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References and further resources

Summary of relevant online resources

Queensland Government:

Other Australian sites:

  • Community Engagement in the NSW Planning System – Prepared for Planning NSW by Elton Consulting (2003) www.iplan.nsw.gov.au
  • Consulting Citizens: A Resource Guide – Citizens and Civics Unit, Department of the Premier and Cabinet, Government of Western Australia (2003)
  • Community Consultation Resource Website – Victorian Local Governance Association www.vlgaconsultation.org.au

International sites:

  • Bowling Together: Online Public Engagement in Policy Deliberation – Stephen Coleman & John Gøtze (2001) www.bowlingtogether.net
  • Community Planning Implementation Group, Scotland www.scotland.gov.au
  • The Connecting with Communities toolkit – Improvement and Development Agency, UK www.idea.gov.uk/communications
  • Engaging Citizens in Policymaking: Information, Consultation and Public Participation – OECD Public Management and Governance Policy Brief No. 10 (2001)
  • Engaging People in Active Citizenship – The European Commission
  • Good Practice Guidance Consultation with Equalities Groups – Reid-Howie Associates, Scottish Executive Central Research Unit and Equality Unit (2002) www.scotland.gov.uk
  • International Association of Public Participation (IAP2)
  • National Resource Centre for consumer participation in health www.participateinhealth.org.au
  • New Economics Foundation
  • Viewfinder: A policy maker’s guide to public involvement – Strategy Unit, UK Cabinet Offi ce (2002) www.policyhub.gov.uk
  • XPIN, Expertise Bureau for Innovative Policymaking (the Netherlands) – harnessing IT to develop different ways of involving citizens in policy development. www.xpin.nl/overxpin/english.php

References for planning and implementation of effective community processes

The following resources provide valuable advice regarding the planning and implementation of effective community processes which is relevant to the implementation of a range of information, consultation and active participation techniques.

  • Carson L & Gelber K (2001) Ideas for Community Consultation: A Discussion on Principles and Procedures for Making Consultation Work. Sydney: New South Wales Department of Urban Affairs and Planning.
  • Citizen Science Toolbox, Cooperative Research Centre for Coastal Zone, Estuary and Waterway Management Griffith University
  • Community Engagement in the NSW Planning System – Prepared for Planning NSW by Elton Consulting (2003) www.iplan.nsw.gov.au
  • Griffi th University Online CRC Database (2004) Griffith University
  • Hirst A & Sarkissian W (2002) Community Participation in Practice: New Directions. Murdoch: Institute of Sustainability and Technology Policy. Murdoch University.
  • International Association for Public Participation (2000) IAP2 Public Participation Toolbox www.iap2.org
  • Queensland Health The Consumer and Community Participation Toolkit. The State of Queensland. (2003). Adelaide Central Community Health Service.
  • Sarkissian W, Cook A & Walsh K. (2000) Community Participation in Practice: Workshop Checklist. 2nd Edition. Murdoch: Institute for Sustainability and Technology Policy. Murdoch University.
  • Sarkissian W, Cook A & Walsh K. (1999) Community Participation in Practice. A Practical Guide. Murdoch: The Institute for Science and Technology Policy. Murdoch University.

References for specific community groups

Where particular features exist within the community to be targeted eg. large populations of young people or people with low levels of literacy, specific care must be taken to design appropriate and accessible engagement processes. The following resources provide detailed advice to support engagement with particular community groups.

Young people

  • Community Engagement in the NSW Planning System – Prepared for Planning NSW by Elton Consulting (2003) www.iplan.nsw.gov.au
  • Department of local government youth consultation research project
  • Driskell D (2002) Creating Better Cities with Children and Youth. Unesco: London
  • Getting young people on board: How government can engage with young people through boards and committees www.generate.qld.gov.au
  • Hart R (1997) Children’s Participation: The Theory and Practice of Involving Young Citizens in Community Development and Environmental Care. London: Earthscan.
  • PLA notes. Participatory learning and action. (2001) Children's participation-evaluating effectiveness. London: International Institute for Environment and Development.
  • Queensland Youth Charter (formally www.generate.qld.gov.au)
  • Queensland Youth Participation Strategy (formally www.generate.qld.gov.au)
  • Two-Way Street: How government departments can engage with young people through consultation (formally www.generate.qld.gov.au)

