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Travelling with an assistance dog

If you rely on a guide, hearing or assistance dog, you can organise certification and a handler card so the dog can travel with you:

  • on all public transport in Queensland
  • in most public places in Australia
  • on domestic flights
  • overseas to Australian Quarantine and Inspection Services (AQIS)-approved countries. 


Guide dog badge

To legally accompany you on public transport, your guide, hearing or assistance dog must be certified, and have passed the public access test (PAT).

Find out more about certification and the public access test.

Once certified, you must display the 'guide hearing and assistance dogs' badge (shown on the right) on your dog's coat or harness.

Handler Identity Card

You must also carry a Handler Identity Card, which confirms that your dog is certified.

Applying for a card

To apply for a Handler Identity Card, complete the application form: 

Attach the following items with your application form:

  • certificate of disability from a registered practitioner, including evidence of your disability.
  • certified photograph of yourself
  • photograph of your guide, hearing or assistance dog.
  • proof of identification such as:
    • birth certificate
    • current driver's licence
    • current 18 plus card
    • current Medicare card
    • current passport

Overseas travel

Dogs are only allowed to be brought into Australia from Federal Government-approved countries. This rule applies to all dogs, even returning dogs that originated in Australia.

Contact the Department of Agriculture and Water Resources if you're planning a trip overseas and will be taking your assistance dog:

The department will advise if the country you are travelling to is approved, and provide advice about the import and export permits required for your dog to travel. Your assistance dog will also need to see an Australian Government accredited vet before leaving Australia.

More information

Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated:
30 September 2016
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