved COVID Safe Plan or Checklist unless the event is a music festival or involves dancing.
  • Event organisers must give the local public health unit 20 business days’ notice of an event, if required.
  • COVID Safe Professional Sporting Code Plans and Site Specific COVID Safe Plans will continue to be in effect.
  • Wedding ceremonies and funerals that are held outdoors do not have to collect contact details and are not limited by the number of attendees.

Practice social distancing of 1.5 metres and keep to one person per 2 square metres

Overview

There are no restrictions for venues that operate only outdoors. All restricted indoor businesses must:

  • have one person per 2 square metres or 100 per cent capacity with ticketed and allocated seating (whichever is greater)
  • continue to collect contact information
  • ensure they have enhanced cleaning processes in place.

Businesses that have never been required to close (e.g. grocery stores) can continue to operate as they have been.

Note, physical distancing rules still apply. You should remain 1.5 metres away from others, where possible.

For full details, read the Restrictions on Businesses, Activities and Undertakings Direction (No.18).


Dancing

Dancing is allowed, with one dancer per 2 square metres and physical distancing observed both indoors and outdoors (no mosh pits allowed).

Outdoor events that include dancing must have an approved COVID Safe Event Plan or Checklist.

Community responsibilities

We all have a part to play in keeping ourselves and others safe, and to support businesses to operate safely.

Individuals can

I can

Businesses can

Businesses can

Keep well

  • Support working from home
  • Send anyone unwell home

Keep your space

  • Keep 1.5 metres away from others
  • Come back later if it’s busy
  • Allow 1 person per 2 square metres, or 1 person per 4 square metres for hospitality businesses that do not comply with the requirement to collect and keep contact details electronically
  • Place out visual markers to encourage distance
  • Operate within the COVID Safe Framework

Keep clean

  • Clean hands often with soap or sanitiser
  • Cover coughs and sneezes

Keep in contact

  • Keep a customer contact register
  • Hospitality businesses should keep an electronic contact register
  • Keep customer information safe for 30-56 days then dispose securely
  • Provide customer information to a public health officer if requested

For full details read the Restrictions on Businesses, Activities and Undertakings Direction (No.18).

Questions and answers about this direction

What is the COVID Safe Framework?

The COVID Safe Framework sets out what requirements businesses under the Direction must comply with. Depending on the type of business, activity or event, these requirements will be different:

  • certain businesses already have Approved Plans which they should follow.
  • if there is no Approved Plan in place, then a COVID Safe Checklist may apply.
  • a business may elect to operate under a relevant COVID Safe Checklist, for a maximum of 50 people, instead of an Approved Plan
  • if there is no approved COVID Safe Checklist or Approved Plan, the rules in the direction apply and only a maximum of 50 people are allowed
  • Events are subject to different requirements, depending on the number of people attending, whether its outdoors or indoors and if there will be dancing.

For more information see the COVID Safe Plans website.

What's the difference between the 2 square metre rule and physical distancing of 1.5 metres?

Physical distancing (also called social distancing) is one way to help slow the spread of viruses and can help protect the people in our community who are most at risk of getting very sick from COVID-19.

The 2 square metre rule describes the maximum number of people who can occupy an indoor premises at the same time - the ‘density’ of people at a restaurant or café. For example, the 2 square metre rule is the measure that a business should use to plan how many people can occupy an indoor venue safely.

We are also asking everyone to keep a physical (social) distance of 1.5 metres away from other people. This is about each of us being responsible for how close we get to others, wherever we are – for example, at the train station, in the supermarket or at a party.

As a business, do I need to do both? That is, make sure there is 2 square metres per person and physical distancing of 1.5 metres?

Yes. The 2 square metre rule does not determine the distance between people. It’s important to be mindful of arranging tables and traffic flows to ensure that wherever possible patrons and staff are each at least 1.5 metres apart.

For example, ensure that tables are at least 1.5 metres apart and that in the takeaway section of a restaurant, each waiting customer can sit or stand at last 1.5 metres away from everyone else.

What is outdoors?

An outdoor area has fixed or temporary boundaries but is not fully enclosed. It is open to the elements and has natural air flow. To reduce the risk of COVID-19, there should be as much natural and unrestricted air movement as possible for most of the time the area is in use.

