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Contact tracing — coronavirus (COVID-19)

Active contact tracing alerts

Queensland has current contact tracing alerts and related public health advice for people who have been in:


Queensland locations

Current exposure venues in Queensland and their date and time of concern are listed below.

In addition to these current exposure venues in Queensland, public health units will also contact affected businesses and households directly for contact tracing purposes even when they are not listed here.

Close contacts – quarantine until further advice from Queensland Health

If you have been to this location in Queensland at the relevant times you must do the following:

  1. immediately travel by private transport directly to your home or accommodation and quarantine
  2. get tested at your earliest opportunity
  3. complete the online contact tracing form by clicking on the name for the relevant location in the table below. A pop up window will appear with specific advice for that location and a link to the form.
    If you are unable to complete the contact tracing form please call 134 COVID (134 268).
  4. continue to quarantine even after receiving a negative result. After you complete the contact tracing form you will be contacted by Queensland Health.

If you are no longer in Queensland please check with the relevant state health department for health advice and requirements.

Swipe small iconOn a mobile? Swipe to see all columns. This table last updated 12 Jun 2021 2:07pm.

DatePlaceSuburb Arrival time Departure time
Saturday 5 June 2021McDonalds Goondiwindi
BP Complex Cunningham Hwy
Goondiwindi7.25am8am
Sunday 6 June 2021The Pocket Espresso Bar - dine in only
6 Seaview Terrace
Moffat Beach1.55pm2.30pm
Sunday 6 June 2021Coffee Cat on Kings Beach
4/8 Levuka Ave
Kings Beach3.20pm4.40pm
Monday 7 June 2021The Coffee Club - Caloundra Shopping Centre (formerly Stocklands Shopping Centre)
Shop 30 & 31, 47 Bowman Rd
Caloundra10.50am11.05am
Monday 7 June 2021Both female and male toilets near JB Hi-Fi - Kawana Shoppingworld
119 Point Cartwright Dr
Buddina12.50pm1.15pm
Monday 7 June 2021Foodcourt - Kawana Shoppingworld
119 Point Cartwright Dr
Buddina1.30pm2.20pm
Monday 7 June 2021Gloria Jeans, Kawana Shopping World
Shop 401, Kawana Shoppingworld, 119 Point Cartwright Dr
Buddina1.30pm2.20pm
Monday 7 June 2021Both female and male toilets near JB Hi-Fi - Kawana Shoppingworld
119 Point Cartwright Dr
Buddina2.24pm2.28pm
Tuesday 8 June 2021Male toilet near IGA Baringa White's Supa IGA
1 Edwards Terrace
Baringa3.45pm3.55pm
Tuesday 8 June 2021Coffee shop inside Baringa White's Supa IGA
1 Edwards Terrace
Baringa3.45pm4pm
Tuesday 8 June 2021Female toilets near IGA Baringa White's Supa IGA
1 Edwards Terrace
Baringa4pm4.15pm

Casual contacts –  quarantine until you receive a negative test result

If you have been to any of the below locations at the relevant times you must do the following:

  1. immediately travel by private transport directly to your home or accommodation and quarantine
  2. get tested at your earliest opportunity
  3. complete the online contact tracing form by clicking on the name for the relevant location in the table below. A pop up window will appear with specific advice for that location and a link to the form.
    If you are unable to complete the online contact tracing form please call 134 COVID (134 268).
  4. continue to quarantine until you receive a negative test result

If you are no longer in Queensland please check with the relevant state health department for health advice and requirements.

Swipe small iconOn a mobile? Swipe to see all columns. This table last updated 12 Jun 2021 2:08pm.

