Monsoonal trough - 25 January to 14 February 2019
Far North, North and North West Queensland
Personal hardship financial assistance has been activated for some communities at this time. Please see below for further information.
Should you be experiencing emotional stress or personal financial hardship from these events, and personal hardship financial assistance has not been activated for your community, you are encouraged to contact your local emergency relief provider or counselling service.
View a list of these providers.
Activation areas
Personal hardship financial assistance has been activated for people impacted by the severe weather event in:
- Burdekin Shire Council, North Queensland
- Burke Shire Council, North West Queensland
- Charters Towers Regional Council, North Queensland
- Cloncurry Shire Council, North West Queensland
- Cook Shire Council, Far North Queensland
- Douglas Shire Council, Far North Queensland
- Flinders Shire Council, North West Queensland
- Hinchinbrook Shire Council, North Queensland
- McKinlay Shire Council, North West Queensland
- Palm Island Aboriginal Shire Council, North Queensland
- Richmond Shire Council, North West Queensland
- Townsville City Council, North Queensland
- Winton Shire Council (excluding Winton township), North West Queensland
- Wujal Wujal Aboriginal Shire Council, Far North Queensland
Find a Community Recovery hub location.
Burdekin Shire Council, North Queensland
Financial assistance is now available in targeted parts of the Burdekin Shire Council for residents affected by North Queensland flood waters:
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We have activated the following grants:
- Emergency Hardship Assistance Grant
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
- Essential Service Hardship Assistance Grant** Eligibility for this grant is determined by verifying the relevant disaster related outage data. Households who are eligible for this grant will be contacted.
**eligibility criteria applies
Apply online via the Community Recovery Portal or by phoning the Community Recovery Hotline on 1800 173 349.
Burke Shire Council, North West Queensland
Financial assistance is now available for residents affected by North Queensland flood waters in the Burke Shire Council.
We have activated the following grants:
- Emergency Hardship Assistance Grant
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
**eligibility criteria applies
Apply online via the Community Recovery Portal or by phoning the Community Recovery Hotline on 1800 173 349.
Charters Towers Regional Council, North Queensland
Financial assistance is now available in targeted parts of the Charters Towers Regional Council for residents affected by Far North Queensland flood waters:
|
We have activated the following grants:
- Emergency Hardship Assistance Grant
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
**eligibility criteria applies
Apply online via the Community Recovery Portal or by phoning the Community Recovery Hotline on 1800 173 349.
Cloncurry Shire Council, North West Queensland
Financial assistance is now available for residents affected by North Queensland flood waters in the Cloncurry Shire Council.
We have activated the following grants:
- Emergency Hardship Assistance Grant
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
**eligibility criteria applies
Community Recovery Hub location
- Cloncurry Community Precinct
37 Scarr Street, Cloncurry- Opening hours: 8.30am to 4pm daily.
To apply for financial assistance please apply online via the Community Recovery Portal, phone the Community Recovery Hotline on 1800 173 349 or visit a Community Recovery Hub.
Cook Shire Council, Far North Queensland
Financial assistance is now available in targeted parts of the Cook Shire Council for residents affected by Far North Queensland flood waters:
|
We have activated the following grants:
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
**eligibility criteria applies
To apply for financial assistance please call the Community Recovery Hotline on 1800 173 349 who will organise a Community Recovery representative to visit you at your home.
Douglas Shire Council, Far North Queensland
Financial assistance is now available in targeted parts of the Douglas Shire Council for residents affected by Far North Queensland flood waters:
|
We have activated the following grants:
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
**eligibility criteria applies
To apply for financial assistance please call the Community Recovery Hotline on 1800 173 349 who will organise a Community Recovery representative to visit you at your home.
Flinders Shire Council, North West Queensland
Financial assistance is now available for residents affected by North Queensland flood waters in the Flinders Shire Council.
We have activated the following grants:
- Emergency Hardship Assistance Grant
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
**eligibility criteria applies
Pop-up Hub location
- Hughenden RSL Hall
17 Flinders Street, Hughenden- Opening hours:
Saturday 16 February to Friday 22 February, 8am to 4pm.
- Opening hours:
Apply online via the Community Recovery Portal or by phoning the Community Recovery Hotline on 1800 173 349 or visit a Community Recovery Hub.
