Social media is a powerful tool for connecting with the community, raising public awareness of government services or initiatives, and engaging with online communities. It has become an important way to provide a service to our customers.
Taking advantage of the collaborative tools available through web 2.0 has many benefits:
- Greater reach
- Increased community participation
- More informed decisions
- Development of relationships.
Queensland Government accounts
Some Queensland Government agencies are already active in social media, using the following tools to engage in conversations with citizens and businesses.