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Being a registered provider

Organisations funded by the Department of Housing and Public Works to provide housing, and housing related services in Queensland, need to be registered under the Housing Act 2003 (PDF, 589KB). Once an organisation is registered, they are known as a registered provider.

Find out how your organisation can become a registered provider:

Service reviews

The department monitors the performance of registered housing providers that it funds to check they meet their obligations under:

The Self-assessment Service Review Workbook helps registered providers prepare for their reviews.

All providers are encouraged to use the National Community Housing Standards Manual to improve the quality of service provided to community housing tenants.

For more information about the service review process, phone the Service Review Team on (07) 3225 1253 or read the fact sheet.

Conflicts of interest

Learn about conflicts of interest and how to handle them.

Our practice guide helps providers to develop their own policies to handle conflicts of interest.

Strategy documents

Get copies of or read community housing direction statements and papers.

Privacy of information

Read the privacy guidelines housing providers should follow when collecting and storing an individual's personal information:

Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated:
19 March 2013

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