DatePlaceSuburb Arrival time Departure time
Saturday 5 June 2021 Caltex Super Petrol Station Toowoomba
Ruthven and James st (Eastern side of Ruthven)
Toowoomba 10.30am 10.35am
Sunday 6 June 2021 Sunnys @ Moffat
10 Seaview Terrace
Moffat Beach 1.55pm 2.30pm
Monday 7 June 2021 Caloundra Shopping Centre (formerly Stocklands Shopping Centre)
47 Bowman Rd
Caloundra 10.30am 11.45am
Monday 7 June 2021 Kmart - Women's section & self check out - Caloundra Shopping Centre (formerly Stocklands Shopping Centre)
Cnr Bowman Rd & First Ave
Caloundra 11.05am 11.35am
Monday 7 June 2021 Bunnings Caloundra Bathroom aisle and self check out
54 Caloundra Rd
Caloundra 12pm 12.40pm
Monday 7 June 2021 JB Hi-Fi - Kawana Shoppingworld
119 Point Cartwright Dr
Buddina 1.10pm 1.40pm
Monday 7 June 2021 Coffee club at Kawana Shopping World
119 Point Cartwright Dr
Buddina 1.22pm 1.25pm
Tuesday 8 June 2021 Bunnings Caloundra Bathroom Aisle
54 Caloundra Rd
Caloundra 11.20am 11.45am
Tuesday 8 June 2021 IGA Baringa White's Supa IGA
1 Edwards Terrace
Baringa 3.45pm 4.15pm

Hotspots and interstate exposure venues

Hotspots are places in states or territories other than Queensland, or in safe travel zone countries where Queensland health officials have found a lot of people with COVID-19, or places that are at risk of a lot of COVID-19 infections. The Border Restrictions Direction outlines the restrictions that apply to anyone who has been to a COVID-19 hotspot. From 1am AEST Friday 11 June 2021 Greater Melbourne is a declared COVID-19 hotspot.

An interstate exposure venue is identified by another state, territory or Queensland safe travel zone country. This is a place where a person who has been diagnosed with COVID-19 has been. The Interstate Exposure Venues Direction outlines the requirements for anyone who has been to an interstate exposure venue.

Identified dates for current interstate exposure venues

The identified date for an interstate exposure venue is the date and time that determines if you need to quarantine (and whether this is to be at home or in government arranged accommodation) under the Interstate Exposure Venues Direction. This includes people arriving into Queensland and those already in Queensland.

These are the current identified dates for current interstate exposure venues:

State, territory or safe travel zone country Identified date
New South WalesNo identified date*
Victoria 1am AEST 26 May 2021

*If no identified date is listed for venues, it means that no quarantine in government arranged accommodation is required for having been to that location. See the Interstate Exposure Venues Direction for more information. You still will be required to go into hotel quarantine if you have been to a COVID-19 hotspot.


New South Wales exposure venues

If you have been to any of the below interstate exposure venue at the relevant times you must do the following:

  1. immediately travel by private transport directly to your home or accommodation and quarantine
  2. get tested at your earliest opportunity
  3. complete the online contact tracing form by clicking on the name for the relevant location in the table below. A pop up window will appear with specific advice for that location and a link to the form.
    If you are unable to complete the contact tracing form please call 134 COVID (134 268).
  4. continue to quarantine even after receiving a negative result. After you complete the contact tracing form you will be contacted by Queensland Health.

Notes about the New South Wales interstate exposure venues:

Swipe small iconOn a mobile? Swipe to see all columns. This table last updated 12 Jun 2021 11:12am.