An outdoor area can include a veranda, balcony, deck, patio or similar structure that might be connected to an external wall of a building and have a roof, awning or eave. It might also include a rotunda, tarpaulin or shade structure situated in a larger open space.

An outdoor area does not include atriums that are internal to a building. A temporary or permanent marquee is not considered an outdoor area except in the circumstances where walls/panels are lifted for the duration of the event. A tent, like a circus tent or performance tent, is not considered an outdoor area.

When curtain walls, panel walls or other fittings are used to fully enclose an area to protect from the elements, it should be considered as indoor. Sometimes Queensland weather means that curtain walls, panel walls or other fittings are used for short periods to partially enclose an area for patron comfort and safety. If a business is in doubt, it should operate as if it is an indoor space.

Why do businesses need to collect contact details?

Businesses that operate a restricted business, activity or undertaking must collect and keep contact information about all people at the premises (including staff), for contact tracing purposes for a minimum of 30 days and a maximum period of 56 days, unless otherwise specified. Hospitality venues must collect and keep this information electronically at the time of entry. Contact records must include:

  • name
  • phone number
  • email address (residential address if unavailable)
  • the date and time of attendance.

If requested, this information must be provided to public health officers within a stated time. The information should be securely stored, not used for any other purpose and deleted after a minimum of 30 days and a maximum period of 56 days.

Businesses should take reasonable steps to ensure that the contact information provided is accurate.

How can businesses collect and store contact details?

Businesses must collect and store contact details upon entry by using either the Check In Qld app or another method (such as a QR code or paper-based record). Businesses using the Check In Qld app will not be required to store the information as this will be done by the Queensland Government.

Businesses who use a method other than the Check In Qld app must comply with requirements for collection and storage. This includes securely storing the information, not using it for any other purpose and deleting the information after a minimum of 30 days and maximum period of 56 days. If requested, this information must be provided to public health officers within a stated time.

Hospitality businesses must collect contact details electronically. If this is not possible due to temporary circumstances, hospitality businesses can use paper-based methods. However, they must transfer the information to an electronic system within 24 hours of collection.

What is the Check In Qld app?

From 1 May 2021, all hospitality businesses must use the Check In Qld App.

The Check In Qld app is a contactless, free, secure and convenient way for customers to sign into Queensland businesses. The app helps protect the community by assisting with faster contact tracing. Find out more about the Check In Qld app.

My business has indoor and outdoor areas, what rules do I need to follow?

You must follow the requirements for indoors and outdoors in the different areas. Patrons must check in for both the indoor and outdoor sections of your business.

Indoor areas can only have one person per 2 square metres or 100 per cent capacity if there is ticketed and allocated seating. Outdoor areas can have an unlimited number of people.

Both indoor and outdoor dance areas can only have one person per 2 square metres.

Contact information requirements for hospitality businesses

Why do hospitality businesses need to collect information electronically?

This requirement is due to the high risk nature of the hospitality industry. The requirement applies to hospitality venues including restaurants, cafés, pubs, bars and nightclubs. The contact information of patrons, guests and staff must be kept electronically so data can be accessed quickly and efficiently to support contact tracing efforts, and to ensure all information is legible at the time of collection. Businesses must take reasonable steps to ensure the information provided by patrons is accurate.

What is an acceptable form of record keeping?

Electronic record keeping could be in the form of:

  • Check In Qld app
  • QR codes
  • Online fillable forms
  • Online booking systems
  • An Excel spreadsheet.

If you do not have the means to collect information electronically, you must still collect records in paper form. You will need to follow the one person per 4 square metre rule in your venue (both indoors and outdoors), only operate for seated patrons and dancing will not be permitted.

Do all businesses have to comply with the electronic record keeping rule?

No, at this stage only hospitality venues need to comply with this requirement. This includes pubs, nightclubs, restaurants, cafes and other venues that serve food and drink. Other industries may be included in the future in a staged approach.

This rule also applies to hospitality venues that may operate within another business. For example, a café or restaurant located within a casino or gallery will need to collect and store contact details electronically.

What if my business can’t comply with electronic record keeping?

If your business can’t comply with these requirements, you must still collect and keep contact details using another method (for example, a paper-based form), store the information securely and not use it for any other purpose and delete the information after a minimum of 30 days and a maximum period of 56 days.

You will need to follow the one person per 4 square metre rule in your venue (both indoors and outdoors) and only operate for seated patrons. Dancing will also not be permitted.

