Monsoonal trough - 25 January to 14 February 2019
Far North, North and North West Queensland
Personal hardship financial assistance has been activated for some communities at this time. Please see below for further information.
Should you be experiencing emotional stress or personal financial hardship from these events, and personal hardship financial assistance has not been activated for your community, you are encouraged to contact your local emergency relief provider or counselling service.
View a list of these providers.
Activation areas
Personal hardship financial assistance has been activated for people impacted by the severe weather event in:
- Burdekin Shire Council, North Queensland
- Burke Shire Council, North West Queensland
- Carpentaria Shire Council, North West Queensland
- Charters Towers Regional Council, North Queensland
- Cloncurry Shire Council, North West Queensland
- Cook Shire Council, Far North Queensland
- Douglas Shire Council, Far North Queensland
- Flinders Shire Council, North West Queensland
- Hinchinbrook Shire Council, North Queensland
- McKinlay Shire Council, North West Queensland
- Palm Island Aboriginal Shire Council, North Queensland
- Richmond Shire Council, North West Queensland
- Townsville City Council, North Queensland
- Winton Shire Council (including Winton township), North West Queensland
- Wujal Wujal Aboriginal Shire Council, Far North Queensland
See below for Community Recovery Referral and Information Centre locations.
Burdekin Shire Council, North Queensland
Financial assistance is now available in targeted parts of the Burdekin Shire Council for residents affected by North Queensland flood waters:
|
We have activated the following grants:
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
**eligibility criteria applies
Apply online via the Community Recovery Portal or by phoning the Community Recovery Hotline on 1800 173 349.
Burke Shire Council, North West Queensland
Financial assistance is now available for residents affected by North Queensland flood waters in the Burke Shire Council.
We have activated the following grants:
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
**eligibility criteria applies
Apply online via the Community Recovery Portal or by phoning the Community Recovery Hotline on 1800 173 349.
Carpentaria Shire Council, North West Queensland
Financial assistance is now available for residents affected by North Queensland flood waters in the Carpentaria Shire Council.
We have activated the following grants:
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
**eligibility criteria applies
Apply for financial assistance online via the Community Recovery Portal or phone the Community Recovery Hotline on 1800 173 349.
Charters Towers Regional Council, North Queensland
Financial assistance is now available in targeted parts of the Charters Towers Regional Council for residents affected by Far North Queensland flood waters:
|
We have activated the following grants:
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
**eligibility criteria applies
Apply online via the Community Recovery Portal or by phoning the Community Recovery Hotline on 1800 173 349.
Cloncurry Shire Council, North West Queensland
Financial assistance is now available for residents affected by North Queensland flood waters in the Cloncurry Shire Council.
We have activated the following grants:
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
**eligibility criteria applies
Apply online via the Community Recovery Portal, or by phoning the Community Recovery Hotline on 1800 173 349.
Community Recovery Referral and Information Centre location
The Community Recovery Referral and Information Centre will provide ongoing information to people including personal support and referrals to services and recovery partners.
- MMG Mining building
42 Ramsay Street, Cloncurry- Opening hours: 8.30am to 4.30pm Monday to Friday.
View a flood response fact sheet developed by the Royal Flying Doctor Service, which provides up to date information on services available in Cloncurry Shire.
Cook Shire Council, Far North Queensland
Financial assistance is now available in targeted parts of the Cook Shire Council for residents affected by Far North Queensland flood waters:
|
We have activated the following grants:
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
**eligibility criteria applies
To apply for financial assistance please call the Community Recovery Hotline on 1800 173 349 who will organise a Community Recovery representative to visit you at your home.
Douglas Shire Council, Far North Queensland
Financial assistance is now available in targeted parts of the Douglas Shire Council for residents affected by Far North Queensland flood waters:
|
We have activated the following grants:
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
**eligibility criteria applies
To apply for financial assistance please call the Community Recovery Hotline on 1800 173 349 who will organise a Community Recovery representative to visit you at your home.
Flinders Shire Council, North West Queensland
Financial assistance is now available for residents affected by North Queensland flood waters in the Flinders Shire Council.
