Avoiding unfair business practices as a consumer
Avoid being mislead about price, quality and value
Businesses are not allowed to mislead or deceive you. Find out what they can and can’t do when describing or advertising their products.
Avoid false claims about products and services
Businesses must not make false or misleading claims. Find out what they must tell you honestly, and what other types of conduct could be misleading.
Avoid being exposed to unfair business practices
Find out what sorts of sales practices class as unconscionable conduct. Avoid dealing with any business who engages in these practices.
Understanding claims about country of origin
Find out about country of origin claims. Learn about what these standards are, what they each mean, and when a product can legally use a logo.
Knowing if a business is legitimate
Do your research about a business before trading with them, especially if you need to spend a lot of money. Find some tips here to help you research.
When a business becomes insolvent
Sometimes a business can’t afford to keep operating. Find out how to protect your money if you are dealing with a business that goes into external administration.