If I have not been keeping electronic records, do I need to back-date my paper records?

No, you do not need to back date your paper records. However, you should ensure that you start collecting contact information electronically moving forward. You should also take reasonable steps to ensure that the information collected is accurate.

What if I can’t collect contact details electronically due to an internet outage or other temporary circumstances?

If you can’t collect contact information electronically due to temporary issues with your internet service or electronic sign in system, or because a patron is unable to use the electronic system (for example, because of age, disability or language barriers), you must collect this information using another method such as a paper-based form.

You must also transfer this information to an electronic system within 24 hours. If you do not comply with this requirement, you will have to follow the one person per 4 square metre rule in your venue and only operate for seated patrons.

Do I have to collect electronic records if my hospitality business is located within another business e.g. a restaurant in a casino or café in an indoor play centre?

Yes, if you operate a hospitality business such as a restaurant, café, club or pub, you must collect and store contact information electronically. This includes hospitality venues that form part of another business that is not required to collect contact details electronically.

I already have an electronic system in place to collect records. Do I have to change my system?

If your business already has an electronic system that captures patron information, there is no need for a secondary form of electronic record keeping. This requirement is to ensure that all hospitality businesses move away from paper-based record keeping, and that digital patron information can be provided for contact tracing in a timely manner upon request.

What happens if I don’t have a smartphone or can’t provide my information electronically?

Tell the venue staff immediately if you do not have a smartphone or have difficulties providing your information electronically. They can record your details for you or will have alternative measures in place to record your details.

Why do I have to provide my details?

It is extremely important for you to provide your current contact details to the venue you are visiting so public health officials can contact you in the event of an outbreak of COVID-19 in Queensland. If you provide false or misleading information, officials will not be able to contact you and the health of all Queenslanders will be at risk.

How many people (occupant density) can be in a venue at any one time?

All restricted businesses can have one person per 2 square metres indoors. If the venue is providing patrons with tickets and allocated seating, it can allow up to 100 per cent of seated capacity – even if this means more than one person per 2 square metres in the venue.

There are no occupant density limits for outdoor venues, in this Direction, unless the venue has dancing or is hosting a music festival.

For hospitality venues that do not comply with the requirement to collect and keep contact details electronically, different rules apply. These venues will be limited to one person per 4 square metres, operate for seated patrons only and dancing will not be permitted.

What is ticketed and allocated seating?

This means a person is given a ticket with their seat number on it and will remain (as much as possible) in their allocated seat while at the venue. These venues can operate at up to 100 per cent capacity as any potential COVID-19 transmission risk is minimised by the reduced amount of movement of people. For example, a school auditorium hired by a dance studio for an end of year concert may use up to 100 per cent of seated venue capacity when spectators are in ticketed and allocated seating.

Questions about hospitality – food and drink

Can I stand while I eat or drink? Why/why not?

Yes, you can stand while eating and drinking both indoors and outdoors where the venue is operating under a COVID Safe Plan or Checklist and in accordance with the requirement to collect and keep contact details electronically.

Standing eating and drinking is also permitted under a COVID Safe Event Plan or Event Checklist.

It is important that you continue to stand 1.5 metres away from each other to help stop the spread of COVID-19.

Hospitality businesses (including cafes, restaurants, bars, pubs and nightclubs) that do not comply with the requirement to collect and keep contact details of patrons electronically may operate for seated patrons only.

Are food buffets allowed?

In the interest of preventing unnecessary contact and potential transmission of COVID-19, self-service buffets are still not allowed. This includes buffets in non-restricted businesses like worksites and aged care facility canteens. You must be served food by a waiter or self-serve individually packaged food.

Do businesses need to collect contact details for people just ordering takeaway?

Takeaway food services do not have to collect contact information from takeaway patrons. Businesses only need to collect contact information for dine in patrons. Hospitality businesses serving dine in patrons must collect and keep contact details electronically.

How will compliance with the Public Health Directions be regulated at restaurants and cafés?

In addition to Queensland Police, Local Government Environmental Health Officers will continue to be regulating food premises to ensure compliance with Public Health Directions, including to ensure these businesses collect and keep contact details electronically.

Questions about leisure activities

What is the capacity for my venue? Is it 100 per cent, or one person per 2 square metres?

