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Access Services

We source solution providers to meet clients’ business strategies and requirements.

The business provides users with a service-oriented portal allowing them to securely lodge and retrieve information through a transactional utility engine.

Our clients run more than 5 million transactions each year through this Access engine, returning results online within seconds.


The portal enables government-to-government, government-to-business and business-to-government interactions and provides a range of benefits to clients including:

  • a single portal to multiple back-end systems
  • secure transactions
  • user authentication
  • data translation
  • payment and billing facilities
  • national management of data providers, resellers and agency users
  • disaster recovery capabilities.

Best practice approach

Access Services takes a best practice approach to managing its Access engine, which:

  • is consistent with the Information Technology Infrastructure Library (ITIL)
  • is integrated with CITEC’s fully certified ISO 9001 quality system
  • is ISO 27001 certified for its Data Centres
  • uses Prince2 and Agile project management methodologies.

More information

Email Access Services for more information.

Contact us

Contact CITEC

Last updated
15 May 2017
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