Hinchinbrook Shire Council, North Queensland
Financial assistance is now available in targeted parts of Hinchinbrook Shire Council for residents affected by North Queensland flood waters:
|
We have activated the following grants:
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
**eligibility criteria applies
Apply online via the Community Recovery Portal or by phoning the Community Recovery Hotline on 1800 173 349. Community Recovery Teams will be in the area shortly to assist with applications and undertake assessments.
McKinlay Shire Council, North West Queensland
Financial assistance is now available for residents affected by Far North Queensland flood waters in the McKinlay Shire Council.
We have activated the following grants:
- Emergency Hardship Assistance Grant
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
**eligibility criteria applies
Pop-up Hub location
- Fr Bill Busuttin Community Centre
Church Lane, Julia Creek- Opening hours:
Saturday 16 February to Friday 22 February, 8am to 4pm.
- Opening hours:
To apply for financial assistance please apply online via the Community Recovery Portal, phone the Community Recovery Hotline on 1800 173 349 or visit a Community Recovery Hub.
Palm Island Aboriginal Shire Council, North Queensland
Financial assistance is now available for residents affected by Far North Queensland flood waters in the Palm Island Aboriginal Shire Council.
We have activated the following grants:
**eligibility criteria applies
Apply online via the Community Recovery Portal or by phoning the Community Recovery Hotline on 1800 173 349.
Richmond Shire Council, North West Queensland
Financial assistance is now available for residents affected by North Queensland flood waters in the Richmond Shire Council.
We have activated the following grants:
- Emergency Hardship Assistance Grant
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
**eligibility criteria applies
Pop-up Hub location
- Richmond Library
52 Goldring Street, Richmond- Opening hours:
Tuesday 19 February to Friday 22 February, 10am to 3pm.
- Opening hours:
Apply online via the Community Recovery Portal or by phoning the Community Recovery Hotline on 1800 173 349 or visit a Community Recovery Hub.
Townsville City Council, North Queensland
Financial assistance is now available in all of the Townsville City Council Local Government Area for residents affected by North Queensland flood waters.
We have activated the following grants:
- Emergency Hardship Assistance Grant
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
- Essential Services Hardship Assistance Grant**. Eligibility for this grant is determined by verifying the relevant disaster related outage data. Households who are eligible for this grant will be contacted.
**eligibility criteria applies
Community Recovery Hub locations
- State Government Building
Ground floor, 187-209 Stanley Street, Townsville- Opening hours: 9am to 5pm daily.
- Townsville Stadium
Murray Sporting Complex, Murray Lyons Drive, Annandale- Opening hours: 9am to 5pm daily.
- Townsville Brothers Football Club
Hi Vista Park, 468 Bayswater Road, Mt Louisa- Opening hours: 9am to 5pm daily.
- 1300SMILES Stadium
14 Golf Links Drive, Kirwan- Opening hours: 9am to 5pm daily.
- Bluewater Community Centre
14 Forestry Road, Bluewater- Opening hours: 9am to 5pm daily.
To apply for financial assistance please apply online via the Community Recovery Portal, phone the Community Recovery Hotline on 1800 173 349 or visit a Community Recovery Hub.
Winton Shire Council (excluding Winton township), North West Queensland
Financial assistance is now available for residents affected by North Queensland flood waters in the Winton Shire Council.
We have activated the following grants:
- Emergency Hardship Assistance Grant
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
**eligibility criteria applies
To apply for financial assistance please apply online via the Community Recovery Portal, phone the Community Recovery Hotline on 1800 173 349.
Wujal Wujal Aboriginal Shire Council, Far North Queensland
We have activated the following grants:
**eligibility criteria applies
To apply for financial assistance please call the Community Recovery Hotline on 1800 173 349 who will organise a Community Recovery representative to visit you at your home.
Services following a disaster
Government and non-government organisations provide a range of services following a disaster that may include:
- information on self-recovery
- referral to support agencies
- direct personal support and referral to counselling
- referral to financial counselling
- referral to mental health
- referral to agencies providing material assistance
- financial assistance and emergency relief funding
- referral to accommodation and housing services
- referral to other agencies to assist resilience building
- long-term support to assist with individual and community resilience through community development strategies and activities.
Contact information
Phone the Community Recovery Hotline on 1800 173 349.