All venues are allowed to operate with up to 100 per cent seated capacity if patrons are in ticketed, allocated seating.

Venues not offering ticketed and allocated seating for events or operations must follow the one person per 2 square metre rule.

If the venue is allowing more than one person per 2 square metres, patrons are strongly encouraged to wear a mask when they are not in their allocated seat and it is not possible to physically distance. This could include entering and exiting the venue, leaving to go to the bathroom, purchasing food or drinks.

I am a tour operator, can I operate my tours?

Tourism experiences are allowed to operate if they limit the number of participants according to the capacity of their space, venue or vessel. Indoor tour operators may have one person per 2 square metres. There are no restrictions for outdoor tour operators, unless the operator offers dancing or is hosting a music festival.

This includes attractions such as dive boats, fishing charters and boat operators, who take passengers as individuals or in tour groups.

How do I operate a tourism experience while maintaining physical distancing?

While at times it can be difficult to maintain physical distancing, tour operators should make every effort to adhere to the guidelines outlined in the Public Health Directions and your COVID Safe Plan, use common sense and follow physical distancing principles, including:

  • limit your tour size according to the 2 square metre rule indoors
  • wherever possible make sure everyone on the tour who is not from the same household is 1.5 metres apart from other people
  • ensure you or your staff stay home if they are sick or have flu-like symptoms, no matter how mild, and get tested for COVID-19
  • encourage your customers to rebook if they are sick or have flu-like symptoms, no matter how mild, and encourage them to get tested for COVID-19
  • practice good hand hygiene by washing your hands regularly with soap and water, and use alcohol-based hand sanitiser.

To ensure you are maintaining a safe environment for patrons and staff, make use of available resources for best practice cleaning and additional resources in the Safe Work Australia COVID-19 Resource Kit.

Can my choir perform?

Yes, choirs including church choirs, pub choirs, social choirs and carollers can perform. There must be no more than one person per 2 square metres in the space you are performing (including the choir and the audience). You must also be at least 4 metres away from your audience.

Can my band perform?/ Can I perform as a magician?/ Can theatre perform?

Yes, performances that are not choirs can perform 2 metres away from your audience. There must be no more than one person per 2 square metres in the space you are performing (including the performers and the audience).

Can I go to a theme park, zoo, aquarium or wildlife centre?

Yes, theme parks, zoos, aquariums and wildlife centres have COVID Safe Site Specific Plans. These plans take into consideration the complexity and size of these businesses to ensure that operators are keeping Queenslanders safe.

Can local government libraries run events again?

Libraries can operate with one person per 2 square metres regardless of the size of the venue, unless there is a Site Specific COVID Safe Plan in place. Libraries should follow physical distancing requirements where possible. Libraries are allowed to hold events like rhyme time and book clubs provided they operate with the one person per 2 square metre rule.

Can I run major events like marathons, expos and cultural festivals?/ What are the rules for events?

#can-i-run-major-events

Yes, the key principle in staging and participating is to avoid overcrowding. Organisers must apply the one person per 2 square metre rule in indoor spaces.

Organisers also need to have a plan in place to protect attendees. These plans will differ depending on the number of people attending the event and whether it is indoors or outdoors.

Indoor events/sessions within events

  • Less than 500 people per day – must comply with a COVID Safe Event Checklist, no further approval needed
  • 500 to 10,000 people per day – must comply with a COVID Safe Event Plan approved by local public health units and the local public health unit is given 20 business days’ notice of the event.
  • More than 10,000 people per day – must comply with a COVID Safe Event Plan approved by the Chief Health Officer and the local public health unit is given 20 business days’ notice of the event.

Outdoor events/sessions within events

Outdoor events, excluding music festivals and events with dancing, do not need a COVID Safe Event Checklist or Plan. Outdoor event organisers do not need to collect contact information.

Outdoor music festivals and events with dancing:

  • Less than 500 people per day – do not require approval, but must comply with dance control requirements
  • 500 – 1,499 people per day – must comply with a COVID Safe Event Checklist (including dance control requirements)
  • More than 1,500 people per day – must comply with a COVID Safe Event Plan (including dance control requirements) approved by the local public health unit. The local public health unit must be given 20 business days’ notice of the event.

The COVID Safe Event Plans and COVID Safe Event Checklists for music festivals and events with dancing are under review to help stop the spread of COVID-19.

