Adoption support services

Adoption Services

Adoption Services in the Department of Child Safety, Seniors and Disability Services is responsible for administering adoption legislation and providing services in Queensland to:

  • parent/s considering adoption for their children
  • children requiring adoptive placements
  • people seeking to adopt children
  • people seeking information about past adoptions
  • people seeking to lodge a contact statement about a past adoption.

Street address: Level 11, 127 Creek Street, Brisbane Qld 4000
Postal address: Locked Bag 3405, Brisbane Qld 4001
Phone: (07) 3097 5100 or free call on 1800 647 983 (Queensland only)
Fax: (07) 3097 5101
Email: ads@cyjma.qld.gov.au

Other adoption support services

Post Adoption Support Queensland

Provides individual, family or group counselling and support to people affected by adoption and offers:

  • telephone counselling and support
  • face-to-face counselling
  • support and information during the search process, including finding records
  • mediation and assistance for people wishing to make contact with relatives.

Street address: Ground floor, 189 Coronation Drive, Milton Qld 4064
Phone: (07) 3170 4600 or 1300 914 819
Fax: (07) 3255 2953
Email: pasq@benevolent.org.au

Jigsaw Queensland

Provides information and emotional support to those affected by adoption, including peer support groups.

Postal address: PO Box 912, New Farm Qld 4005
Phone: (07) 3358 6666 or FASS on 1800 210 313
Email: support@jigsawqld.org.au
Opening hours: Monday to Friday, 9am to 5pm

Forced Adoption Support Services (FASS)

Provides services to people affected by forced adoption, including information, referrals, emotional support, assistance with searching and contacting relatives.

Postal address: PO Box 912, New Farm Qld 4005
Phone: (07) 3358 6666 or FASS on 1800 210 313
Email: support@jigsawqld.org.au
Opening hours: Monday to Friday, 9am to 5pm

Link-Up (Qld) Aboriginal Corporation

Provides services to Aboriginal and Torres Strait Islander people who are over the age of 18 and wish to reunite with family from whom they have been separated or removed.

Street address: 3-5 Reid Street, Woolloongabba Qld 4102
Postal address: PO Box 3229, South Brisbane Qld 4101
Phone: (07) 3638 0411
Fax: (07) 3717 3458
Email: contact@link-upqld.org.au

Link-Up also has an office in Cairns. Telephone (07) 4041 7403.

International Social Services Australia

Provides social work and legal services to families, child and adults across international borders, including intercountry adoption tracing and reunification services.

Street address: National Office, Level 2, 313-315 Flinders Lane, Melbourne Vic 3000
Phone: (03) 9614 8755 or 1300 657 843 (cost of a local call)
Email: iss@issorg.au

Intercountry Adoptee and Family Support Service (ICAFSS)

Provides support to intercountry adoptees and their families, including young adoptees, adult adoptees and adoptive parents. Relationships Australia, South Australia delivers this free service nationwide.

ICAFSS provides information, counselling and support  to help manage the complexities and unique challenges that intercountry adoption may bring during a lifetime.

Who can access this service?

  • Intercountry adoptees: children, young people and adults
  • Adoptive parents of children adopted from overseas or expatriate adoptions
  • Family members of intercountry adoptees
  • Anyone who is going through the intercountry adoption process.

Phone: 1800 422 377
Email: icafss@rasa.org.au

Other government contacts