Skip links and keyboard navigation

Requesting specialist support

Eligible individuals can request for specialist support from the Queensland Government.

As part of your request, you will be asked questions about your eligibility. You can view the eligibility criteria prior to starting your request for assistance.

How do I request support?

You can request assistance:


Complete the relevant online Request for assistance form below. If you make your request by phone or in person, you are not required to complete the form.

By phone

Contact your local service centre and make your request over the phone with an intake officer. If you do not know which service centre is closest to you, call 13 QGOV (13 74 68) or for TTY users, phone 133 677 and a customer service adviser will help you.

In person

You can go in person to your local service centre. If you do not know which service centre is closest to you, call 13 QGOV (13 74 68) or for TTY users, phone 133 677 and a customer service adviser will help you.

What happens after I request support?

After you contact us to make your request, you will be referred to a Disability Services Service Advisor.

The service advisor will ask some questions about you and your situation, and start to work out the best way that we can help.

This could be by:

  • assisting you to strengthen support relationships with your family and community
  • referring you to community services or support from other agencies
  • organising for you to have an assessment for specialist disability services
  • providing you with emergency and crisis support if necessary.

Further information

National Disability Insurance Scheme (NDIS)

The NDIS is the new way of providing support for people with disability.

As the NDIS is rolled out, eligible people will receive their supports from the NDIS. Find out if the NDIS is available where you live and how to apply for supports.

If the NDIS is not yet available in your area, you can find out more about disability support and services currently available in Queensland.

Creative Commons Attribution 4.0 International (CC BY 4.0)
Last updated:
17 July 2018
  1. Is your feedback about:
  2. (If you chose ‘website’ above)

    Page feedback

    1. How satisfied are you with your experience today? *
  3. (If you chose ‘service’ above)

    Feedback on government services, departments and staff

    Please use our complaints and compliments form.