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Social media

Social media is a powerful tool for connecting with the community, raising public awareness of government services or initiatives, and engaging with online communities. It has become an important way to provide a service to our customers.

Taking advantage of the collaborative tools available through web 2.0 has many benefits:

  • Greater reach
  • Increased community participation
  • More informed decisions
  • Immediacy
  • Development of relationships.

Supporting information

Last reviewed
02 June 2011
Last updated
21 March 2014