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Contact tracing — coronavirus (COVID-19)

Queensland has current contact tracing alerts and related public health advice.

Close contacts – get tested immediately and quarantine for 14 days

If you have been to any of the below locations at the relevant times you should:

  • get tested immediately even if you have no symptoms
  • quarantine at home immediately for 14 days since attending those venues
  • complete the contact tracing self-assessment if you have not already been contacted by Queensland Health in relation to this potential exposure
  • watch for COVID-19 symptoms and get retested if you feel unwell
  • stay quarantined even if you get a negative test until 14 days have passed since you were last there. It can take 14 days before you may show symptoms or test positive.

Swipe small iconOn a mobile? Swipe to see all columns. This table last updated 19 Jan 2021 10:45am.

DatePlaceSuburb Arrival time Departure time
Tuesday 5 January Bunnings Warehouse Acacia Ridge 2.00pm 2.40pm
Wednesday 6 January Sunnybank Cellars (formerly Lucky Star Bottler) Hellawell Road, Sunnybank Hills 2.05pm 2.15pm

Low risk contacts – monitor for symptoms

If you have been to any of the below locations at the relevant times you should:

  • monitor for COVID-19 symptoms
  • If any symptoms occur, get tested and quarantine at home until you receive a negative result

Swipe small iconOn a mobile? Swipe to see all columns. This table last updated 10 Jan 2021 7:54pm.

DatePlaceSuburb Arrival time Departure time
Wednesday 6 January Cappriccios Italian Pizza Restaurant
Take-away only, waited outside
Maleny 6.30pm 7.00pm
Thursday 7 January Purple Palate Cellars Maleny 4.15pm 4.25pm
Thursday 7 January Woolworths Supermarket Maleny 4.30pm 4.50pm
Flight NumberAirlineOriginDestination Date of arrival Arrival time
JQ570 JetstarMelbourne Brisbane 5 January 2021 11pm AEST

Please note that public contact tracing alerts are removed after 14 days or as they are no longer applicable.

Contact tracing self-assessment

Please complete the following questions to find out what to do next if you have been in one of these locations.

Question Id Question TestResponseNext

Q1

Have you been in a location listed above?

Yes

Q2

  

No

Outcome1

Q2

Were you at the location at the date and time or flight rows listed in the alert?

Yes

Q2a

  

No, another time

Outcome1

Q2a

Were you at any of the locations listed as close contact above?

YesOutcome8
  No

Q3

Q3

Have you been contacted by a Public Health Officer

Yes

Q4

  

No

Q6

Q4 Have you been advised by public health to quarantine? Yes Q5
   No Q7
Q5

Do you have any COVID-19 symptoms?

FeverFever
CoughCough
Sore throatSore throat
Shortness of breathShortness of breath
Runny noseRunny nose
FatigueFatigue
DiarrhoeaDiarrhoea
Vomiting or nauseaVomiting or nausea
Loss of smellLoss of tasteLoss of smell and/or taste

Other symptoms people may experience include muscle or joint pain, and loss of appetite.

Yes Outcome2        
   No Outcome3
Q6 Do you have any COVID-19 symptoms?
FeverFever
CoughCough
Sore throatSore throat
Shortness of breathShortness of breath
Runny noseRunny nose
FatigueFatigue
DiarrhoeaDiarrhoea
Vomiting or nauseaVomiting or nausea
Loss of smellLoss of tasteLoss of smell and/or taste

Other symptoms people may experience include muscle or joint pain, and loss of appetite.

Yes Outcome4
   No Outcome5
Q7

Do you have any COVID-19 symptoms?

FeverFever
CoughCough
Sore throatSore throat
Shortness of breathShortness of breath
Runny noseRunny nose
FatigueFatigue
DiarrhoeaDiarrhoea
Vomiting or nauseaVomiting or nausea
Loss of smellLoss of tasteLoss of smell and/or taste

Other symptoms people may experience include muscle or joint pain, and loss of appetite.

Yes Outcome6
   No Outcome7










To prevent the spread:

  • Stay home if you are sick
  • If you have any COVID-19 symptoms, no matter how mild, get tested then isolate at home until you get the results and your symptoms resolve
  • Stay 1.5 metres away from other people—think two big steps
  • Wash your hands with soap and water, or hand sanitiser
  • Leave a location if it is crowded.

If you have any concerns about your health, or are unsure if you need to get tested or isolate, or contact 13 HEALTH (13 43 25 84).

Contact tracing for COVID-19

If a person gets a positive test result for COVID-19, we do what is called ‘contact tracing’. This is to prevent the virus spreading further through the community. It is the same process that we use with other contagious viruses like measles.

As part of this process, we speak to the sick person to find out who might have had close contact with them when they would have been infectious.

If there are people who had close contact with the sick person, our staff get in touch with them directly. If they start showing symptoms, we get them assessed faster and take the right action.

If we can’t find the people who had been in close contact with a person who tested positive, we will issue an alert on our website and through media and social media. This lists the dates, times and places where the sick person was. We ask the public who may have had contact with that sick person at one of those times or places to contact us.

Close contact

A close contact is a person who has:

  • had face-to-face contact for any amount of time or shared a closed space for at least 1 hour with a confirmed case during their infectious period
  • been to a venue or location where the risk of transmission is considered high based on public health assessment.

The local public health unit will tell you if you have been deemed a close contact of someone who has COVID-19. They may direct you to quarantine for 14 days. If you get sick with any COVID-19 symptoms during that period, even mild, get tested immediately.

If you haven’t already been contacted by health authorities and think you should be deemed a close contact of a confirmed case, call 13 HEALTH (13 43 25 84).

Hoax COVID-19 messages

We have received reports of COVID-19 themed hoax text messages (SMS) and emails, for example, notifying people they are a close contact to a confirmed COVID-19 positive case. These messages usually include a link or may ask for personal information including banking or superannuation details.

If you receive one of these messages, delete the message and do not click the link or provide personal or financial information. If you are a genuine close contact the Public Health Team will continue to attempt to make contact. To verify if a message received is genuine, call the public health unit closest to you.

If you have already clicked the link, or given personal or financial information to the sender, contact your financial institution immediately for advice. For more information visit the Australian Competition and Consumer Commission: Scam watch.

How we classify COVID-19 cases

  • Overseas acquired: the person was infected while in another country
  • Interstate acquired: the person was infected in another Australian state
  • Locally acquired—close contact with confirmed case: the person was infected in Queensland, but the source of the infection has been identified, for example a household or workplace contact.
  • Locally acquired—no known contact (may also be called community transmission): the person was infected in Queensland and the source of the infection hasn't been found through contact tracing and further testing.

Sustained community transmission is when we have multiple cases of locally acquired COVID-19 where the contact tracing and testing is unable to identify how the person was infected.

This means that the virus has been passed to one or more people, who have then gone on to infect other people. When this happens, the virus can begin spreading very quickly and additional restrictions may be put in place to stop the spread.

We use genomic (DNA) sequencing to compare samples of confirmed cases and link them to other known cases.