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Social media

Social media is a powerful tool for connecting with the community, raising public awareness of government services or initiatives, and engaging with online communities. It has become an important way to provide a service to our customers.

Taking advantage of the collaborative tools available through web 2.0 has many benefits:

  • Greater reach
  • Increased community participation
  • More informed decisions
  • Immediacy
  • Development of relationships.

Queensland Government accounts

Some Queensland Government agencies are already active in social media, using the following tools to engage in conversations with citizens and businesses.

Twitter accounts

Facebook accounts

 

Supporting information

Last reviewed
02 June 2011
Last updated
21 March 2014