The number of people at an event may depend on the attendees at each distinct session or event. For example, an outdoor music festival may have multiple sessions or events held across different locations. The music festival may be organised under a COVID Safe Event Checklist if it is held outdoors and less than 1500 people will attend each separate event or session.

Multi-day events with onsite accommodation (including camping) must follow the requirements for indoor or outdoor events, depending on the number of people attending and if there will be dancing.

My event has both indoor and outdoor areas – do I need a COVID Safe Event Plan or Checklist?

You must follow the requirements for indoor and outdoor events, depending on the number of people attending and if there will be dancing. You will need a COVID Safe Event Plan or Checklist for the parts of your event that are held indoors.

What is a music festival or dance event?

Any event that will include dancing is considered a dance event and will need to follow the requirements for events/sessions that have dancing. For example, this could include art festivals that have a live music component with dancing.

All dance areas can only have one dancer per 2 square metres.

A dance event does not include dance classes held in a dance studio or a performance by a dance group (for example, a professional, school or community group).

At an indoor major event, music festivals or events with dancing if one person leaves can another person take their place?

If someone leaves an event another person cannot take their place. You can only enter an event at clearly defined session times. This is to assist with minimising the spread of COVID-19.

For example, if you are attending the morning session of a cultural festival, you cannot leave during your session and have another person take your place. Nobody will be allowed to enter the festival until the next session starts. Each person attending will need to have a designated ticket for their session and will only be able to enter the venue at the time listed on their ticket.

Do protests need a COVID Safe Event Checklist?

Protest organisers who are protesting outside do not need a COVID Safe Event Checklist, or COVID Safe Event Plan.

Questions about entertainment venues

What are the restrictions for casinos, gaming and gambling venues?

Casinos, gaming or gambling venues can operate in compliance with an approved COVID Safe Plan. These plans outline how these venues will meet health requirements and implement extra measures to ensure the health and safety of the increased number of patrons.

These venues can:

  • serve food and drinks to seated or standing patrons
  • provide takeaway food and home delivery
  • allow dancing, with one dancer per 2 square metres and physical distancing observed
  • operate for gaming, including electronic gaming machines.

These venues cannot have buffets.

A hospitality venue that forms part of a casino, gaming or gambling venue (such as the casino restaurant or bar) must comply with the requirement to collect and keep patron contact details electronically. For example, this requirement applies to the restaurant, but not the gaming floor. If the hospitality venue does not comply with this requirement, this part of the casino will be limited to one person per 4 squares metres and can operate for seated patrons only. Accordingly, dancing would also not be permitted.

What are the restrictions for strip clubs, brothels, sex on premises venues and sole operator sex workers?

Strip clubs, brothels, sex on premises venues and sole operator sex workers can operate with a COVID Safe Plan and only have one person per 2 square metres.

Can venues have dance floors?

Dance floors are allowed indoors and outdoors. There can only be one dancer per 2 square metres in the dance area. People should also be mindful of physical distancing, even while dancing.

Outdoor events that include dancing must have an approved COVID Safe Event Plan or Checklist.

Businesses should encourage distributing people across the dance area through the use of signs and fixtures such as tables to encourage groups of people to space themselves out across the venue.

Mosh pits that exceed one person per 2 square metres are not allowed.

Hospitality businesses (including bars, pubs and nightclubs) that do not comply with the requirement to collect and keep contact details of patrons electronically may operate for seated patrons only. Accordingly, no dancing would be permitted if the requirement is not met.

Questions about real estate

I work in the real estate industry; can I conduct an open house inspection on a property?/ Can I conduct an auction?

Yes, open house inspections and auctions are allowed. The agent must ensure that they limit the number of attendees to no more than one person per 2 square metres indoors at a time.

The agent should ensure good hand hygiene and frequent environmental cleaning and disinfection is maintained during an open house inspection.

Given the close interaction involved, agents are required to keep a record of all guests’ contact information, including name, phone number, email address (residential address if unavailable) and the date and time period of patronage for a minimum of 30 days and a maximum of 56 days to assist with contact tracing if required.

The agent should ensure that physical distancing, hand hygiene and frequent environmental cleaning and disinfection is maintained during an open house inspection.

Questions about beauty and personal care services

Can beauty therapists and massage therapists operate?

