Wheelchair accessible taxis
Accessible taxis are available across south east Queensland and many regional centres. These are commonly maxi taxis, which can usually carry one mobility scooter (provided it can be secured in the vehicle) or two wheelchairs.
How to book an accessible taxi
- Hail: flag down a vacant accessible taxi (when their ‘taxi' light is on)
- Taxi rank: queue at a taxi rank with a rank marshal and request an accessible taxi
- Telephone booking: to ensure priority over general and group bookings, advise that the taxi is to transport a person who uses a wheelchair or mobility scooter. Some operators have a priority telephone number for ordering wheelchair accessible taxis. Consult the Yellow Pages for contact details of taxi operators.
Making taxis affordable
Taxi subsidy scheme
The Department of Transport and Main Roads offers a taxi subsidy for eligible people. If approved to become a member of the scheme, 50% of the taxi fare will be paid by the Queensland Government via a smartcard (up to a maximum of $25 per fare).
Visit the Department of Transport and Main Roads' website or phone 1300 134 755 for more information.
Council cabs—a shared taxi service
Many local councils across Queensland provide a shared taxi service to mobility impaired people and their carers. These ‘Council Cabs' are shared taxis at scheduled times for people who find it difficult to get to their local shopping centre.
Contact your council to find out more about this service. The local government directory provides contact details for all local governments in Queensland.
Personalised public transport
Certain locations in Brisbane, where TransLink services are limited, have cheap maxi taxi services available that are called personalised public transport. Our community transport page has more details.
Maxi taxi booking fee waived
The maxi taxi booking fee is not charged if the taxi hire involves a person using a wheelchair or mobility scooter.
How many people can fit into an accessible taxi?
- 1 wheelchair and 8 other passengers at one time
- 2 wheelchairs and 5 other passengers at one time.
Mobility aid requirements
The available space for wheelchairs and mobility scooters in maxi taxis is 130cm by 80cm with a door height of 140cm.
- Maximum width of mobility aid: 75cm.
- Maximum height of mobility aid: 130cm.
- Maximum combined weight of mobility aid and operator: 300kg.
More information
Consult the Department of Transport and Main Roads' wheelchair accessible taxi guide for more information, or phone 1300 134 755:
