Contact tracing — coronavirus (COVID-19)
Queensland has current contact tracing alerts and related public health advice.
Close contacts – get tested immediately and quarantine for 14 days
If you have been to any of the below locations at the relevant times you should:
- get tested immediately even if you have no symptoms
- quarantine at home immediately for 14 days since attending those venues
- complete the contact tracing self-assessment if you have not already been contacted by Queensland Health in relation to this potential exposure
- watch for COVID-19 symptoms and get retested if you feel unwell
- stay quarantined even if you get a negative test until 14 days have passed since you were last there. It can take 14 days before you may show symptoms or test positive.
On a mobile? Swipe to see all columns. This table last updated 19 Jan 2021 10:45am.
| Date | Place | Suburb | Arrival time | Departure time |
|---|---|---|---|---|
| Tuesday 5 January | Bunnings Warehouse | Acacia Ridge | 2.00pm | 2.40pm |
| Wednesday 6 January | Sunnybank Cellars (formerly Lucky Star Bottler) | Hellawell Road, Sunnybank Hills | 2.05pm | 2.15pm |
Low risk contacts – monitor for symptoms
If you have been to any of the below locations at the relevant times you should:
- monitor for COVID-19 symptoms
- If any symptoms occur, get tested and quarantine at home until you receive a negative result
On a mobile? Swipe to see all columns. This table last updated 10 Jan 2021 7:54pm.
| Date | Place | Suburb | Arrival time | Departure time |
|---|---|---|---|---|
| Wednesday 6 January |
Cappriccios Italian Pizza Restaurant Take-away only, waited outside | Maleny | 6.30pm | 7.00pm |
| Thursday 7 January | Purple Palate Cellars | Maleny | 4.15pm | 4.25pm |
| Thursday 7 January | Woolworths Supermarket | Maleny | 4.30pm | 4.50pm |
| Flight Number | Airline | Origin | Destination | Date of arrival | Arrival time |
|---|---|---|---|---|---|
| JQ570 | Jetstar | Melbourne | Brisbane | 5 January 2021 | 11pm AEST |
Please note that public contact tracing alerts are removed after 14 days or as they are no longer applicable.
If you have concerns or are unsure if you need to get tested or isolate, please call 13 HEALTH (13 43 25 84).
Contact tracing self-assessment
Please complete the following questions to find out what to do next if you have been in one of these locations.
| Question Id | Question Test | Response | Next |
|---|---|---|---|
Q1 | Have you been in a location listed above? | Yes | Q2 |
No | Outcome1 | ||
Q2 | Were you at the location at the date and time or flight rows listed in the alert? | Yes | Q2a |
No, another time | Outcome1 | ||
| Q2a | Were you at any of the locations listed as close contact above? | Yes | Outcome8 |
| No | Q3 | ||
Q3 | Have you been contacted by a Public Health Officer | Yes | Q4 |
No | Q6 | ||
| Q4 | Have you been advised by public health to quarantine? | Yes | Q5 |
| No | Q7 | ||
| Q5 | Do you have any COVID-19 symptoms?  Fever Cough Sore throat Shortness of breath Runny nose Fatigue Diarrhoea Vomiting or nausea  Loss of smell and/or tasteOther symptoms people may experience include muscle or joint pain, and loss of appetite. | Yes | Outcome2 |
| No | Outcome3 | ||
| Q6 | Do you have any COVID-19 symptoms? FeverCoughSore throatShortness of breathRunny noseFatigueDiarrhoeaVomiting or nauseaLoss of smell and/or taste Other symptoms people may experience include muscle or joint pain, and loss of appetite. | Yes | Outcome4 |
| No | Outcome5 | ||
| Q7 | Do you have any COVID-19 symptoms? FeverCoughSore throatShortness of breathRunny noseFatigueDiarrhoeaVomiting or nauseaLoss of smell and/or tasteOther symptoms people may experience include muscle or joint pain, and loss of appetite. | Yes | Outcome6 |
| No | Outcome7 |
There is little risk that you have been exposed to COVID-19 in this instance. It is important for all people to:
- Stay home if you are sick
- Get tested if you have any COVID-19 symptoms, no matter how mild, and isolate until you get the results and your symptoms resolve.
- Stay 1.5 metres away from other people—think two big steps
- Wash your hands with soap and water, or hand sanitiser
- Leave any location if it is crowded.
