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Checkpoint 6 - Opt-in

Conformance: Mandatory

Requirements

Opt-in must be used over opt-out.

Benefits of conformance

  • Increased value for all users.
    • Increased trust.
    • Respects user choices.
    • Values user input.

Risks of non-conformance

  • Invasion of privacy for users.
  • Possible misuse of information (e.g. spam).
  • Increased administration of information and data.

Implementation advice

More information

Where a user has the option to:

  • join mailing lists
  • receive newsletters
  • receive promotional material
  • release personal details
  • accept terms and conditions, privacy statements or disclaimers.

These options must be presented in an opt-in manner.

Correct: The user has to actively opt-in to receive email notifications.

Correct: The user has to actively opt-in to receive email notifications.

Incorrect: The check box is checked by default. This means the user may proceed to the next step without consciously choosing to receive email notifications.

Incorrect: The check box is checked by default. This means the user may proceed to the next step without consciously choosing to receive email notifications.

Last reviewed
31 March 2011
Last updated
27 June 2011