Domestic and family violence: getting help
Counselling, support and advice
DVConnect Womensline is a statewide 24 hour service providing confidential advice, counselling and referral to crisis accommodation for women affected by domestic violence. Phone 1800 811 811 (this number will not appear on your phone bill).
DVConnect Mensline is a statewide service (9am to midnight, 7 days) supporting men affected by domestic violence. Phone 1800 600 636.
1800RESPECT is a national 24 hour service providing crisis and trauma counselling services to people affected by sexual assault, domestic violence or family violence. Phone 1800RESPECT (1800 737 732) or talk to a counsellor online.
Kids Help Line offers 24 hour information, counselling and support to children and young people. Phone 1800 551 800.
Immigrant Women's Support Service helps women from non–English speaking backgrounds who are affected by domestic and family violence and sexual assault. Phone (07) 3846 3490.
Lifeline offers a 24 hour phone counselling service. Phone 13 11 14.
Read more on how what you can do to increase your safety and your children’s:
If you use violence in your relationship
There is never an excuse for violence. Help is available if you want to stop using violence or abuse. You can phone:
- DVConnect Mensline on 1800 600 636
- Lifeline on 13 11 14
Read more on how to stop using abuse and violence:
- Stopping abusive and violent behaviour in relationships (PDF, 473KB)
- Stopping abusive and violent behaviour in relationships (RTF, 75KB)
If a voluntary intervention order has been raised:
Financial help
If you’re a victim of crime, including a victim of psychological or physical abuse because of domestic and family violence, you may be able to apply for financial assistance to help pay for your recovery.
Find out more through Victim Assist Queensland.
Legal help
There are laws that can protect you.
Find out more about your legal rights:
Read about voluntary intervention orders:
- Domestic Violence Order information
- Voluntary Intervention Orders: information for the aggrieved fact sheet
The Domestic and Family Violence Protection Act 2012 is explained in:
- Legislation explained: The Domestic and Family Violence Protection Act 2012 (PDF, 363KB)
- Legislation explained: The Domestic and Family Violence Protection Act 2012 (RTF, 142KB)
Court support services
Court support services provide information and support to people who come before the Magistrates Court in relation to a domestic and family violence.
Brisbane Region
- DV Connect (assistance for men or women at specific Magistrates Courts):
- Womensline on 1800 811 811
- Mensline on 1800 600 636
- Aboriginal and Torres Strait Islander Women's Legal and Advocacy Service: phone (07) 3720 9089
- Seniors' Advocacy Information and Legal Service (SAILS): phone (07) 3214 6333
- Legal Aid Queensland—violence prevention and women's advocacy:
- Phone (07) 3238 3425 (violence prevention) or
- Phone 1300 651 188 (women's advocacy)
South East Region
- Beenleigh Domestic Violence Assistance Program: phone (07) 3807 7622
- Gold Coast Court Assistance Program: phone (07) 5532 9000
- Working Against Violence Support Service: phone (07) 3808 5566
North Coast Region
- SCOPE Regional Domestic Violence Service: phone (07) 5430 9300
- Caboolture Domestic Violence Service: phone (07) 5498 9533
South West Region
- Ipswich Women's Centre Against Domestic Violence: phone (07) 3816 3000
- Domestic Violence Prevention Service—Court Support: phone (07) 4639 3605
- Centacare Safer Families Support Service: phone (07) 4622 5230
Central Queensland Region
- Domestic and Family Violence Court Assistance Service: phone (07) 4927 9768
- Banana Shire Emergency Accommodation and Support Centre: phone (07) 4992 3322
- Gladstone Counselling and Support Service: phone (07) 4979 6200
- Edon Place Women's Domestic Violence Service: phone (07) 4153 6820
- Yoorana Women's Domestic Violence and Resource Service Inc: phone (07) 4122 2218
North Queensland Region
- Domestic Violence Resource Service (Mackay & Region) Inc.: phone (07) 4957 3888
- Whitsunday Crisis and Counselling Service Inc.: phone (07) 4946 2999
- North Queensland Domestic Violence Resource Service: phone (07) 4721 2888
- North Queensland Domestic Violence Resource Service - Mount Isa: phone (07) 4743 0946
- Charters Towers Neighbourhood Centre: phone (07) 4787 4797
Far North Queensland Region
- Cairns Regional Domestic Violence Service: phone (07) 4033 6100
- Lena Passi Women's Shelter: phone (07) 4069 1366
- Cairns Women's Centre: phone (07) 4051 9366
Regional domestic and family violence services
Regional domestic and family violence services provide a range of services, including referral, counselling and support to people affected by domestic and family violence. Many also have information and programs available for people who use domestic and family violence in relationships.
Brisbane
- Brisbane Domestic Violence Advocacy Service: phone (07) 3217 2544
South coast
- Working Against Violence Support Service (WAVSS) (Logan City): phone (07) 3808 5566
- Domestic Violence Prevention Service (Gold Coast): phone (07) 5532 9000
South west
- Domestic Violence Prevention Service (Toowoomba): phone (07) 4639 3605
- Ipswich Women's Centre Against Domestic Violence: phone (07) 3816 3000
- Working Against Abuse Service (Far South West – Roma): phone (07) 4622 5230
North coast
- Suncoast Cooloola Outreach Prevention and Education (SCOPE) (Maroochydore): phone (07) 5430 9300
- SCOPE Cooroy (Outreach Worker): phone (07) 5447 7747
- SCOPE Gympie (Outreach Worker): phone (07) 5483 6588
- Caboolture Regional Domestic Violence Service: phone (07) 5498 9533
Central
- Domestic Violence Service (Central Queensland – Emerald): phone 1300 523 985
- Domestic Violence Resource Service Inc. (Mackay): phone (07) 4957 3888
North
- North Queensland Domestic Violence Resource Service (Townsville): phone (07) 4721 2888
- Cairns Regional Domestic Violence Service: phone (07) 4033 6100
