Discrimination accessing services
As a parent or carer, you may be experiencing difficulties finding suitable early childhood education and care for your child with a disability.
The Commonwealth Disability Discrimination Act 1992 and early childhood education and care legislation provide a framework for how early childhood education and care providers deliver services in Queensland. If you believe a provider is discriminating against your child or teenager on the basis of their disability, you can make a complaint.
Making a complaint
To make a complaint about discrimination, you can:
- contact the Anti-Discrimination Commission Queensland on 1300 130 670
- contact the Australian Human Rights Commission's complaints information line on 1300 656 419
- contact the Office for Early Childhood Education and Care
If you have a complaint relating to the approval, licensing or monitoring of an early childhood education and care service or provider, you can:
- contact your nearest Department of Education, Training and Employment regional office.
- Make your complaint in writing to:
Executive Director
Regulation and Quality Improvement
Office for Early Childhood Education and Care
Department of Education, Training and Employment
PO Box 15033
CITY EAST QLD 4002
The Department of Education, Training and Employment also investigates complaints against regulated but unlicensed child care providers in Queensland.