Businesses can operate for all personal appearance/beauty therapy and nail services including, for example, facials, makeup, waxing, laser hair removal, laser treatments and eyelash extensions. Spray tans, cosmetic injections, body piercing and micro needling and tattooing (including tattoo parlours) are also included. Water-based spa services, therapeutic and non-therapeutic massage may also be provided.

Beauty therapy businesses must operate in compliance with a COVID Safe Checklist or COVID Safe Plan. Beauty therapy businesses that offer water-based spa services like saunas and bathhouses or non-therapeutic massage will be limited to 50 people for their business if they are complying with a COVID Safe Checklist.

Questions about exercise and sport

Are swimming pools open?

Yes. Indoor swimming pools are allowed to operate with a COVID Safe Plan.

If a swimming pool is in a private residential dwelling for the use of the occupants of the dwelling, those residents and their guests are able to use the swimming pool. Indoor swimming pools in apartment complexes should operate under a COVID Safe Plan.

Outdoor swimming pools can operate without a COVID Safe Plan.

How many people can participate in an outdoor sporting activity?

For outdoor sporting activities, physical distancing off the field of play is required. Spectators need to remain 1.5 metres away from people who are not from their own household or group.

Physical distancing rules apply, and records must be collected and kept of all people in attendance.

Can I watch someone play a game?

Yes, spectators are allowed to watch sports matches both indoors and outdoors.

The number of spectators allowed at an indoor venue will be determined by the 2 square metre rule. However, if the game is at a ticketed and seated venue, the venue can allow up to 100 per cent of seated capacity. Under this Direction, there are no limits on the number of people allowed to attend an outdoor sports match.

If the venue is allowing more than one person per 2 square metres, patrons are strongly encouraged to wear a mask when they are not in their allocated seat and it is not possible to physically distance. This could include entering and exiting the venue, leaving to go to the bathroom, purchasing food or drinks.

Can I see my personal trainer or attend a bootcamp outdoors?

Yes. But participants should maintain a 1.5 metre distance (think two big steps) away from other people, whenever possible. Where safety is a concern or when conducting contact based activities and skills training for example, boxing with a partner, the trainer may ‘spot’ or demonstrate the activity and would not be required to comply with physical distancing rules while ensuring client safety. Participants are encouraged to bring their own equipment where possible (e.g. gym mat).

Can I go to my gym/ health club/ fitness centre/ spin studio/ barre studio/ yoga studio / indoor sport studio/ dance studio?

Yes. Indoor gyms, yoga studios, health clubs, fitness centres, spin studios, barre studios, indoor sporting centres and dance studios can operate under a COVID Safe Plan.

The total number of people to attend the activity, training and competition at indoor venues is to be based on the one person per 2 square metre rule.

How many parents can watch their children at sport?

All sporting facilities are allowed spectators, if there is enough space between spectators from different households. Indoor community sporting facilities will need to keep clear records to assist with contact tracing. Outdoor community sporting facilities do not need to keep contact tracing records and can have an unlimited number of spectators.

Questions about universities/ TAFE/ technical classes

Should I attend my university/TAFE/technical classes in person?

Universities, TAFE and other educational institutions are open and need to observe physical distancing. Large lecture settings are allowed up to 100 per cent capacity if seating is ticketed and allocated – otherwise, there should be no more than one person per 2 square metres in large lecture settings. All other settings (such as tutorials and laboratory-based learnings) are not subject to occupant density requirements but should observe physical distancing to the extent possible.

Questions about weddings, funerals, religious, civil and non-denominational ceremonies

How many people can I have at a wedding ceremony?

Wedding ceremonies held indoors can have whichever is greater:

  • 200 people; or
  • One person per 2 square metres; or
  • 100 per cent capacity with ticketed and allocated seating.

Wedding ceremonies held outdoors have no limit on the number of people who can attend.

Wedding ceremonies performed in a private residence will be limited to the maximum number of people allowed under the Movement and Gathering Direction, if there is no COVID Safe Plan, Checklist or Event Checklist in place.

A record of names and contact details of each guest must be kept for a minimum of 30 days and a maximum period of 56 days for indoor wedding ceremonies to assist in contact tracing if required.

How many people can I have a wedding reception?

Indoor wedding receptions can have one person per 2 square metres or 100 per cent capacity with ticketed and allocated seating (whichever is greater). On the dance floor you can only have one dancer per 2 square metres and physical distancing must be observed.

