Australia does not currently have lemon laws—a law that aims to protect new car buyers by spelling out when a car manufacturer or supplier must repair, replace or refund a consumer’s car.
The rights of new car buyers are currently protected by the Australian Consumer Law (ACL).
Some countries do have lemon laws. Each is different, but the laws generally set limits on the number of:
- faults a new car can suffer
- unsuccessful repair attempts on the same problem
- days a new car can be off the road for repairs.
Where these limits are exceeded, the lemon law requires the manufacturer or supplier to give the consumer a replacement or refund.
A review of the ACL has commenced. One aspect of the review is to consider if the ACL should include lemon laws for new cars.
To help, we asked Queenslanders to tell us about their experience with a lemon car. This consultation closed on 25 September 2015.