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Online services progress

Over the past year we have made it easier for Queenslanders to know what services are available and how to access them.

By the end of 2015 customers will be able to:

  • access more than 250 new and/or improved services online
  • provide proof of identity once and log in online to apply for licences and other services
  • create their own personalised online ‘my account’ for targeted reminders and account information
  • visit the new customer centres and take part in shaping the statewide plan
  • experience consistent service standards
  • see that their feedback is improving services.

More information

The Queensland Government is delivering many other improvements to make services simpler, clearer and quicker for Queenslanders.

To access all Queensland Government services:

Call: 13 QGOV (13 74 68)
Visit: local service outlet

Featured services

Imagining the next generation of government services

Developing personalised and proactive services to citizens based on their individual circumstances and needs.

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New QGov app

It's just become a whole lot easier to access government services, with the launch of a new smartphone app.

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Services made simpler videos

See the services made simpler story on our YouTube playlist.

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First customer centres open

Have a look at our newly opened pilot customer centre in Beaudesert.

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Story so far

Watch our short film about how One-Stop Shop is transforming government service delivery.

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Jimboomba van is on the road

Now packed with many more government services, our mobile customer centre will be at the Woolworths car park on the second week of each month.

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Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
17 August 2015

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