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Contact tracing — coronavirus (COVID-19)

Active contact tracing alerts

Queensland has current contact tracing alerts and related public health advice.

Interstate locations

For advice for the following interstate locations refer to the NSW Health website

• Byron Bay - Friday 26 March to Sunday 28 March
• Suffolk Park - Friday 26 March to Sunday 28 March
• Ewingsdale - Sunday 28 March
• Ballina - Sunday 28 March
• East Ballina - Sunday 28 March
• Lennox Head - Sunday 28 March

Historic venue information

The locations below were visited by a person who had COVID-19 more than 14 days ago.  These venues are part of an active cluster investigation.

If you have been to any of the below locations at the relevant times you should:

• if you have COVID-19 symptoms get tested immediately and quarantine at home until you receive a negative result
• if you have been unwell after visiting one of these venues, see your GP
• continue to monitor for COVID-19 symptoms and get tested if you feel unwell.

On a mobile? Swipe to see all columns. This table last updated 08 Apr 2021 12:48pm.

Contact tracing self-assessment

Please complete the following questions to find out what to do next if you have been in one of these locations.

To prevent the spread:

• Stay home if you are sick
• If you have any COVID-19 symptoms, no matter how mild, get tested then isolate at home until you get the results and your symptoms resolve
• Stay 1.5 metres away from other people—think two big steps
• Wash your hands with soap and water, or hand sanitiser
• Leave a location if it is crowded.

If you have any concerns about your health, or are unsure if you need to get tested or isolate, or contact 13 HEALTH (13 43 25 84).

Contact tracing for COVID-19

If a person gets a positive test result for COVID-19, we do what is called ‘contact tracing’. This is to prevent the virus spreading further through the community. It is the same process that we use with other contagious viruses like measles.

As part of this process, we speak to the sick person to find out who might have had close contact with them when they would have been infectious.

If there are people who had close contact with the sick person, our staff get in touch with them directly. If they start showing symptoms, we get them assessed faster and take the right action.

If we can’t find the people who had been in close contact with a person who tested positive, we will issue an alert on our website and through media and social media. This lists the dates, times and places where the sick person was. We ask the public who may have had contact with that sick person at one of those times or places to contact us.

Close contact

A close contact is a person who has:

• had face-to-face contact for any amount of time or shared a closed space for at least 1 hour with a confirmed case during their infectious period
• been to a venue or location where the risk of transmission is considered high based on public health assessment.

The local public health unit will tell you if you have been deemed a close contact of someone who has COVID-19. They may direct you to quarantine for 14 days. If you get sick with any COVID-19 symptoms during that period, even mild, get tested immediately.

If you haven’t already been contacted by health authorities and think you should be deemed a close contact of a confirmed case, call 13 HEALTH (13 43 25 84).

Hoax COVID-19 messages

We have received reports of COVID-19 themed hoax text messages (SMS) and emails, for example, notifying people they are a close contact to a confirmed COVID-19 positive case. These messages usually include a link or may ask for personal information including banking or superannuation details.

If you receive one of these messages, delete the message and do not click the link or provide personal or financial information. If you are a genuine close contact the Public Health Team will continue to attempt to make contact. To verify if a message received is genuine, call the public health unit closest to you.

If you have already clicked the link, or given personal or financial information to the sender, contact your financial institution immediately for advice. For more information visit the Australian Competition and Consumer Commission: Scam watch.