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Access Services

We source solution providers to meet clients’ business strategies and requirements.

The business provides users with a service-oriented portal allowing them to securely lodge and retrieve information through a transactional utility engine.

Our clients run more than 5 million transactions each year through this Access engine, returning results online within seconds.


The portal enables government-to-government, government-to-business and business-to-government interactions and provides a range of benefits to clients including:

  • a single portal to multiple back-end systems
  • secure transactions
  • user authentication
  • data translation
  • payment and billing facilities
  • national management of data providers, resellers and agency users
  • disaster recovery capabilities.

Best practice approach

Access Services takes a best practice approach to managing its Access engine, which:

  • is consistent with the Information Technology Infrastructure Library (ITIL)
  • is integrated with CITEC’s fully certified ISO 9001 quality system
  • is ISO 27001 certified for its Data Centres
  • uses Prince2 and Agile project management methodologies.

More information

Email Access Services for more information.

Contact us

Contact CITEC

Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
15 May 2017
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