If you have any concerns about your health, contact your doctor or 13 HEALTH (13 43 25 84).
Please immediately get tested and return home to isolate until you get your test result.
If your test is positive, public health will contact you to discuss next steps.
If your test is negative, you will need to still complete your full quarantine period.
Please monitor your health and immediately get tested if you get any COVID-19 symptoms.
You will need to still complete your full quarantine period even if you have no symptoms. Please follow the advice given to you by the public health officer.
Please immediately get tested and return home to isolate until you get your test result.
Complete the form below for further public health assessment.
Please monitor your health and immediately get tested if you get any COVID-19 symptoms and isolate at home until you get the results and your symptoms resolve.
Complete the form below for further public health assessment.
Please immediately get tested and return home to isolate until you get your test result.
If your test is positive, public health will contact you to discuss next steps.
If your test is negative, it is recommended that you continue to stay at home until your symptoms have resolved.
Please monitor your health and immediately get tested if you get any COVID-19 symptoms.
Please immediately get tested and return home to quarantine for 14 days from the date you were at the venue.
Complete the form below or call 13 HEALTH (13 43 25 84) for further public health assessment.
To prevent the spread:
- Stay home if you are sick
- If you have any COVID-19 symptoms, no matter how mild, get tested then isolate at home until you get the results and your symptoms resolve
- Stay 1.5 metres away from other people—think two big steps
- Wash your hands with soap and water, or hand sanitiser
- Leave a location if it is crowded.
If you have any concerns about your health, or are unsure if you need to get tested or isolate, or contact 13 HEALTH (13 43 25 84).
Contact tracing for COVID-19
If a person gets a positive test result for COVID-19, we do what is called ‘contact tracing’. This is to prevent the virus spreading further through the community. It is the same process that we use with other contagious viruses like measles.
As part of this process, we speak to the sick person to find out who might have had close contact with them when they would have been infectious.
If there are people who had close contact with the sick person, our staff get in touch with them directly. If they start showing symptoms, we get them assessed faster and take the right action.
If we can’t find the people who had been in close contact with a person who tested positive, we will issue an alert on our website and through media and social media. This lists the dates, times and places where the sick person was. We ask the public who may have had contact with that sick person at one of those times or places to contact us.
Close contact
A close contact is a person who has:
- had face-to-face contact for any amount of time or shared a closed space for at least 1 hour with a confirmed case during their infectious period
- been to a venue or location where the risk of transmission is considered high based on public health assessment.
The local public health unit will tell you if you have been deemed a close contact of someone who has COVID-19. They may direct you to quarantine for 14 days. If you get sick with any COVID-19 symptoms during that period, even mild, get tested immediately.
If you haven’t already been contacted by health authorities and think you should be deemed a close contact of a confirmed case, call 13 HEALTH (13 43 25 84).
Hoax COVID-19 messages
We have received reports of COVID-19 themed hoax text messages (SMS) and emails, for example, notifying people they are a close contact to a confirmed COVID-19 positive case. These messages usually include a link or may ask for personal information including banking or superannuation details.
If you receive one of these messages, delete the message and do not click the link or provide personal or financial information. If you are a genuine close contact the Public Health Team will continue to attempt to make contact. To verify if a message received is genuine, call the public health unit closest to you.
If you have already clicked the link, or given personal or financial information to the sender, contact your financial institution immediately for advice. For more information visit the Australian Competition and Consumer Commission: Scam watch.
How we classify COVID-19 cases
- Overseas acquired: the person was infected while in another country
- Interstate acquired: the person was infected in another Australian state
- Locally acquired—close contact with confirmed case: the person was infected in Queensland, but the source of the infection has been identified, for example a household or workplace contact.
- Locally acquired—no known contact (may also be called community transmission): the person was infected in Queensland and the source of the infection hasn't been found through contact tracing and further testing.
Sustained community transmission is when we have multiple cases of locally acquired COVID-19 where the contact tracing and testing is unable to identify how the person was infected.
This means that the virus has been passed to one or more people, who have then gone on to infect other people. When this happens, the virus can begin spreading very quickly and additional restrictions may be put in place to stop the spread.
We use genomic (DNA) sequencing to compare samples of confirmed cases and link them to other known cases.