Skip links and keyboard navigation

Consistent user experience

The Queensland Government has developed a Consistent User Experience Standard which is used on all government agency websites.

The purpose of the standard is to ensure that visitors:

  • can find the information they need quickly and easily
  • do not have to learn new navigation methods when using different Queensland Government agency sites
  • can move from one site to another with familiarity.

To make this consistent experience a reality, the standard requires that:

  • agency web pages are laid out consistently, with elements such as the navigation, search button and agency name always in the same place
  • navigation is based on what visitors are likely to be looking for, rather than on how departments are organised
  • the underlying techniques used to create the pages ensure they are accessible to as many people as possible.
Last updated:
14 November 2011

Page feedback

  1. How satisfied are you with your experience today? *