Changes to your household
Information for Queensland public housing tenants.
What do I need to tell the department?
You must tell us about any of the following changes within 28 days of the change occurring. If you don’t tell us you may have to pay a penalty and your rent may be backdated.
Contact your nearest Housing Service Centre if any of these changes apply to you and your household:
- household changes
- a person joins your household
- a person leaves your household
- you have a baby
- children's custody or access arrangements change
- a child returns from care
- a foster child (or children) joins your household
- you have a visitor who stays longer than 4 weeks—evidence of their income must be provided to the department to re-assess your rent
- you marry, divorce or separate
- you change your name by marriage, revert to using your maiden name, or change your name through another process, such as applying to the Queensland Registry of Births, Deaths and Marriages
- someone regularly stays with you for 4 or more nights per week
- someone in your household dies
- your household income changes
- you and/or someone in your household has a decrease in income
- you and/or someone in your household has an increase in income
- you become eligible for a different or new payment from Centrelink
- you become eligible for additional payments
- you want to end your tenancy
- you will be absent from your home for more than 2 weeks
- you are having a caretaker stay in your home
- you want to transfer to another home
- you want to swap your property with another housing tenant
- you need alternative accommodation because your current home is no longer suits your needs, e.g. you cannot climb stairs or the home is too big to maintain.
- damage has been caused to your home through burglary, vandalism, accident, fire, storm, flood, etc
- your home needs urgent maintenance
- your home needs routine maintenance.
