Complain about the Office of Fair Trading

The Office of Fair Trading aims to deliver a high standard of customer service.

To help achieve this, we encourage your feedback. We like to know what we are doing well and what we could improve.

All comments, compliments, complaints or suggestions about our services are welcome. We read all feedback and use it to improve our services.

Send us your feedback

Please include as much information about the issue as possible. We will do our best to resolve your complaint.

However, we can only act in a way that complies with:

If you aren’t happy with our response, we will tell you about your rights to take your complaint further. This can include an external review.