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North Queensland flooding

For people impacted by the North Queensland flooding in the Hinchinbrook Regional Council local government area, we have activated the following grants:

Apply online via the Community Recovery Portal or by phoning the Community Recovery Hotline on 1800 173 349.

Residents are also encouraged to monitor information on the Hinchinbrook Regional Council Emergency Management website and dashboard for the latest information and advice on hazards and key safety messages.

Community recovery hub

A community recovery hub is now open in Ingham.

Location: TAFE Queensland North, 74 Townsville Road, Ingham
Dates: From Tuesday 13 March
Opening hours: Every day from 8.30am to 4.30pm

This hub will provide information, support and referral to impacted residents. 

Outreach services

Once flood waters recede and it is safe to travel into impacted areas, Recovery Officers will be conducting home visits to assess eligibility and administer:

Services following a disaster

Government and non-government organisations provide a range of services following a disaster that may include:

  • information on self-recovery
  • referral to support agencies
  • direct personal support and referral to counselling
  • referral to financial counselling
  • referral to mental health
  • referral to agencies providing material assistance
  • financial assistance and emergency relief funding
  • referral to accommodation and housing services
  • referral to other agencies to assist resilience building
  • long-term support to assist with individual and community resilience through community development strategies and activities.

Contact information

Phone the Community Recovery Hotline on 1800 173 349.

Community Recovery Hotline

For assistance call 1800 173 349.

Self Recovery App

Access to vital information about Queensland disasters and emergencies is available through the Self Recovery App ( http://teamsite/community/disasters-emergencies/self-recovery-app/index.html ).

Creative Commons Attribution 4.0 International (CC BY 4.0)
Last updated:
15 March 2018
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