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Outreach program

We aim to deliver a high standard of customer service to the whole of Queensland.

Our outreach program takes our message into rural and regional parts of the state.

Over the past 5 years, we have visited more than 149 towns to:

Upcoming events

Gatton, Laidley, Crows Nest, Rosewood, Lowood, Fernvale and Esk

25–29 Jul 2016

Office of Fair Trading (OFT) officers will be conducting an Outreach program from 25–29 July 2016, visiting Gatton, Laidley, Crows Nest, Rosewood, Lowood, Fernvale and Esk.

During the visits, officers will be engaging with retail businesses in each of these areas, calling in to provide information and advice.

The officers are also scheduled to meet with community groups and schools, discussing general consumer rights and responsibilities, such as refunds, consumer guarantees, online shopping, scams, lay-bys and unsolicited consumer agreements. Complaints will also be accepted.

A Fair Trading inspector will be part of the team conducting these visits and will undertake compliance checks of industries regulated by the OFT.

If you wish to contact the team or have a query about our Outreach programs, please email us.

Previous events

We have previously visited:

Weipa, Pormpuraaw, Kowanyama 6–10 Jul 2016
Mount Isa, Boulia, Middleton, Winton, Kynuna, McKinlay, Cloncurrry 11–15 Apr 2016
Gin Gin, Rosedale, Moore Park Beach, Bargara, Childers 22–26 Feb 2016
Hopevale, Cooktown, Wujal Wujal, Mount Carbine, Lakeland 22–24 Sept 2015
Tara, Moonie, Westmar, St George, Surat, Roma, Miles 31 Aug - 4 Sept 2015
Blackall, Tambo, Augathella, Charleville, Quilpie, Windorah, Jundah, Stonehenge, Longreach 27–31 Jul 2015

Georgetown, Mt Garnet, Mt Surprise, Ravenshoe

1–5 Jun 2015
Goondiwindi, Stanthorpe, Inglewood, Texas

9–13 Mar 2015

Kingaroy, Nanango, Mugon, Wondai

10–13 Nov 2014

Airlie Beach, Cannonvale, Bowen, Proserpine

2–5 Sep 2014

Mt Isa, Cloncurry, Julia Creek, Richmond, Hughenden, Charters Towers

18–22 Aug 2014

Moura, Theodore, Biloela

2–6 Jun 2014

Miles, Chinchilla, Dalby

10–14 Mar 2014

Gold Coast, Boonah, Beaudesert, Mt Tamborine

17–21 Feb 2014

Monto, Mundubbera, Gayndah, Gin Gin, Eidsvold

11–15 Nov 2013

Palm Island

18 Sept 2013

Moranbah, Dysart, Middlemount

2–6 Sept 2013

Lockhart River, Aurukun

23–25 Jul 2013

Bribie Island

11–12 Jul 2013

Boulia, Bedourie, Birdsville

27–30 May 2013

Bamaga, Thursday Island, Horn Island

17–19 Apr 2013

Emerald, Springsure, Clermont, Blackwater

18–22 Feb 2013

Roma, Charleville

5–8 Nov 2012

Ingham, Ayr, Home Hill, Magnetic Island

16–20 Apr 2012

Gympie, Nambour, Noosa, Tewantin, Caloundra

26–30 Mar 2012

Warwick, Stanthorpe, Texas

6–10 Feb 2012

Mossman, Port Douglas, Mareeba, Atherton, Malanda

24–28 Oct 2011

Gympie, Tin Can Bay, Maleny, Montville

29 Aug to 2 Sept 2011

Longreach, Barcaldine, Blackall, Winton

25–29 Jul 2011

Kingaroy, Murgon, Cherbourg, Wondai

6–9 Jun 2011

Airlie Beach, Cannonvale, Bowen, Proserpine

16–19 May 2011

Boonah, Beaudesert, North Tamborine

15–17 Feb 2011

Goondiwindi, St George, Cunnamulla, Dalby

1–5 Nov 2010

Mt Isa, Cloncurry, Julia Creek, Richmond, Hughenden, Charters Towers

13–17 Sept 2010

Weipa, Bamaga, New Mapoon, Seisia, Cooktown, Hopevale, Wujal Wujal

19–30 Apr 2010

Last updated
18 July 2016

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