Glossary

C

CUE

Consistent User Experience. The Standard and template used to present the Queensland Government as a single entity and ensure an optimal user experience across Queensland Government websites.

O

Official social media use

The representation of the Queensland Government (or its agencies) through a social media platform, e.g. using a social media account to announce a government initiative.

Q

QGEA

Queensland Government Enterprise Architecture.

S

Social media

A set of technologies, such as wikis, blogs, microblogs, social media, social bookmarking, tagging and tag clouds, social feedback, discussion, forums, idea engines, answer marketplaces, prediction markets, and virtual worlds that facilitate mass collaboration.

Social media account

An established profile using a social media platform for the purpose of official social media use, e.g. "the Department of XYZ Facebook Page".

Social media tool

An online utility delivering social media functionality. Facebook and Twitter are two examples.