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Access Services

We source solution providers to meet CITEC clients’ business strategies and requirements.

The business provides users with a service-oriented portal allowing them to securely lodge and retrieve information through a transactional utility engine.

Our clients run more than 5 million transactions each year through this Access engine, returning results online within seconds.


The portal enables government-to-government, government-to-business and business-to-government interactions and provides a range of benefits to clients including:

  • a single portal to multiple back-end systems
  • secure transactions
  • user authentication
  • data translation
  • payment and billing facilities
  • national management of data providers, resellers and agency users
  • disaster recovery capabilities.

Best practice approach

CITEC’s Access Services takes a best practice approach to managing its Access engine, which:

  • is consistent with the Information Technology Infrastructure Library (ITIL)
  • is integrated with CITEC’s fully certified ISO 9001 quality system
  • uses Prince2 project management methodologies.

More information

For more information view Access Services on GovNet. Please note: Access to this site is restricted to Queensland Government employees and some other authorised users.

Contact us

Contact CITEC

Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
21 August 2014

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