Smart Service Queensland (SSQ) is successfully integrating government services and information to facilitate faster and easier access for Queensland Government customers.

SSQ is the front door to the Queensland Government, where customers are able to conduct a range of transactions or get information through one phone number, one website or one integrated service counter - a one stop shop for Government.

Smart Service Queensland has two main objectives:

1. To make Queensland Government services more accessible, efficient and convenient to the Queensland public; and
   
   
2. To reduce the cost of the delivery of services via a range of channels.

To achieve this, Smart Service Queensland is coordinating and delivering a range of government services through one point of access for the customer.

The result is a simple, efficient and cost effective point of access staffed by well trained and knowledgeable employees.

If you are Deaf or have a hearing or speech disability and need help making calls, please contact the Department of Communities through the National Relay Service on: 13 36 77.