Official use of social media guideline
- Introduction
- Background
- What is social media?
- What is official, personal and professional use?
- What is online community engagement?
- Social media governance
- Establishing meaningful, manageable social media presences
- Committing to ongoing relationships
- Transparency when using social media
- Accounting for policy and legislative requirements
- Business plan
- Resources
- Glossary
- Appendixes and fact sheets