DatePlaceSuburb Arrival time Departure time
Tuesday 1 June 2021 Caltex Narrandera
1 Newell Highway
Gillenbah, NSW 10.30am 11am
Tuesday 1 June 2021 Lake Forbes Motel
8 Junction Street
Forbes, NSW 1.30pm 11.59pm
Tuesday 1 June 2021 The Bakehouse
15 Templar Street
Forbes, NSW 2.30pm 2.50pm
Tuesday 1 June 2021 Browns Sportspower
137 Rankin Street
Forbes, NSW 3pm 3.30pm
Tuesday 1 June 2021 Vandenberg Hotel
7 Court Street
Forbes, NSW 6pm 7.45pm
Wednesday 2 June 2021 Lake Forbes Motel
8 Junction Street
Forbes, NSW 12am 10am
Wednesday 2 June 2021 Brew Coffee Bar
1/99 Lachlan Street
Forbes, NSW 7.30am 9.20am
Wednesday 2 June 2021 Shell Petrol Station
Corner of Victoria and Whylandra Street
Dubbo, NSW 11.15am 11.30am
Wednesday 2 June 2021 Best and Less
95 Macquarie Street
Dubbo, NSW 12.30pm 12.50pm
Wednesday 2 June 2021 CSC - Church Street Cafe
15 Church Street
Dubbo, NSW 12.45pm 2pm
Wednesday 2 June 2021 Homestead Motel
101 Cobra Street
Dubbo, NSW 12pm 11.59pm
Wednesday 2 June 2021 Chemist Warehouse
166 Macquarie Street
Dubbo, NSW 1.45pm 2pm
Wednesday 2 June 2021 Coles Dubbo
Bultje Street
Dubbo, NSW 4.30pm 5pm
Wednesday 2 June 2021 Reading Cinema Cinema 5 'Wrath of Man'
49 Macquarie Street
Dubbo, NSW 6.30pm 9pm
Wednesday 2 June 2021 Reading Cinemas Dubbo
49 Macquarie Street
Dubbo, NSW 6.30pm 9pm
Thursday 3 June 2021 Homestead Motel
101 Cobra Street
Dubbo, NSW 12am 10am
Thursday 3 June 2021 PKs Bakery
105 Cobra Street
Dubbo, NSW 7.30am 8.45am
Thursday 3 June 2021 Coles Express Coonabarabran
2-6 John Street
Coonabarabran, NSW 11.15am 11.45am
Thursday 3 June 2021 Cafe omega
145 Balo Street
Moree, NSW 1.30pm 4.30pm
Thursday 3 June 2021 Gwydir Thermal Pools Motel and Caravan park (Reception only)
4 Amaroo Drive
Moree, NSW 1.45pm 2pm
Thursday 3 June 2021 Gwydir Thermal Pools Motel and Caravan Park
4 Amaroo Drive
Moree, NSW 1.45pm 11.59pm
Thursday 3 June 2021 Woolworths Moree
215 Balo Street
Moree, NSW 3.30pm 4.30pm
Thursday 3 June 2021 ASSEF’s clothing store
139-143 Balo Street
Moree, NSW 3pm 3.30pm
Friday 4 June 2021 Gwydir Thermal Pools Motel and Caravan Park
4 Amaroo Drive
Moree, NSW 12am 11.59pm
Friday 4 June 2021 Cafe omega
145 Balo Street
Moree, NSW 7am 9.30am
Friday 4 June 2021 Cafe omega
145 Balo Street
Moree, NSW 11.50am 2pm
Friday 4 June 2021 Amaroo Tavern
Amaroo Drive
Moree, NSW 4.50pm 6.30pm
Saturday 5 June 2021 Gwydir Thermal Pools Motel and Caravan Park
4 Amaroo Drive
Moree, NSW 12am 6am

Victoria exposure venues

If you have been to any of the below interstate exposure venue at the relevant times you must do the following:

  1. immediately travel by private transport directly to your home or accommodation and quarantine
  2. get tested at your earliest opportunity
  3. complete the online contact tracing form by clicking on the name for the relevant location in the table below. A pop up window will appear with specific advice for that location and a link to the form.
    If you are unable to complete the contact tracing form please call 134 COVID (134 268).
  4. continue to quarantine even after receiving a negative result. After you complete the contact tracing form you will be contacted by Queensland Health.

Notes about the Victoria interstate exposure venues:

Swipe small iconOn a mobile? Swipe to see all columns. This table last updated 14 Jun 2021 9:08am.