We have activated the following grants:
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
**eligibility criteria applies
Apply online via the Community Recovery Portal or by phoning the Community Recovery Hotline on 1800 173 349.
View a flood response fact sheet developed by the Royal Flying Doctor Service, which provides up to date information on services available in Flinders Shire.
Hinchinbrook Shire Council, North Queensland
Financial assistance is now available in targeted parts of Hinchinbrook Shire Council for residents affected by North Queensland flood waters:
|
We have activated the following grants:
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
**eligibility criteria applies
Apply online via the Community Recovery Portal or by phoning the Community Recovery Hotline on 1800 173 349.
McKinlay Shire Council, North West Queensland
Financial assistance is now available for residents affected by Far North Queensland flood waters in the McKinlay Shire Council.
We have activated the following grants:
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
**eligibility criteria applies
Apply online via the Community Recovery Portal or by phoning the Community Recovery Hotline on 1800 173 349.
View a flood response fact sheet developed by the Royal Flying Doctor Service, which provides up to date information on services available in McKinlay Shire.
Palm Island Aboriginal Shire Council, North Queensland
Financial assistance is now available for residents affected by Far North Queensland flood waters in the Palm Island Aboriginal Shire Council.
We have activated the following grants:
**eligibility criteria applies
Apply online via the Community Recovery Portal or by phoning the Community Recovery Hotline on 1800 173 349.
Richmond Shire Council, North West Queensland
Financial assistance is now available for residents affected by North Queensland flood waters in the Richmond Shire Council.
We have activated the following grants:
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
**eligibility criteria applies
Apply for financial assistance online via the Community Recovery Portal or by phoning the Community Recovery Hotline on 1800 173 349.
View a flood response fact sheet developed by the Royal Flying Doctor Service, which provides up to date information on services available in Richmond Shire.
Townsville City Council, North Queensland
Financial assistance is now available in all of the Townsville City Council Local Government Area for residents affected by North Queensland flood waters.
We have activated the following grants:
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
**eligibility criteria applies
Apply for financial assistance online via the Community Recovery Portal or by phoning the Community Recovery Hotline on 1800 173 349.
Community Recovery Referral and Information Centre locations
Community Recovery Referral and Information Centres are established once Community Recovery Hubs have closed to provide ongoing information to people including personal support and referrals to services and recovery partners. Community Recovery Referral and Information Centres are available at the following locations:
- 187-209 Stanley Street (Corner Walker and Stanley Streets),
Townsville City- Opening hours: 9am to 5pm, Monday to Friday.
- Domain Central
Shop G3B, 103 Duckworth Street, Garbutt (near Specsavers)- Opening hours: 9am to 5pm, Monday to Friday.
- 10–14 Ross River Road, Mundingburra
- Opening hours: 9am to 5pm, Monday to Friday.
Winton Shire Council (including Winton township), North West Queensland
Financial assistance is now available for residents affected by North Queensland flood waters in the Winton Shire Council (including Winton township).
We have activated the following grants:
- Essential Household Contents Grant**
- Structural Assistance Grant**
- Essential Services Safety and Reconnection Grant**
**eligibility criteria applies
Apply for financial assistance online via the Community Recovery Portal or phone the Community Recovery Hotline on 1800 173 349.
View a flood response fact sheet developed by the Royal Flying Doctor Service, which provides up to date information on services available in Winton Shire.
Wujal Wujal Aboriginal Shire Council, Far North Queensland
We have activated the following grants:
**eligibility criteria applies
To apply for financial assistance please call the Community Recovery Hotline on 1800 173 349 who will organise a Community Recovery representative to visit you at your home.
Services following a disaster
Government and non-government organisations provide a range of services following a disaster that may include:
- information on self-recovery
- referral to support agencies
- direct personal support and referral to counselling
- referral to financial counselling
- referral to mental health
- referral to agencies providing material assistance
- financial assistance and emergency relief funding
- referral to accommodation and housing services
- referral to other agencies to assist resilience building
- long-term support to assist with individual and community resilience through community development strategies and activities.
Contact information
Phone the Community Recovery Hotline on 1800 173 349.