Children

  • The Christchurch City Council - The Kids Tool Box www.ccc.govt.nz/ChildrensStrategy/ToolBox
  • Community Engagement in the NSW Planning System – Prepared for Planning NSW by Elton Consulting (2003) www.iplan.nsw.gov.au
  • Driskell D (2002) Creating Better Cities with Children and Youth. UNESCO: London
  • Freeman C, Henderson P & Kettle J (1999) Planning with children for better communities. The challenge for professionals. Bristol: The Policy Press.
  • Hart R (1982) Wildlands for Children: Consideration of the Value of Natural Environments in Landscape Planning. Childhood City 9 (2), Summer.
  • Hart R (1993) Children on Playgrounds. Albany, New York: State University of New York Press.
  • Hart R (1997) Children's Participation: The Theory and Practice of Involving Young Citizens in Community Development and Environmental Care. London: Earthscan.
  • NSW Commission for Children and Young People. Conferences and Events: Children and Young People's participation.
  • PLA notes. Participatory learning and action. (2001) Children's participation-evaluating effectiveness. London: International Institute for Environment and Development. www.earthprint.com

People from culturally and linguistically diverse backgrounds

  • Community Engagement in the NSW Planning System – Prepared for Planning NSW by Elton Consulting (2003) www.iplan.nsw.gov.au
  • Hirst A & Sarkissian W (2002) Community Participation in Practice. New Directions. Murdoch: The Institute for Sustainability and Technology Policy. Murdoch University
  • New South Wales Department of Community Services (1994) Community Consultation: NSW Department of Community Consultation Protocol. Sydney
  • Queensland Community Arts Network (2001) Community Cultural Development. A Guide. A resource for new artsworkers in Queensland. New Farm: QCAN.
  • Queensland Government Department of Communities (formerly 'Families')

Aboriginal and Torres Strait Islander Australians

  • Behrendt L (1997) Indigenous People and Consultation: Exploring Issues of Equality, Effective Representative Government and Democracy in Open Government Network, Reaching Common Ground: Open Government, Community Consultation and Public Participation. Proceedings of the Reaching Common Ground Conference, 23-24 October, 1996. Sydney: the Open Government Network: 103-111.
  • Community Engagement in the NSW Planning System – Prepared for Planning NSW by Elton Consulting (2003) www.iplan.nsw.gov.au
  • Department of Aboriginal & Torres Strait Islander Policy and Development Information, Planning & Review Branch (1998) Proper communication with Torres Strait Islander People. Queensland Government: Brisbane
  • Department of Aboriginal & Torres Strait Islander Policy and Development Information, Planning & Review Branch (1998) Protocols for consultation and negotiation with Aboriginal People. Queensland Government: Brisbane
  • Engaging Queenslanders: Introduction to working with Aboriginal and Torres Strait Islander Communities
  • Hirst A & Sarkissian W (2002) Community Participation in Practice. New Directions. Murdoch: Institute for Sustainability and Technology Policy. Murdoch University.
  • Queensland Community Arts Network (2001) Community Cultural Development. A Guide. A resource for new artsworkers in Queensland. New Farm: QCAN.

People with limited literacy levels

  • Community Engagement in the NSW Planning System – Prepared for Planning NSW by Elton Consulting (2003) www.iplan.nsw.gov.au
  • Community Consultation Resource Website – Victorian Local Governance Association www.vlgaconsultation.org.au
  • Sarkissian W, Cook A & Walsh K (1999) Community Participation in Practice. A Practical Guide. Murdoch: The Institute for Science and Technology Policy. Murdoch University.

Seniors

  • Community Engagement in the NSW Planning System – Prepared for Planning NSW by Elton Consulting (2003) www.iplan.nsw.gov.au
  • Community Consultation Resource Website – Victorian Local Governance Association www.vlgaconsultation.org.au
  • Consulting Citizens: A Resource Guide, Citizens and Civics Unit, Department of the Premier and Cabinet, Government of Western Australia (2003) www.dpc.wa.gov.au
  • Hirst A & Sarkissian W (2002) Community Participation in Practice. New Directions. Murdoch: Institute of Sustainability and Technology Policy. Murdoch University.
  • Queensland Government Department of Communities
  • Sarkissian W, Cook A & Walsh K (1999) Community Participation in Practice. A Practical Guide. Murdoch: The Institute for Science and Technology Policy. Murdoch University.

People living with a disability

  • Community Consultation Resource Website – Victorian Local Governance Association www.vlgaconsultation.org.au
  • Community Engagement in the NSW Planning System – Prepared for Planning NSW by Elton Consulting (2003) www.iplan.nsw.gov.au
  • Disability Services Queensland
  • Hirst A & Sarkissian W (2002) Community Participation in Practice. New Directions. Murdoch: Institute of Sustainability and Technology Policy. Murdoch University.
  • Queensland Community Arts Network (2001) Community Cultural Development. A Guide. A resource for new artsworkers in Queensland. New Farm: QCAN.
  • Sarkissian W, Cook A & Walsh K (1999) Community Participation in Practice. A Practical Guide. Murdoch: The Institute for Science and Technology Policy. Murdoch University.

People living in rural communities

Last reviewed
22 June 2011
Last updated
22 June 2011