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Financial assistance

  • Community recovery grants portal

    When a disaster is activated and disaster relief becomes available, you can apply for financial assistance using the community recovery grants portal.

  • Immediate hardship assistance

    Financial assistance available for people in activated disaster areas to help with immediate and urgent needs such as food, clothing and medication.

  • Immediate hardship assistance - Essential services grant

    This grant supports people directly impacted by a disaster to meet their immediate needs where they have experienced loss of one or more essential services for more than 5 days.

  • Essential household contents grant

    Financial assistance is available to help people in activated disaster areas who are uninsured or unable to claim insurance replace essential household contents.

  • Structural assistance grant

    Financial assistance is available for people in activated disaster areas to help repair their homes and make them secure and safe to live in.

  • Essential services safety and reconnection grant

    Financial assistance for people in activated disaster areas to help reconnect essential services such as electricity, gas, water and/or sewerage/septic systems.

  • Help for tenants

    Information about public and community housing and renting a place to live, including information about the National Rental Affordability Scheme.

  • Help for home owners

    Find out about help available for home buyers and owners, including the Mortgage Relief Scheme.


For assistance with a life threatening situation call 000 immediately.

For assistance with non-life threatening situations such as help with a damaged roof, rising flood water, or storm damage call the SES on 132 500.

For assistance call the Community Recovery Hotline on 1800 173 349.

Follow @RecoveryQld on Twitter to help you prepare for storm and cyclone season, and receive community recovery updates when a disaster or emergency strikes.

Support and financial assistance available

We are committed to providing both immediate and ongoing support to people and communities that have been affected by a disaster. Our support and financial assistance fact sheets provide more information and contact details.

You can also read our translated fact sheets to find out more in your language.

Money Ready Toolkit

We have partnered with Good Shepherd Microfinance to develop the Money Ready Toolkit: disaster proof your finances.

This resource gives you an easy to follow plan to help get financially ready and back on your feet if you are affected by a disaster.

Scam warning

Times of hardship bring out the best in some people, but unfortunately the worst in others. Find out more about scams, how to avoid scammers, and how to report them.

Help for primary producers

Find out information about financial assistance for primary producers affected by natural disasters or drought.

Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated:
15 December 2016

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