Our business areas and responsibilities

The Public Sector Commission (PSC) has responsibilities for workforce policy, strategy, leadership and organisational performance across the Queensland public sector. We provide advice and support to agencies through three business areas which are supported by corporate functions.

Public Sector Employment Practice

  • Manage the Queensland public sector employment framework including legislation, directives, policies, circulars and guidelines, and the Code of Conduct for the Queensland public service
  • Develop resources to build capability and understanding of the employment framework.
  • Manage the Conduct and Performance Excellence (CaPE) service and HR Assist service to support agencies to better manage conduct and performance matters.
  • Collect data from agencies on conduct and performance, and reports data annually.
  • Work with the Crime and Corruption Commission to ensure matters are handled by the appropriate organisation.
  • Promote the public sector principles set out in the Public Sector Act 2022.
  • Enhance and promote an ethical culture and ethical decision-making across the sector.
  • Enhance the sector’s leadership and management capabilities in relation to disciplinary matters.
  • Support Queensland public sector chief and senior executives by providing strategic advisory and operational services for the full employment life cycle of executives
  • Support structural changes to government (machinery-of-government) changes through the preparation of departmental arrangements notices.
  • Manage the sector-wide approach to supporting employees affected by workplace change.

Strategic Workforce Futures

  • Partner with agencies to research, co-design and embed sector-wide workforce strategies and initiatives.
  • Play a critical role in leading the Queensland public sector’s approach to strategic workforce planning.
  • Partner with agencies to support organisational performance improvement across the public sector.
  • Manage the annual Working for Queensland survey, including assisting agencies to understand and convert data into actionable insights for improvement.
  • Coordinate sector-wide initiatives relating to inclusion and diversity, employee health and wellbeing, and flexible work.
  • Lead workplace reform initiatives to support employees affected by domestic and family violence.
  • Lead the public sector’s approach to strategic talent acquisition, including through contemporary mobility platforms and graduate recruitment portal.
  • Collate, validate and report key HR workforce metrics and conduct and performance metrics.
  • Trusted partner to monitor and report on FTE performance and conduct and performance metrics to the Public Sector Governance Council and Chief Executive Leadership Board
  • Produce the Bi-Annual Queensland Public Sector Workforce Profile, and Work performance matters (annual) reports.
  • Develop ad-hoc reports and data visualisations of strategic workforce metrics.

Leadership and Capability

  • Enable the development of mobile, highly skilled senior executives and leaders.
  • Enhance the sector’s human resources management and capability.
  • Build leadership capability across the public sector by brokering leadership development programs and events focused on current and future leadership challenges.
  • Coordinate leadership capability assessment and development initiatives to build a pipeline of future leaders.
  • Curate leadership and learning resources to support managers to build high-performing teams.
  • Further capability building in adaptive, participatory, complexity-informed approaches to addressing problems and creating public value.
  • Support government to better understand the needs and experiences of stakeholders through research, sense-making and design processes.
  • Promote culturally safe workplaces and supports the career progression of First Nations employees.
  • Advance the capability, integrity and professionalism of the public sector through support for the Institute of Public Administration Australia (IPAA) Queensland.

Executive Recruitment and Contracts

  • Supports sector-wide chief and senior executives by providing strategic advisory and operational services by bringing together our whole-of-government expertise and experience on recruitment, remuneration, contract management, appointment and induction, performance management and machinery-of-government.

Corporate functions

The business areas are supported by corporate services delivering communications, media and engagement, finance, information technology, digital engagement and systems management, human resources, and organisational performance management.