DatePlaceSuburb Arrival time Departure time
Monday 31 May 2021 Arcare Maidstone (Magnolia Unit)
31 Hampstead Rd
Maidstone, Vic 12am 11.59pm
Monday 31 May 2021 Arcare Maidstone (Communal facilities)
31 Hampstead Rd
Maidstone, Vic 12am 11.59pm
Monday 31 May 2021 7-Eleven Campbellfield
1603 Sydney Road
Campbellfield, Vic 6.13am 6.48am
Monday 31 May 2021 Probuild Construction Site
100 Queen Street
Melbourne, Vic 7am 4pm
Monday 31 May 2021 World Shiner
227 Collins Street
Melbourne, Vic 9am 4.30pm
Monday 31 May 2021 Shannakian Fine Jewellery
Suite 505, 227 Collins St
Melbourne, Vic 9am 4.30pm
Monday 31 May 2021 Levels 4 and 5 all areas
227 Collins St
Melbourne, Vic 9am 4.30pm
Monday 31 May 2021 Aki Sushi
105 Queen St
Melbourne, Vic 9.28am 10.03am
Monday 31 May 2021 Merrifield City Shopping Centre
270 Donnybrook Road
Mickleham, Vic 9.45am 10.40am
Monday 31 May 2021 Arna Setters and Jewellery
Level 5, 227 Collins St
Melbourne, Vic 10am 4.30pm
Monday 31 May 2021 Woolworths - Bundoora Square Shopping Centre
Settlement Rd & Plenty Rd, Bundoora Square Shopping Centre
Bundoora, Vic 12pm 12.40pm
Monday 31 May 2021 Male public toilets
225 Bourke Street
Melbourne, Vic 1pm 2.30pm
Monday 31 May 2021 OPSM 233 Collins Street
Shop 2, 233-239 Collins Street
Melbourne, Vic 2.30pm 2.45pm
Monday 31 May 2021 mycar Tyre and Auto Sydenham
399 Melton Highway
Taylors Lakes, Vic 2.30pm 4.15pm
Monday 31 May 2021 Costco Wholesale Docklands
381 Footscray Road
Docklands, Vic 3.30pm 4.20pm
Monday 31 May 2021 Australia Post - Craigieburn Central
340 Craigieburn Rd
Craigieburn, Vic 3.45pm 4.30pm
Monday 31 May 2021 Craigieburn Central
340 Craigieburn Rd
Craigieburn, Vic 4pm 5.30pm
Monday 31 May 2021 Quality Fresh Meats - Craigieburn Central
340 Craigieburn Rd
Craigieburn, Vic 4pm 5.30pm
Monday 31 May 2021 Fergusson Plarre Bakehouse - Craigieburn Central
340 Craigieburn Rd
Craigieburn, Vic 4pm 5.30pm
Monday 31 May 2021 HS Quality Food - Craigieburn Central
340 Craigieburn Rd
Craigieburn, Vic 4pm 5.30pm
Monday 31 May 2021 Pinoy Tayo Asian Grocery - Craigieburn Central
340 Craigieburn Rd
Craigieburn, Vic 4pm 5.30pm
Monday 31 May 2021 Fish Pier - Craigieburn Central
340 Craigieburn Rd
Craigieburn, Vic 4pm 5.30pm
Monday 31 May 2021 Coles Express (case attended venue)
127 Gourlay Road
Taylors Hill, Vic 4.30pm 5pm
Tuesday 1 June 2021 Arcare Maidstone (Magnolia Unit)
31 Hampstead Rd
Maidstone, Vic 12am 11.59pm
Tuesday 1 June 2021 Arcare Maidstone (Communal facilities)
31 Hampstead Rd
Maidstone, Vic 12am 11.59pm
Tuesday 1 June 2021 Coles Express (case attended venue)
410 Melton Highway
Taylors Lakes, Vic 5.30am 5.45am
Tuesday 1 June 2021 Probuild Construction Site
100 Queen Street
Melbourne, Vic 7am 4pm
Tuesday 1 June 2021 Levels 4 and 5 all areas
227 Collins St
Melbourne, Vic 9am 4.30pm
Tuesday 1 June 2021 Psarakos Market
2/8 Clarendon Street
Thornbury, Vic 10.30am 11.30am
