Queensland Shared Services

Queensland Shared Services (QSS) provides finance, procurement, human resources management, facilities management and mail support services for 20 Queensland Government agencies and 6 statutory authorities. (Queensland Health and the Department of Education, Training and Employment are the only 2 departments not serviced by QSS.)

QSS is responsible for the management and support of the majority of the sector's finance and human resource systems and processes.

Contact Queensland Shared Services

System management and support

• Email: servicedesk@corptech.qld.gov.au
• Phone: (07) 3222 2400
• Fax: (07) 3222 2405
• Post: GPO Box 5078 Brisbane Qld 4001
• Online (from a Queensland Government computer only): QSS Service Desk

Human resources, finance, facilities and mail services

• Email: customerfeedback@ssa.qld.gov.au
• Phone: 13 QGOV (13 7468)
• Post: GPO Box 474 Brisbane Qld 4001
• Online (from a Queensland Government computer only): QSS Customer site contacts

Compliments

If you have received great service from our team, please let us know.

Email system management and support or human resources, finance, facilities and mail services.

Complaints

We are committed to effectively handling complaints in a timely and efficient manner.

To lodge a complaint about system management and support

Send an email to tellus@corptech.qld.gov.au with:

• contact details (name, email and phone number)
• details of the complaint, including:
  • date of incident
  • who or which area of QSS was responsible
  • what occurred
  • what action would you like to see taken as a result of your complaint
  • any other relevant information.

To lodge a complaint about human resources, finance, facilities and mail services

Send an email to customerfeedback@ssa.qld.gov.au or if you are on a Queensland Government computer visit our feedback page on GovNet.