There is no limit on the number of people who can attend an outdoor wedding reception, however on the dance floor you can only have one dancer per 2 square metres and physical distancing must be observed.

Wedding receptions held indoors at a private residence will be limited to the maximum number of people allowed under the Movement and Gathering Direction.

Can people dance at weddings?

Yes, all guests can dance at weddings. Dancing is allowed, with one dancer per 2 square metres and physical distancing observed both indoors and outdoors.

How many people can attend a funeral?

Funerals held indoors can have whichever is greater:

  • 200 people; or
  • One person per 2 square metres; or
  • 100 per cent capacity with ticketed and allocated seating.

Funerals held outdoors have no limit on the number of people who can attend.

Funerals performed in a private residence will be limited to the maximum number of people allowed under the Movement and Gathering Direction, if there is no COVID Safe Plan, Checklist or Event Checklist in place.

It is important if you are unwell, that you do not go to a funeral.

A record of names and contact details of each guest must be kept for a minimum of 30 days and a maximum period of 56 days for indoor funerals to assist in contact tracing if required.

How many people can attend a wake or post funeral event?

Indoor wakes and post funeral events can have one person per 2 square metres or 100 per cent capacity with ticketed and allocated seating (whichever is greater). There is no limit on the number of people who can attend an outdoor wake or post funeral event.

Wakes and post funeral events held indoors at a private residence will be limited to the maximum number of people allowed under the Movement and Gathering Direction.

How many people can attend a religious service (other than a wedding ceremony on funeral)?

Places of worship can have one person per 2 square metres for scheduled services, private worship or religious services at an indoor place other than a wedding ceremony or funeral. Religious services can have 100 per cent capacity for ticketed and allocated seating. There is no limit on the number of people who can attend an outdoor religious service.

How many people can attend civil services, cultural ceremonies or non-denominational services?

There is no limit to the number of people who can attend a civil service, cultural ceremony or non-denominational service other than a wedding ceremony or funeral (for example naming ceremony) but venues must ensure that there is no more than one person per 2 square metres in indoor spaces. Venues can have 100 per cent capacity for ticketed and allocated seating in indoor spaces.

Can I complete a COVID Safe Event Checklist for a private event, e.g. a naming ceremony or wedding ceremony?

Only businesses can operate under a COVID Safe Event Checklist as listed under the Restrictions on Businesses, Activities and Undertakings Direction, these are not available to individuals.

For example, if you plan to host a naming ceremony in your backyard and you have a business engaged to manage the event that is operating under an approved COVID Safe Plan, the event can have more people attend–as long as the event is held in line with the rules of the relevant COVID Safe Plan (for example, the Weddings Industry COVID Safe Plan).

If the event is not operating under a COVID Safe Plan, then it will be limited to the maximum number of visitors allowed under the Movement and Gathering Direction.

If I get a caterer, operating under a COVID Safe Plan, to drop off food for an event - can I invite more people?

No. For the event to occur with larger numbers the caterer would need to do more than just deliver and set up the food for the function, they would need to be responsible for the management of the whole event. That means the caterer would need to take full responsibility and have control over the event, including (but not limited to) collecting all contact tracing information and ensuring physical distancing is practised. There will also need to be someone present from the business who is able to respond to any questions from an emergency public health officer if required.

I own a private property that also operates as a commercial business, can I host an event with more people?

You can only host more people on your private property if you normally run events on your property and you operate under a relevant COVID Safe Plan or Checklist.

For example, if your private property is a vineyard and you normally operate a wedding business on this and comply with the Weddings Industry COVID Safe Plan then you can continue to have more than the maximum number of people as outlined in the Movement and Gathering Direction. Alternatively, if your private property is a commercial farm business and event management is not part of your normal operations then you will have to comply with the allowable number of people as outlined in the Movement and Gathering Direction.

Questions about residential facilities and accommodation

How many people can I have stay overnight at my short-term rental or short-term accommodation (for example serviced apartment or Airbnb listing)?

Accommodation providers must only allow the number of people permitted to occupy the premise under a booking to remain overnight. You can have more people visit you in line with the Movement and Gathering Direction as long as they do not stay overnight.

Can I operate my short-term rental or short-term accommodation (for example, serviced apartment or Airbnb listing) for holiday and leisure purposes?