Wednesday 2 June 2021 Arcare Maidstone (Magnolia Unit)
31 Hampstead Rd
Maidstone, Vic 12am 11.59pm
Wednesday 2 June 2021 Arcare Maidstone (Communal facilities)
31 Hampstead Rd
Maidstone, Vic 12am 11.59pm
Wednesday 2 June 2021 Probuild Construction Site
100 Queen Street
Melbourne, Vic 7am 4pm
Wednesday 2 June 2021 Levels 4 and 5 all areas
227 Collins St
Melbourne, Vic 9am 4.30pm
Wednesday 2 June 2021 Aki Sushi
105 Queen St
Melbourne, Vic 9.21am 9.56am
Wednesday 2 June 2021 Woolworths Preston South & Attached BWS (Case attended Woolworths & BWS)
50 Plenty Road
Preston South, Vic 12pm 12.45pm
Wednesday 2 June 2021 BP Greenvale
910 Mickleham Rd
Greenvale, Vic 5.25pm 5.58pm
Thursday 3 June 2021 Arcare Maidstone (Magnolia Unit)
31 Hampstead Rd
Maidstone, Vic 12am 11.59pm
Thursday 3 June 2021 Arcare Maidstone (Communal facilities)
31 Hampstead Rd
Maidstone, Vic 12am 11.59pm
Thursday 3 June 2021 Metro Train Upfield Line (Case travelled on Public Transport )
Merlynston Station to Flinders Street Station
Public Transport, Vic 6.03am 6.34am
Thursday 3 June 2021 7 Eleven Yarraville
Cnr Williamstown and Somerville Roads
Yarraville, Vic 6.30am 6.50am
Thursday 3 June 2021 Probuild Construction Site
100 Queen Street
Melbourne, Vic 7am 4pm
Thursday 3 June 2021 Levels 4 and 5 all areas
227 Collins St
Melbourne, Vic 9am 4.30pm
Thursday 3 June 2021 Aki Sushi
105 Queen St
Melbourne, Vic 9.12am 9.52am
Thursday 3 June 2021 Australia Post - Highlands Shopping Centre
Shop 8/300-322 Grand Blvd
Craigieburn, Vic 10.45am 12.30pm
Thursday 3 June 2021 Woolworths Metro Little Collins St
360 Little Collins St
Melbourne, Vic 12.10pm 12.50pm
Thursday 3 June 2021 Yarra Tram 19 (Case travelled on Public Transport )
19 Tram to North Coburg (Collins St/Elizabeth St (stop #2) to Coburg Market/Sydney Rd (stop #33)
Public Transport, Vic 3.32pm 4.10pm
Thursday 3 June 2021 Subway Campbellfield
BP Service Station, 1489 Hume Highway
Campbellfield, Vic 3.35pm 4.05pm
Thursday 3 June 2021 McDonald's Campbellfield
1603 Hume Highway
Campbellfield, Vic 3.45pm 4.30pm
Thursday 3 June 2021 Metro Train Upfield Line (Case travelled on Public Transport )
Melbourne Central Station to Upfield Station
Public Transport, Vic 3.55pm 4.29pm
Friday 4 June 2021 Arcare Maidstone (Magnolia Unit)
31 Hampstead Rd
Maidstone, Vic 12am 11.59pm
Friday 4 June 2021 Arcare Maidstone (Communal facilities)
31 Hampstead Rd
Maidstone, Vic 12am 11.59pm
Friday 4 June 2021 Metro Train Upfield Line (Case travelled on Public Transport )
Merlynston Station to Flinders Street Station
Public Transport, Vic 6.03am 6.34am
Friday 4 June 2021 Probuild Construction Site
100 Queen Street
Melbourne, Vic 7am 12.30pm
Friday 4 June 2021 United West Gate South (Soutbound)
2 West Gate Freeway
Port Melbourne, Vic 2pm 2.30pm
Friday 4 June 2021 Metro Train Upfield Line (Case travelled on Public Transport )
Melbourne Central Station to Upfield Station
