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Bookings for individuals and groups

Camping tag hanging off tent pole.

Your camping tag with booking number must be displayed.

You need a permit to camp in a park or forest. Make a booking and pay your camping fees to get a permit.

On this page:

How to make a booking

Camping areas get very busy during public holidays and school holidays. To avoid disappointment in these peak periods you should book early—at least six weeks in advance is a good idea. Depending on the camping area you can book from three to 12 months in advance of your planned visit.

About the Queensland National Parks Booking Service

Queensland Parks and Wildlife Service (QPWS) have improved the camping booking system so that increasing demand for camping can be better managed and to help provide park visitors with better camping experiences.

The Queensland National Parks Booking Service allows park managers to set and manage camping area visitor capacities and alert campers if a camping area is full or inaccessible.

On first use, the system requires customers to register an account. During registration, mandatory fields for personal information will be highlighted. All details are secured in accordance with Queensland information security standards and privacy legislation.

All existing and future bookings created in the previous booking system ParksQ will remain valid in the Queensland National Parks Booking Service.

Online

To make a booking online you will need to create an account in the Queensland National Parks Booking Service.

Booking cancellations (subject to the camping refunds policy) or changes resulting in a reduced fee will be automatically refunded to your payment card if you book online. You can access your account at any time to view your transaction history, tax invoices and permit tags.

At a booking office

Over-the-counter booking offices allow campers to purchase camping and vehicle access permits at offices located throughout Queensland.

Phone

If you are unable to book online or visit a booking office, permits can be purchased by phone. Call 13 QGOV (13 74 68)—mobile phone charges may apply.

Self-registration

Self-registration shelters can be found on some remote parks and forests to obtain a camping permit and pay your fees. Check the National Parks, Sport and Racing website to see if self-registration is available before you arrive.

Under the self-registration system you write out your own permit and camping tag and pay your camping fees using the envelopes provided at the self-registration shelter. On site signs will indicate how to obtain a permit and what fees apply.

Bookings for special groups

Organised groups are able to request a special account—group account, school account or commercial operator account—for pre-booking camping online.

  • Group accounts—holders of group accounts have access to the same camp sites as standard customers, but can override standard group size limits.
  • Schools accounts—holders of school accounts have access to special use areas that are not available to other account types. Discounts also apply for school groups.
  • Commercial operator accounts—holders of commercial operator accounts have access to special use areas that are not available to other account types and can override standard group size restrictions.

To apply for a special account complete a request form through the Queensland National Parks Booking Service, or contact QPWS Online Booking Services. Supporting documentation may be required to confirm eligibility for a special account.

Bookings made by special account holders are subject to approval, an invoice and permit number will not be issued until the booking is approved.

Gift Cards

An electronic gift card can be purchased for $25 or more. Once payment is successfully made, the gift card number will be emailed to your account email address.

Gift cards can be used to pay for:

Gift cards do not guarantee or reserve a place at camping areas as bookings are subject to availability. Customers with a gift card must have a valid camping permit before setting up camp. Gift cards are treated like cash and as such will not be replaced if lost or stolen. Gift card numbers are valid for 2 years.

Booking number and camping tags

When you book your camp site or purchase a vehicle access permit, you’ll receive a booking number confirming that your permit has been booked and paid for. This booking number, your surname and your vehicle registration must be displayed on a camping tag or vehicle tag and affixed to your camping structure or placed in the front dashboard of your vehicle. Park rangers will check your camping tag to confirm your stay at the camping area, and your vehicle access tag to ensure you are permitted to drive in a recreation area.

If you book your camp site or buy your vehicle permit online, an online camping and/or vehicle access tag will be issued at the time of your booking. You will receive the tag/s in your confirmation email, along with a Tax Invoice. You can also view the tag/s from Your Account view.

You should print the tag/s and display the tag on your tent or camping structure or in your vehicle as outlined on the tag.

If you are unable to print a permit tag you can collect one from nominated over-the-counter camping and vehicle access permit booking offices. The pre-printed tags require you to enter your booking number, surname and vehicle registration as well as the arrival/start date and/or departure/expiry date of your permit.

If you are unable to print or collect a tag, write your booking number, surname and vehicle registration on a piece of paper, place the paper in a clear, weatherproof bag and clearly display it on your camping structure, or place in your vehicle’s dashboard on the lower left hand side so it can be viewed through the windscreen.

Camping tags and vehicle stickers will not be posted out to you.

Changes and cancellations

Bookings may be altered, subject to availability, if sufficient notice is given.

Bookings can be cancelled but you may not be entitled to a refund—the balance may be held as a credit you can use towards other camping or vehicle access permits.

  • Permits can be changed online up to two-days prior to the start of a camping stay, or vehicle access permit validity period with no additional charges applying.
  • Charges may apply if changes are requested by phone or counter permit services.

To find out more read Policy - Camping and vehicle access permit fees, bookings and refunds (PDF, 176KB).

Why have bookings?

The booking system provides QPWS with camper contact details and occupancy numbers for camping areas. This allows QPWS to:

  • ensure campers get the spot they booked
  • respond to severe weather events, cyclones and other natural disasters where campers may need to be warned or evacuated
  • prevent overcrowding, which can be detrimental to the enjoyment of visitors and to the environment.
Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
9 June 2016

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