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Tune into warnings!

Emergency Services use a range of methods to warn the community about severe weather and other emergencies that require preparation and action at the household level.

When warnings are issued you may be directed to:

  • Finalise preparations
  • Secure items around your home
  • Activate your Emergency Plan
  • Shelter in place, or
  • Commence evacuation to your predetermined safer location

Warnings are urgent—you will need to act immediately on the information provided.

1. Tune in:

  • Tune your battery powered radio to your local radio station to listen for weather and warning updates.
  • Turn your television to your local station to watch and listen for warning updates.

2. Log on:

3. Listen out:

  • For the Standard Emergency Warning Signal (SEWS) used at the beginning of serious warnings.
  • For Emergency Alert voice messages to your landline and text messages to your mobile telepohone.
  • For local community safety announcements (radio and television) for updates.
  • For sirens and loud—hailer announcements, that Emergency Services may use in certain circumstances.
  • For Emergency Services personnel who may door—knock your area to pass on warnings.

4. and Act:

  • Act immediately on the advice provided
  • Ensure all householders are aware of the warning and advice provided. Check on neighbours and friends who may need special assistance
  • Activate your Household Emergency Plan
  • Locate and collect your Emergency Kit
  • Activate your evacuation arrangements if required.
  • More information on weather warnings:
  • Queensland Tropical Cyclone Warnings 1300 659 212
  • Queensland Land Weather and Flood Warnings 1300 659 219
  • Queensland Coastal Marine Warnings 1300 360 427
  • Queensland General Warnings 1900 969 922 (call costs apply)
  • Australian Tsunami Threat Innformation (1300 TSUNAMI)—1300 878 6264

Emergency Alert. Be Warned. Be Informed.

Emergency Alert is a telephone warning system that authorities can use to provide warnings to communities.

Emergency Alert can be used to send voice alerts via landline telephones based on the location of the handset, and test alerts to mobile phones based on the billing address.

It is for use in a range of emergency situations, including extreme weatehr events and bushfires. You are not charged and will not have to pay for the alert. Importantly, you cannot opt out of receiving emergency alerts.

If you receive an Emergency Alert, you need to listen carefully to the advice provided and act immediately. Voice mesasges will be repeated if you hold the line. You may be directed to finalise prepartions, secure items around your home, shelter in place or commence evacuation to your predetermined safer location. For more information, visit the Disaster website.

stop & listen: Standard Emergency Warning Signal

When warnings are issued for major emergencies, relevant authorities may use the Standard Emergency Warning Signals (SEWS) prior to providing information on the emergency.

SEWS is a wailing siren sound used throughout Australia for serious emergency events such as severe cyclone, bushfire, flood and storm.

When you hear the signal on radio, television or over the phone via Emergency Alert messages, pay careful attention to the information that follows and act immediately on the advice given.

Listen to the SEWS

Emergency contact information

Police—Fire—Ambulance Triple Zero (000) (112 from mobiles)

Bureau of Meteorology

QLD General Warnings 1900 969 922
(call costs apply)
QLD Tropical Cyclone Warnings 1300 659 212
QLD Land Weather and Flood Warnings 1300 659 219
QLD Coastal Marine Warnings 1300 360 427
Australian Tsunami Threat Information 1300 TSUNAMI
1300 878 6264


ABC Local Radio
ABC Local Radio Frequency Finder
Commercial Radio Australia (CRA)

Government, health, education, roads

Standard Emergency Warning Signal (SEWS)
Local Government Directory
Health & Hospitals 13 HEALTH
(13 43 25 84)
Road Closures – South East Queensland 13 19 40
All other Queensland 1300 130 595  


Downed power lines—South East Queensland Energex: 13 19 62
All other Queensland Ergon Energy: 13 16 70
Supply and outages—South East Queensland Energex: 13 62 62  
All other Queensland Ergon Energy: 13 22 96  


Telstra 132 203
Optus 1300 307 937

Animals and wildlife

Wildlife Hotline 1300 130 372  
RSPCA 1300 852 188
Disease Watch Hotline (report Animal Diseases) 1800 675 888
Lost / missing animals   http://

Tune in, log on, listen, and act

Learn about natural hazards and get tips on how you can prepare for:

Harden Up

Harden Up with disaster resilience

Which natural disasters are threats to your home? Being familiar with past weather events that have impacted your community is an important part of preparing for extreme weather events. Whether you are at risk of impact from cyclones and storm surges, severe storms, floods, or bushfires depends on where you live in Queensland.

Harden Up is disaster resilience portal which lets you search past weather events to help you to better understand your level of risk and the actions to take to become more self—reliant during disasters.

Last updated
27 July, 2016

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