Public Transport, Vic 3.55pm 4.29pm
Friday 4 June 2021 7 Eleven Maribyrnong
32 Raleigh Road & Navigator Street
Maribyrnong, Vic 8.05pm 8.20pm
Saturday 5 June 2021 Arcare Maidstone (Magnolia Unit)
31 Hampstead Rd
Maidstone, Vic 12am 11.59pm
Saturday 5 June 2021 Arcare Maidstone (Communal facilities)
31 Hampstead Rd
Maidstone, Vic 12am 11.59pm
Saturday 5 June 2021 Summer Hill Shopping Village - Summerhill Medical Centre (case attended venue)
Shop 18A/830 Plenty Road
Reservoir, Vic 8.45am 10.30am
Saturday 5 June 2021 AMPOL
Cnr of Dalton Rd & Wood St
Thomastown, Vic 10.45am 11.25am
Saturday 5 June 2021 The Old Paper Shop Deli
266-268 Clarendon Street
South Melbourne, Vic 10.50am 11.15am
Saturday 5 June 2021 Chemist Warehouse Southbank
Shops 2 and 3, 153 to 159 Sturt Street
Southbank, Vic 12.30pm 1pm
Saturday 5 June 2021 IGA Sturt Street Plus Liquor
151 Sturt Street
Southbank, Vic 12.45pm 1pm
Sunday 6 June 2021 Chemist Warehouse Southbank
Shops 2 and 3, 153 to 159 Sturt Street
Southbank, Vic 10am 10.10am
Sunday 6 June 2021 Chemist Warehouse South Melbourne
310 Clarendon Street
South Melbourne, Vic 10.10am 10.20am
Sunday 6 June 2021 Coles - Bundoora Square Shopping Centre
Settlement Rd & Plenty Rd, Bundoora Square Shopping Centre
Bundoora, Vic 12pm 1pm
Monday 7 June 2021 Coles Bundoora Square
Settlement Rd & Plenty Rd, Bundoora Square Shopping Centre
Bundoora, Vic 12pm 1pm
Monday 7 June 2021 Coles - Warringal Shopping Centre
Burgundy St & Rosanna Rd
Heidelberg, Vic 4.20pm 5.20pm
Monday 7 June 2021 BP Thomastown
72 Keon Parade
Thomastown, Vic 6pm 6.30pm
Monday 7 June 2021 Souvlaki GR Thornbury (case attended venue)
665 High Street
Thornbury, Vic 8.14pm 8.54pm
Tuesday 8 June 2021 Marco Fine Food & Groceries - Reservoir Central
Shop 8, 830 Plenty Rd
Reservoir, Vic 12pm 12.30pm
Tuesday 8 June 2021 Boyd Community Hub
207 City Rd
Southbank, Vic 2.45pm 3.45pm
Tuesday 8 June 2021 Boyd Community Hub - Maternal Child & Family Health Services
207 City Rd
Southbank, Vic 2.45pm 3.45pm
Tuesday 8 June 2021 Boyd Community Hub - Park play area
207 City Rd
Southbank, Vic 3.30pm 4.30pm
Tuesday 8 June 2021 Woolworths Melbourne Square
Shop 1/10 Hoff Boulevard
Southbank, Vic 4pm 5.30pm
Tuesday 8 June 2021 Bunnings Thomastown
11 Dalton Rd
Thomastown, Vic 5.20pm 6.10pm
Wednesday 9 June 2021 Freshwater Place
4 Freshwater Place
Southbank, Vic 8.40am 9.25am
Wednesday 9 June 2021 Freshwater Place
4 Freshwater Place
Southbank, Vic 4.35pm 5.30pm
Thursday 10 June 2021 Freshwater Place
4 Freshwater Place
Southbank, Vic 8.40am 9.25am
Thursday 10 June 2021 Freshwater Place
4 Freshwater Place
Southbank, Vic 4.35pm 5.30pm
Friday 11 June 2021 Freshwater Place
4 Freshwater Place
Southbank, Vic 8.40am 9.25am
Friday 11 June 2021 Freshwater Place
4 Freshwater Place
Southbank, Vic 4.50pm 5.40pm
Friday 11 June 2021 McDonald's Freshwater Place
Freshwater Pl
Southbank, Vic 5pm 5.30pm



