The Queensland Government Internet site www.qld.gov.au gives Smart Service Queensland the facility to offer government customers online information, services and transactions 24 hours a day.

The site's integrated view of online services and shopping cart credit card payment capability provide customers with a quick and easy way of finding information and transacting with government online.

Through research, community engagement and consultation, and working together with other government agencies, Smart Service Queensland is improving the consistency of customer experience across all Queensland Government sites.