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Queensland Government ICT strategy

We have developed a strategy that will guide the future use of information and communications technology (ICT) within the Queensland Government.

The Queensland Government ICT strategy (PDF, 383KB) outlines major reforms to the way ICT is delivered and managed, which will mean improved and more cost-effective services for Queenslanders.

The strategy was developed in consultation with the ICT industry and public and delivers new responsibility and accountability initiatives.

New responsibilities and accountabilities

The new management framework clarifies the accountability of agencies and provides them with clear authority to deliver on this strategy. The Minister however retains responsibility for delivering on whole-of-government initiatives and for ensuring that ICT risk is well managed across the sector.

To ensure the Queensland Government has access to cost-effective, modern and well-maintained technology, the Queensland Government will move away from owning technology assets to an ICT-as-a service model.

We will be a government that uses ICT to better share information between agencies and the community while maintaining appropriate information security and privacy of individuals.

Areas of reform

With a strong emphasis on improving government service delivery, the Queensland Government ICT strategy has 12 focus areas of reform:

  • improving customer experience of government services
  • digital economy
  • information management
  • open data
  • information security and privacy of individuals
  • digital archiving
  • contestability and ICT strategic sourcing
  • ICT as a service
  • ICT innovation
  • significant and at-risk ICT asset stabilisation
  • a capable and competent workforce
  • portfolio, program and project management competency.

The accompanying ICT action plan details actions, timelines and responsibilities to ensure our ICT strategy is a success.

Industry support

For more information on how to engage with the Queensland Government on ICT strategy initiatives please visit our engagement page or contact us on or (07) 3719 7695.

ICT action plan

The ICT action plan details actions, timelines and responsibilities to ensure our ICT strategy is a success.

ICT strategy update

We have updated the ICT strategy to include a cloud computing implementation model to make Queensland Government a cloud-first enterprise.

Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
10 April 2015

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