To prevent the spread:

  • Stay home if you are sick
  • If you have any COVID-19 symptoms, no matter how mild, get tested then isolate at home until you get the results and your symptoms resolve
  • Stay 1.5 metres away from other people—think two big steps
  • Wash your hands with soap and water, or hand sanitiser
  • Leave a location if it is crowded.

If you have any concerns about your health, or are unsure if you need to get tested or isolate, or contact 134 COVID (134 268).

Contact tracing for COVID-19

If a person gets a positive test result for COVID-19, we do what is called ‘contact tracing’. This is to prevent the virus spreading further through the community. It is the same process that we use with other contagious viruses like measles.

As part of this process, we speak to the sick person to find out who might have had close contact with them when they would have been infectious.

If there are people who had close contact with the sick person, our staff get in touch with them directly. If they start showing symptoms, we get them assessed faster and take the right action.

If we can’t find the people who had been in close contact with a person who tested positive, we will issue an alert on our website and through media and social media. This lists the dates, times and places where the sick person was. We ask the public who may have had contact with that sick person at one of those times or places to contact us.

Close contact

A close contact is a person who has:

  • had face-to-face contact for any amount of time or shared a closed space for at least 1 hour with a confirmed case during their infectious period
  • been to a venue or location where the risk of transmission is considered high based on public health assessment.

The local public health unit will tell you if you have been deemed a close contact of someone who has COVID-19. They may direct you to quarantine for 14 days. If you get sick with any COVID-19 symptoms during that period, even mild, get tested immediately.

If you haven’t already been contacted by health authorities and think you should be deemed a close contact of a confirmed case, call 134 COVID (134 268).

Hoax COVID-19 messages

We have received reports of COVID-19 themed hoax text messages (SMS) and emails, for example, notifying people they are a close contact to a confirmed COVID-19 positive case. These messages usually include a link or may ask for personal information including banking or superannuation details.

If you receive one of these messages, delete the message and do not click the link or provide personal or financial information. If you are a genuine close contact the Public Health Team will continue to attempt to make contact. To verify if a message received is genuine, call the public health unit closest to you.

If you have already clicked the link, or given personal or financial information to the sender, contact your financial institution immediately for advice. For more information visit the Australian Competition and Consumer Commission: Scam watch.

How we classify COVID-19 cases

  • Overseas acquired: the person was infected while in another country
  • Interstate acquired: the person was infected in another Australian state
  • Locally acquired—close contact with confirmed case: the person was infected in Queensland, but the source of the infection has been identified, for example a household or workplace contact.
  • Locally acquired—no known contact (may also be called community transmission): the person was infected in Queensland and the source of the infection hasn't been found through contact tracing and further testing.

Sustained community transmission is when we have multiple cases of locally acquired COVID-19 where the contact tracing and testing is unable to identify how the person was infected.

This means that the virus has been passed to one or more people, who have then gone on to infect other people. When this happens, the virus can begin spreading very quickly and additional restrictions may be put in place to stop the spread.

We use genomic (DNA) sequencing to compare samples of confirmed cases and link them to other known cases.