Yes. Accommodation providers can operate. Short term accommodation providers must comply with the one person per 4 square metre rule for sleeping areas. The one person per 2 square metre rule will apply for common areas open to or used by guests.

Some accommodation providers are required to have a health management plan to manage preventing the spread of COVID-19. For example, a backpacker hostel or a bed and breakfast. If you rent out part of your home using an online hosting platform such as Airbnb and your guests share your kitchen and/or bathroom, you will also need a health management plan. Caravan and camping parks, fully self-contained apartments or houses will not require a health management plan.

Why do short-term accommodation providers (for example, hostels) have to still comply with the one person per 4 square metre rule in sleeping areas?

People sharing sleeping quarters will be sleeping on average for six to eight hours a night in an enclosed space without a mask. This creates an increased risk of spreading the virus.

What are the occupant density rules for caravan and camping parks?

Caravan and camping parks have no occupant density rules. Guests should continue to practice physical distancing by staying 1.5 metres away from others. Remember, if you have any COVID-19 symptoms, no matter how mild, get tested, stay home and isolate until you get the results and your symptoms resolve. Don’t go camping.

What is a health management plan?

A health management plan demonstrates compliance with COVID-19 public health directions and describes the measures that can be implemented to minimise risks of transmission of COVID-19 amongst residents, workers and people staying at the accommodation facility, and the community.

A seasonal worker needs to quarantine at my accommodation facility. What are my obligations?

Your accommodation facility must be able to provide suitable arrangements for sleeping, eating and hygiene. The seasonal worker should not be sharing a bathroom, bedroom or cooking facilities with other workers or guests unless those people are also undertaking quarantine for the same period.

Where can I find additional information about health management plans and seasonal workers?

Please refer to the Seasonal Workers Health Management and International Quarantine Plans Direction for more information. There is also industry specific information available on the Department of Agriculture and Fisheries website.

Can shared facilities at caravan, and camping parks operate without a health management plan?

Yes, shared bathrooms or kitchens for people staying at caravan and camping parks can operate without a health management plan if they have enhanced cleaning practices in place.

Can shared facilities at hostels operate?

Yes, shared bathrooms or kitchens for people staying at the facility can open if the facility has a health management plan in place.

Questions about face masks

Will venues be required to provide face masks or will individuals have to bring their own to be able to enter?

Venues will not be required to supply face masks to patrons and should encourage patrons to bring their own mask. You will have to bring your own face mask. You are strongly encouraged to wear a mask when you are not sitting in your allocated seat and it is not possible to physically distance, this could include entering or exiting the venue, leaving your seat to go to the bathroom or purchasing food or drinks.

Find out how to use, wear and dispose of a face mask.

What sort of mask can I wear?

The best face mask is a single-use surgical mask – you can purchase these at pharmacies. If you are unable to get a surgical mask, a cloth mask is fine to use. The most effective cloth masks are made up of at least three layers. Any mask should fit securely around the face and cover your nose and mouth.

Find out how to use, wear and dispose of a face mask.

Where can I find out more information about face masks and how to use them?

Find out how to use, wear and dispose of a face mask.

I think a business is not compliant with the COVID Safe Framework, who should I report this to and what happens next?

If you are concerned about a business not maintaining appropriate physical distancing or other Public Health Direction requirements, perhaps have a chat to the staff first and find out what measures they have put in place.

If wish to report a business that isn’t complying with restrictions, you can report them through PoliceLink on 131 444.

Questions about COVID Safe Checklists

Where can I get a COVID Safe Checklist?

The COVID Safe Checklists are available for download at https://www.covid19.qld.gov.au/government-actions/roadmap-to-easing-queenslands-restrictions

Questions about COVID Safe Plans

What is a COVID Safe Plan?

Find out more information about COVID Safe Plans on the Queensland Government COVID Safe Business website: https://www.covid19.qld.gov.au/government-actions/covid-safe-businesses

What if I don’t belong to an industry body?

You don’t have to belong to an Industry body to adopt the COVID Safe Plan that most reflects your business. Plans will be available at no cost here: https://www.covid19.qld.gov.au/government-actions/covid-safe-businesses

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Questions and Requests for exemptions

If you are seeking clarification on a Direction or have any questions, please call 134 COVID (13 42 68).

You can apply for an exemption to a Direction online.