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Bookings for individuals and groups

Camping tag hanging off tent pole.

Your camping tag with booking number must be displayed.

Before camping in a park or forest you will need to make a booking and pay your camping fees to get a permit.

On this page:

How to make a booking

There is often high demand for some camping areas during peak periods such as public holidays and school holidays. To avoid disappointment you should book early—at least six weeks in advance is a good idea. Depending on the camping area you can book from three to 12 months in advance of your planned visit.

Online

To make a booking online you will need to register an account using the ParksQ system. Once registered, your personal details required to issue a permit will automatically appear, saving you time when making or changing a booking. You will be able to make multiple bookings with ease, simply by adding to your permit order. 

Booking cancellations (subject to the camping refunds policy) or changes resulting in a reduced fee will be automatically credited to your account. You can access your account at any time to view your transaction history, tax invoices and receipts.

At a booking office

Over-the-counter booking offices allow campers to pay for camping, vehicle access permits and pre-paid camping credits at offices located throughout Queensland.

Phone

Call 13 QGOV (13 74 68)—mobile phone charges may apply.

Self-registration

At a few parks and forests, you can obtain a camping permit and pay your fees at a self-registration shelter. Before arrival, check the camping information on the web page of the park or forest you plan to visit to see if self-registration is available.

Under the self-registration system you write out your own permit and camping tag and pay your camping fees using the envelopes provided at the self-registration shelter. Where self-registration is available, signs will indicate how to obtain a permit and what fees apply.

Bookings for special groups

Organised groups are able to request a special account—group account, school account or commercial operator account—for pre-booking camping online.

  • Group accounts—holders of group accounts have access to the same camp sites as standard customers, but can override standard group size limits.
  • Schools accounts—holders of school accounts have access to special use areas that are not available to other account types. Discounts also apply for school groups.
  • Commercial operator accounts—holders of commercial operator accounts have access to special use areas that are not available to other account types and can override standard group size restrictions.

To request a special account email QPWS Customer Support (qpws@npsr.qld.gov.au) or phone 13 QGOV (13 74 68). Supporting documentation may be required to confirm eligibility for a special account.

Bookings made by special account holders are subject to approval, an invoice and permit number will not be issued until the booking is approved.

Camping credits

Camping credits are valid for 12 months (credits unused at the end of this time will expire) and can be used to pay for:

Camping credits do not guarantee or reserve a place at camping areas as bookings are subject to availability. Customers with credits must have a valid camping permit before setting up camp.

Booking number and camping tags

When you book your camp site you’ll receive a booking number confirming that your camping permit has been booked and paid for. This booking number and your details must be provided on a camping tag and displayed on your camping structure. Rangers will check your camping tag to confirm your stay at the camping area.

If you book your camp site online, an online camping tag will be issued at the time of your booking. You should print this tag and display it on your camping structure as outlined on the tag.

If you are unable to obtain an online camping tag you can collect one from nominated over-the-counter booking offices. If you are unable to print or collect a camping tag, write your permit number and surname on a piece of paper, place the paper in a clear, weatherproof bag and clearly display it on your camping structure.

Camping tags and vehicle stickers will not be posted out to you.

Changes and cancellations

Bookings may be altered, subject to availability, if sufficient notice is given.

Bookings can be cancelled but you may not be entitled to a refund—the balance may be held as a credit you can use towards other camping or vehicle access permits.

  • Permits can be changed online with no additional charges applying.
  • Charges may apply if changes are requested by phone or counter permit services.

To find out more read Policy - Camping and vehicle access permit fees, bookings and refunds (PDF, 176KB).

Why have bookings?

The booking system provides QPWS with camper contact details and occupancy numbers for camping areas. This allows QPWS to:

  • ensure campers get the spot they booked
  • respond to severe weather events, cyclones and other natural disasters where campers may need to be warned or evacuated
  • prevent overcrowding, which can be detrimental to the enjoyment of visitors and to the environment.

Enquiries and booking support

www.qld.gov.au or 13 QGOV (13 74 68)

Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
26 October 2015

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