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Principles of engagement on ICT

There are 5 principles that direct our approach to engaging with ICT suppliers:

  • Enabling equitable participation, fair assessment of information requests and appropriate engagement for the relevant activity.
  • Leadership focus on delivering solutions for the benefit of Queensland
  • Ensuring activities are aligned with government priorities, are delivered professionally and risks effectively managed
Problem resolution
  • Timely, effective and equitable problem resolution mechanisms and processes


  • Building and maintaining an effective, co-operative relationship that facilities knowledge sharing and capability development
  • Encourage staff to develop marketplace understanding
  • Mechanisms that build trust and confidence
Application (deliver outcomes)
  • Leading activities to deliver outcomes for the benefit of Queensland
  • Create an environment that fosters innovation and provides opportunities for government and industry
  • Implement and abide by appropriate compliance and confidentiality requirements

By working more closely with industry and agreeing on a preferred way of working we can achieve better outcomes for Queensland.

More information

For more information email

Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
20 July 2016

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