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Airline travel

Domestic air travel

Australia's main domestic airlines Qantas, Jetstar and Virgin Australia need advance notice of special needs travellers. They ask that you mention your travel assistance needs when booking your flight.

You will get priority when boarding the plane. If you have a hearing or vision impairment, you will get a one-on-one safety briefing.

Most flights limit the number of wheelchairs in the cabin to 2.

Not all planes carry onboard wheelchairs. Ask your airline when booking.

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Travelling overseas

Not all countries provide the same level of support for people with disability that Australia does. Planning ahead will help make the most of your travel experience. Some key points to think about include:

  • Book direct flights wherever possible. Let your airline know of any special assistance needs you have when you book.
  • Allow plenty of time for transfers between planes or other forms of transport.
  • Check the rules of the country you're visiting about items you are travelling with (e.g. medication, wheelchair, equipment, assistance dogs).
  • Make sure your accommodation will meet your particular needs before leaving home.
  • Check the voltage used in the country you are visiting. Have you got the right adaptors?
  • Travelling with a wheelchair? Get it serviced before heading away—just as you would your car.
  • Ask your doctor about getting a supply of your medication to cover your travel time away—and a letter of explanation.

Travelling with an assistance dog?

Mobility International USA offers useful travel tips on subjects including:

A traveller's tales

Travel consultant Bruce Mumford shares how he hasn't let multiple sclerosis (MS) end his wanderlust, as well as his tips for people travelling with a wheelchair. More…

Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated:
4 December 2012

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